Service Delivery Manager
Glasgow, United Kingdom
Mitel Networks
s Escalation Management team to represent Mitel to the customer, ensuring escalations are handled efficiently, transparently, and in alignment with service expectations Lead and facilitate Post-Incident Reviews and Root Cause Analysis (RCA) sessions, driving the implementation of corrective actions to prevent recurrence. Team Coordination & Collaboration Manage and coordinate delivery teams, fostering collaboration and accountability to achieve More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: