Job Title: Field Engineer Location: Livingston and surrounding areas ... sites to be covered Employment Type: Full-Time Salary up to £28k + Benefits Role Purpose: We are looking for a proactive and customer-focused Field Engineer to join our dynamic team. In this role, you will provide on-site IT hardware and software support across … SLAs. If you thrive in a hands-on, fast-paced environment and enjoy solving technical challenges, we'd love to hear from you. Key Responsibilities: Diagnose, repair, and maintain IT hardware including PCs, laptops, printers (local and network), and peripherals. Support basic server, AV, telephony, and network-related tasks as required. Resolve operating system and application incidents in … to obtain Government and/or Police Security Clearance (mandatory). Self-motivated with excellent organisational skills. CompTIA A+ certification or equivalent experience. Proficient in OS admin tools, application support, and telephony. Comfortable working at height and performing manual handling tasks. Experience with technical documentation and mentoring is a plus. Why Join Us? Work with a supportive and skilled More ❯
Major IT have partnered with a global player in the FMCG and Food Manufacturing business. As a business, my client operates across 8 national UK sites covering international food production and supply chain management into 17 countries worldwide. This is a brand new role to bring inhouse a fully functional IT specialist team to support my clients … core sites in Glasgow, Scunthorpe and Burton. The ideal person will come from a similar IT technical support vertical, ideally with some commercial troubleshooting of 1 st or 2 nd line level enquiries, with working knowledge of O365, Windows 10 including servers 2016/19 and firewall security exposure. You will have a proven ability to problem solve … and work effectively with the internals teams including close collaboration with the IT manager based at the Burton office. This is an opportunity to gain wider experience working with core networking systems including routers, switches, WiFi backups and VOIP systems. Additional to this, you will support the technical estate from desktops, laptops, printers, scanners, touchscreens and internal telephone More ❯
PA4, Scotstoun, Glasgow City, City of Glasgow, United Kingdom
North-PB
expertise on working in three specialist sectors: public services, enterprise & data centres, and defence & justice. Responsibilities Description of Role As L1 Helpdesk you will be responsible for: First line support, including troubleshooting and remote diagnostics for: End user Windows 11, android, iSO devices Microsoft365 and Entra Windows Server 2022 Infrastructure including wireless, switches, firewalls Business systems: SAP ByDesign (ERP … all help desk tickets to resolve or escalate, meeting SLA’s Understand cyber security controls to escalate suspicious activity Utilise AI tools such as Copilot to automate and improve support Communicate with staff during an issue or incident Must be able to attend the office everyday. Qualifications For development purposes the following knowledge, skills and experience are required. Key … particularly service levels) Ability to perform well under pressure (incidents) An inquisitive mind (pro-actively identifying issues or incidents using remote management tools) EXPERIENCE Prior experience providing first-line support within a service provider setting is preferred. Proficient computer literacy, including expertise with the Office 365 product suite and remote access/support tools. Familiarity with M365 administration More ❯
