Permanent Support Analyst Jobs in Glasgow

3 of 3 Permanent Support Analyst Jobs in Glasgow

Product Support Analyst (Bilingual Dutch / English)

glasgow, central scotland, United Kingdom
Hybrid / WFH Options
Bridgewater Resourcing Solutions Limited
to work for their strong culture, teaming with authenticity, and rewarding career opportunities! We are now hiring for a Bilingual (English/Dutch) Product Support Analyst to support their SaaS Solutions Location : UK (Remote role) Salary : £34,100 Fixed + 8% Bonus paid Quarterly (Fully attainable) +Uncapped … CLEAR CAREER PROGRESSION PLAN in this role with plenty of opportunity across the org and Annual Salary Reviews. Excellent Onboarding programme!! About the Product Support Analyst (Bilingual Dutch) Reporting to a Manager of Product Support, our Product Support Analysts are the core of what we do … which is creating and delivering an incredible customer experience! As a Product Support Analyst, you are on the front lines as our customers' first point of contact, responsible for understanding and empathizing with the technical challenges they’re facing and how these challenges impact their business. Supporting our More ❯
Posted:

Fidessa Support Analyst

glasgow, central scotland, United Kingdom
Caspian One
Equity Front Office Application Support – Investment Bank – London Location: London (3 Days on-site per week) Level: Mid to Senior Our client, a leading global investment bank, is looking for an experienced Application Support Analyst to join their Front Office Technology team in London. You’ll be … within the equities business, working directly with traders, middle office, and technology teams across the full trading lifecycle. What you’ll do Provide daily support for trading and post-trade workflows, particularly around booking, allocations, and commission issues Support and troubleshoot workflows in Fidessa CTAC , CTM, FIX, and … managing enhancement requests Become the go-to person for booking/allocation and settlement processes Own incidents through to resolution, contribute to UAT, and support global releases What you’ll bring Strong experience in equity trade support (cash, ETFs, swaps, etc.) Hands-on knowledge of Fidessa CTAC, FIX More ❯
Posted:

Salesforce Application Support Analyst

Glasgow, Scotland, United Kingdom
Experis Scotland
We're working with a well-established financial services client who is looking to bring on a Salesforce Application Support Analyst to join their growing team. This is a key role within their internal tech function, responsible for maintaining and supporting their Salesforce platform — from complex issue resolution … to small development tweaks and ongoing environment stability. You’ll be acting as the go-to expert for Salesforce application support (3rd and 4th line), owning technical issues and helping ensure a smooth, optimised platform for end users. The focus is more on hands-on analysis and technical troubleshooting … than project management, and you’ll also have the opportunity to get involved in light development and cloud environment support (AWS/Azure). Key Responsibilities Own the day-to-day support of the Salesforce application (3rd/4th line) Troubleshoot, diagnose, and resolve technical issues across the More ❯
Posted:
Support Analyst
Glasgow
25th Percentile
£37,000
Median
£38,000
75th Percentile
£39,000