7 of 7 Permanent Service Management Jobs in Glasgow

business value through technology, data, cloud, and AI-led solutions. We are looking for an experienced Intermediate Change Manager to join our Technology Change Management team and support enterprise-wide technology transformation and business-as-usual (BAU) change activities. As an Intermediate Change Manager , you will play … role in supporting technology change governance, compliance, and operational change management activities across complex technology environments. You will work closely with technical teams, governance functions, and business stakeholders to ensure changes are reviewed, assessed, communicated, and implemented effectively while maintaining operational stability and regulatory compliance. Key Responsibilities Facilitate ...

supportable technology solutions Design end-to-end solutions across cloud, on-premises infrastructure, applications and integration's Product clear High-level design documentation and service designs Work closely with stakeholders, suppliers and deliver teams to support the implementation and operation of solutions Contribute to architectural standards and technology direction … Develop service design documentation defining how solutions will be supported, maintained and operated. Required Experience Proven experience as a Solution Architect or Solution Designer within complex environments Experience designing solutions across Azure (IaaS, PaaS and SaaS) and on-premises infrastructure. Ability to translate future-state business requirements into solution ...

vital member of the SAS Cloud team within the Cloud and Information Services (CIS) division, you will contribute to the management and delivery of hosted and remotely managed SAS application environments. Your role will involve close collaboration with customers, analysts, developers, and implementation teams to ensure the delivery … support. Collaboration with global R&D, Product, Technical Support, and CIS teams will be essential to maintaining high levels of customer satisfaction and service quality across all managed environments. In addition, you will lead initiatives aimed at enhancing quality, efficiency, and automation in service delivery. A strong commitment ...

quality technical documentation, including system configurations, process documentation, support runbooks, and architectural diagrams. Provide hands on engineering support for BAU operations, including incident resolution, service requests, and operational improvements across supported platforms. Deliver infrastructure related changes and project work, ensuring adherence to change management processes, security standards …/or NetBackup), ensuring data protection and recoverability requirements are met. Collaborate with network, security, and application teams to support wider infrastructure and service delivery initiatives. Support security compliance and audit activities, including evidencing controls and supporting remediation activities where required. Work closely with third parties and incumbent suppliers ...

security expert who thrives in dynamic environments. Youll bring deep technical credibility together with a strong commercial mindset, driving operational excellence, outstanding customer experiences, service profitability, and meaningful business growth As a key leader within our cyber security business, you will manage Strategic Accounts, drive complex service transitions … actively implement cutting-edge automation and AI technologies to keep our SOC ahead of the threat landscape. Key Responsibilities Strategic Account Management & Commercial Growth Build strong, trusted relationships with strategic customer accounts as the senior point of contact for operational and strategic security matters. Strengthen relationships with vendors, partners ...

infrastructure engineering team within a leading international organisation in Glasgow. This is a key role responsible for supporting a global team of engineers, improving service delivery, driving operational excellence, and ensuring the organisation's technology foundations continue to evolve in line with business needs. The Organisation This … supported, priorities are effectively managed, and technology services are delivered to a consistently high standard. This role sits at the intersection of people leadership, service delivery, and operational improvement. You will help create a culture of accountability and continuous improvement, while ensuring the team has the structure, direction ...

with business objectives. Responsibilities Lead engineering teams effectively, fostering a collaborative and high‐performance culture to achieve project goals. Oversee timelines, team allocation, risk management, and task prioritization to ensure successful delivery within scope, time, and budget. Mentor and support team members’ professional growth, conduct performance reviews, provide actionable … function and business division when appropriate. Demonstrate clear leadership behaviours (Listen, Energise, Align, Develop) and adhere to the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship. Qualifications & Experience 5+ years experience in a technology leadership role designing and developing online, internet‐facing channels. Proven ability to define ...