12 of 12 Permanent Service Design Jobs in Glasgow

Business Unit : Service Design, COO Salary Rage: £43,200 - £60,000 per annum DOE + red-hot benefits Location: UK Hybrid - Occasional travel to core Hubs, Newcastle, Glasgow or London Our Team We’re at our best when we have something to drive us forward, a belief that … Virgin Money. Love creating Simply Brilliant Experiences? Your next adventure just might start here. We have an amazing opportunity for someone to join our Service Design Centre of Excellence as a Service Design Engagement Lead – focusing on developing and implementing engagement strategies to enhance awareness and … understanding of customer journey capabilities and service design across the bank. If you are self-motivated, enthusiastic, and ready to make a real difference to a new and exciting team then we are looking for you! This role will play a key role in supporting the Service More ❯

Business Unit : Service Design, COO Salary Rage: £43,200 - £60,000 per annum DOE + red-hot benefits Location: UK Hybrid - Occasional travel to core Hubs, Newcastle, Glasgow or London Our Team We re at our best when we have something to drive us forward, a belief that … Virgin Money. Love creating Simply Brilliant Experiences? Your next adventure just might start here. We have an amazing opportunity for someone to join our Service Design Centre of Excellence as a Service Design Engagement Lead focusing on developing and implementing engagement strategies to enhance awareness and … understanding of customer journey capabilities and service design across the bank. If you are self-motivated, enthusiastic, and ready to make a real difference to a new and exciting team then we are looking for you! This role will play a key role in supporting the Service More ❯

Bring your expertise to the heart of public service transformation and shape digital experiences that support the UK's journey to Net Zero. Ofgem is looking for a Senior Interaction Designer to lead the creation of user-centred services that drive policy outcomes and deliver genuine impact through digital … innovative digital platform that will enable cross-party working with a range of vital operations. You'll contribute to the delivery of the digital service, playing a critical role in the design of intuitive and accessible solutions that support regulated businesses and the wider public. It's a … chance to shape design direction, lead high-impact projects, and help build services that really matter. You'll have the chance to influence design across multiple or highly complex services, setting the standard for user-centred development. You'll be getting involved with prototyping using a new design More ❯

Business Unit: Service Design, COO Salary range: £45,600 - circa £57,000 per annum Location: Hybrid with some occasional travel to our key hubs Glasgow or Gosforth Contract Type: Permanent Our team We re building something bold a more joined-up view of how customer journeys work and … through smart, meaningful insight. If you re passionate about turning data into action and love the idea of shaping how analytics supports customer-first design, then we d love to have you on the journey with us. We re looking for a forward-thinking, insight-led Customer Journey Analytics … of analysts and data specialists, creating a central view of customer journeys and helping translate insights into meaningful improvements. You ll work closely with Service Design, Operations and Technology to drive better experiences across the bank. What you ll be doing Supporting the building and evolving of a More ❯

improvement across its global operations. With a strong emphasis on adopting cutting edge technology and modern tools, the company is committed to enhancing its service offerings. Their cloud first strategy and exploration of AI driven solutions are central to their ongoing evolution. The company's extensive portfolio of IT … could be a great fit for individuals with backgrounds in Process Improvement, Business Analysis, Operational Excellence, Project Management, or Continuous Improvement. A passion for service design and continuous improvement is essential, along with experience in Business Transformation. Exposure to technology driven solutions and experience in a corporate, consulting … and operational excellence across operations. ** Stakeholder Engagement: Build relationships and influence senior leaders, ensuring improvement initiatives align with organisational objectives. ** Continuous Improvement & Methodology Implementation: Design and lead continuous improvement (CI) initiatives, introducing best practices and frameworks (e.g., Lean, Six Sigma) to optimise efficiency. ** Process & Service Design: Drive More ❯

hubs when required Contract type : Permanent Our Team Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding service design to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital … Relationship Management tasks for our relationship with Microsoft and maintaining strong relationships with Operations teams and our delivery partners Work with architecture team to design solutions that are secure, scalable and optimised for performance. Provide technical guidance and mentorship to team members including taking part in design and … the team and solve problems at hand. Extensive experience in designing, developing, and deploying solutions using the Microsoft Power Platform, including Dynamics 365 (Customer Service, Sales and Customer Insights), Power Apps, Power Automate, Copilot Studio/PVA and Power BI Experience with Azure cloud platform and cloud integration. Experience More ❯

