1 to 7 of 7 Permanent Service Management Jobs in Glasgow

Directorate Business Systems Business Area Service Delivery Location Glasgow or Dalkeith Salary range £35,577 - £40,993 Type of Contract Permanent Contract Part Time/Full Time Full Time/'Happy to talk flexible working' Workstyle Hybrid Actual Hours 35 Closing Date 02/06/2024 Ref No … not just in this country, but around the world. SQA is recruiting for an Asset and Configuration Analyst. This is a role within the Service Performance Management function. The role sits in the Business Systems Service Delivery team who are responsible for managing the services Business Systems … infrastructure and supported services are captured, documented & maintained accurately. The analyst will initially be focussed on maintaining and building on the current CMDB (Configuration Management Database), service mapping, reviewing asset and configuration polices/processes, and carry out a full end to end review of Service Asset more »

Command Center (ECC, part of the Fusion Response team) is a high-performing globally distributed team that plays a mission critical role in Incident Management, Problem Management, Change Management and Significant Event Readiness. The ECC creates value by providing command, control and communication for significant Firm-wide … role is an opportunity to primarily manage major and severe business impacting technical incidents, predominantly involving large scale infrastructure issues, by coordinating real-time service restoration and actively managing risk. As a member of our pro-active, pragmatic, and energetic team, you are in the unique position to interact … direct impact on operational stability.About Morgan StanleyMorgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments, and individuals from more than 1,200 offices in more »

Fantastic opportunity for an experienced Service Delivery Manager to join a market leading technology company in Glasgow. This is a hybrid role with 3 days in the office, and 2 days from home. The role will be focused on maintaining and improving customer satisfaction to aid the business goals … will enable us to stand out from the competition and demonstrate real value to their customers. The day-to-day responsibilities will be ensuring service levels are met and all customer queries are acted upon in a timely manner, development of Service Reviews and increasing/developing customer … feedback mechanisms. Customer feedback is a key driver to service improvement and will enable the development of customer specific reporting and KPI’s to enhance the overall service level. Responsibilities Service Management * Builds deep and trusted relationships with the customer, at all levels and is seen more »

About the role It's an exciting time to join the Service Design and Introduction team here at AXA, with significant investment planned in all UK&I businesses to transform & deliver new digital services to our customers and streamline and automate our business processes. Reporting into the Service … seamlessly transitioned, minimising disruption to our business and stakeholders. You'll be a trusted advisor to AXA's programme and project managers on the service design and introduction aspects of delivery. At AXA we work smart, empowering our people to balance their time between home and the office in … consider flexible working arrangements, such as condensed hours, which you can discuss with Talent Acquisition. What you'll be doing: Providing support in defining service design documentation to ensure that services onboarded, are delivered to agreed AXA standards Ensuring programmes and projects have the right operational acceptance criteria, services more »

all security alerts generated from their information systems. The successful candidate will work closely with internal teams as well as with our clients managed service partners to ensure all events and alarms are investigated to completion in line with our clients Cyber Security policies and standards. Key Responsibilities: Service Management of security partners ensuring high levels of performance are delivered across detection, response, and recovery. Developing cyber incident response plans, playbooks, and processes that allow security operations team to respond to incidents rapidly and effectively. Building effective security operations capabilities and using purple team engagements to tune … CK framework. Tuning and configuring cyber security tools, for example SIEM and EDR tooling. How enterprise IT networks, Active Directory and Azure AD operate. Service Management of key partners This role comes with excellent benefits such as discretionary bonus and private healthcare and can be worked on a more »

and access to their own vehicle. Make a positive difference in someone's life by joining The Richmond Fellowship Scotland at our brand new service based in Kirkintilloch. Help support the people who need it most in our communities! No previous experience in care is required as you will … top of this training we will also finance and support you to achieve your SVQ Level 2 Health and Social Care in-house! Our service in Kirkintilloch is a Registered Care Home model, consisting of two purpose built/designed bungalows that will each accommodate three individuals with complex … support requirements. This is a fantastic opportunity to be part of a brand new service and assist with its development; the six individuals come from in the main longer term care within current health board sites and some with both physical as well as behavioural support requirements. Our Positive more »

ensuring they're tackled efficiently and effectively. Who We're Looking For: Someone who: Has a proven track record in IT support and project management with a solid foundation in Microsoft technologies. Brings a problem-solving mindset to the table, capable of adapting to change and driving improvements. Is … motivate, and collaborate, making a real difference in a bustling manufacturing setting. Holds qualifications or knowledge in ITIL, showing a structured approach to IT service management. Must have a full UK driving license and access to personal transport, ready to be on-site when needed. Can lead and inspire more »