Glasgow, Scotland, United Kingdom Hybrid / WFH Options
Be-IT
What You’ll Bring Proven experience in 3rd line support within an IT or MSP environment. Strong technical knowledge in: Windows Server (2016–2022), Active Directory, Group Policy Microsoft 365, Azure, Intune, Exchange Online Networking: TCP/IP, DNS, DHCP, VPNs, VLANs, SD-WAN Virtualisation: VMware, Hyper-V Scripting: PowerShell, Bash, Python (preferred) Backup & DR: Veeam … skills and a calm approach under pressure. Strong communication skills with both technical and non-technical stakeholders. A collaborative mindset and willingness to mentor junior engineers. Preferred Certifications Microsoft Certified: AZ-104, MS-900 Cisco Certified: CCNA, CCNP CompTIA: Network+, Security+, Cloud+ ITIL Foundation What you will get in return Be part of a forward-thinking team solving More ❯
least 3 of which must be at 3rd Line Support Engineer/Infrastructure & Network level. At least 2 years IT experience within in a contact centre environment. Excellent Microsoft administration skills to include Azure AD, Intune, O365, Entra, Exchange, SharePoint. Excellent experience of infrastructure components like Networking, Server platforms, storage, application structure (2-tier, 3-tier More ❯
least 3 of which must be at 3rd Line Support Engineer/Infrastructure & Network level. At least 2 years IT experience within in a contact centre environment. Excellent Microsoft administration skills to include Azure AD, Intune, O365, Entra, Exchange, SharePoint. Excellent experience of infrastructure components like Networking, Server platforms, storage, application structure (2-tier, 3-tier More ❯
and user accounts across multiple locations What were looking for Proven experience in a 2nd Line Support/Field Engineer role Strong knowledge of: Windows 10 & Office 365 Microsoft applications (Outlook, Word, Excel) Active Directory & Exchange Hardware support (desktops, laptops, printers) Hands-on experience with ServiceNow (essential) Full UK driving licence and own transport To discuss More ❯