hubs when required Contract type : Permanent Our Team Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding service design to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital … Relationship Management tasks for our relationship with Microsoft and maintaining strong relationships with Operations teams and our delivery partners Work with architecture team to design solutions that are secure, scalable and optimised for performance. Provide technical guidance and mentorship to team members including taking part in design and … the team and solve problems at hand. Extensive experience in designing, developing, and deploying solutions using the Microsoft Power Platform, including Dynamics 365 (Customer Service, Sales and Customer Insights), Power Apps, Power Automate, Copilot Studio/PVA and Power BI Experience with Azure cloud platform and cloud integration. Experience More ❯

hubs when required Contract type : Permanent Our Team Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding service design to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital … Relationship Management tasks for our relationship with Pega and maintaining strong relationships with Operations teams and our delivery partners Work with architecture team to design solutions that are secure, scalable and optimised for performance. Provide technical guidance and mentorship to team members including taking part in design and … in an Agile environment and will champion ongoing improvements to ways of working. Strong Engineering skills but also a background to Solution/Architectural Design It’s a bonus if you have but not essential Knowledge and experience of AWS AI platform integrations and services such as SageMaker, Bedrock More ❯

hubs when required Contract type : Permanent Our Team Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding service design to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital … Relationship Management tasks for our relationship with Microsoft and maintaining strong relationships with Operations teams and our delivery partners Work with architecture team to design solutions that are secure, scalable and optimised for performance. Provide technical guidance and mentorship to team members including taking part in design and … in an Agile environment and will champion ongoing improvements to ways of working. Strong Engineering skills but also a background to Solution/Architectural Design It’s a bonus if you have but not essential Microsoft certification: PL-600: Power Platform Solution Architect Microsoft certification: PL-200: Power Platform More ❯

hubs when required Contract type : Permanent Our Team Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding service design to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital … tasks for our relationship with branch application platforms and maintaining strong relationships with Operations teams and our delivery partners Work with architecture team to design solutions that are secure, scalable and optimised for performance. Provide technical guidance and mentorship to team members including taking part in design and … in an Agile environment and will champion ongoing improvements to ways of working. Strong Engineering skills but also a background to Solution/Architectural Design It’s a bonus if you have but not essential Knowledge and experience of IBM WSBTT Framework Any experience with Branch Teller platform and More ❯

permanent resource - Develop new features to our web applications in a secure way in line with industry best-practices - Identifying production and non-production design discrepancies and UI defects - Train and knowledge share with colleagues - Looking ahead for future opportunities or blockers, and ensuring decisions by teams align with … the technical direction - Identify operational improvements and work to ensure a stable service that can be enhanced - Anticipate and mitigate against project challenges or risks - Work with service designers, UX specialists and other developers to translate wireframes and mockups into real interfaces. Essential Skills: - Technology knowledge – ideally we … with CI/CD (e.g. Jenkins), including build and package management tools - General knowledge - Experience in most or all of the following practices and design patterns: - Programming Best Practices (i.e. Clean Code, SOLID, etc.) - Are familiar with good continuous integration and continuous delivery principles - Experience of microservice design More ❯

permanent resource - Develop new features to our web applications in a secure way in line with industry best-practices - Identifying production and non-production design discrepancies and UI defects - Train and knowledge share with colleagues - Looking ahead for future opportunities or blockers, and ensuring decisions by teams align with … the technical direction - Identify operational improvements and work to ensure a stable service that can be enhanced - Anticipate and mitigate against project challenges or risks - Work with service designers, UX specialists and other developers to translate wireframes and mockups into real interfaces. Essential Skills: - Technology knowledge – ideally we … with CI/CD (e.g. Jenkins), including build and package management tools - General knowledge - Experience in most or all of the following practices and design patterns: - Programming Best Practices (i.e. Clean Code, SOLID, etc.) - Are familiar with good continuous integration and continuous delivery principles - Experience of microservice design More ❯