Software SupportAnalyst (German Speaking) - Global Software House - Oracle, SQL, CAD Glasgow/Reading - Hybrid Applause IT are looking for a German speaking Software SupportAnalyst to join a multinational software house. There are 2 positions for this role available for somebody based in Glasgow or … Reading. The organisation is looking for an experienced software supportanalyst who is able to develop relationships and help diagnose issues making sure you have the right resources to resolve them. The ideal Software SupportAnalyst will have: Proficiency in both written and verbal communication in … is a plus Enthusiasm for teamwork, enjoying customer interactions, and utilizing your excellent communication skills Key responsibilities will include: Respond to customer and partner support requests promptly Record support calls in our tracking system and maintain updated call logs Investigate, replicate, and propose solutions to customer issues Document more »
Software SupportAnalyst (German Speaking) - Global Software House - Oracle, SQL, CAD Glasgow/Reading - Hybrid Applause IT are looking for a German speaking Software SupportAnalyst to join a multinational software house. There are 2 positions for this role available for somebody based in Glasgow or … Reading. The organisation is looking for an experienced software supportanalyst who is able to develop relationships and help diagnose issues making sure you have the right resources to resolve them. The ideal Software SupportAnalyst will have: Proficiency in both written and verbal communication in … is a plus Enthusiasm for teamwork, enjoying customer interactions, and utilizing your excellent communication skills Key responsibilities will include: Respond to customer and partner support requests promptly Record support calls in our tracking system and maintain updated call logs Investigate, replicate, and propose solutions to customer issues Document more »
Software SupportAnalyst (German Speaking) - Global Software House - Oracle, SQL, CAD Glasgow/Reading - Hybrid Applause IT are looking for a German speaking Software SupportAnalyst to join a multinational software house. There are 2 positions for this role available for somebody based in Glasgow or … Reading. The organisation is looking for an experienced software supportanalyst who is able to devel... more »
Glasgow, Scotland, United Kingdom Hybrid / WFH Options
Idox plc
SupportAnalyst, German Speaking Customer Success, Engineering Information Management (EIM) UK, home or office based. About the role The Idox Group is an AIM-listed plc, a multinational company with a UK HQ and an international outlook. We build software for government and industry to work better and … and honed with technological advances and smart applications. For our Engineering Information Management team, we are looking for a software specialist, experienced in application support and customer service, able to inspire confidence in our clients and in our Idox colleagues. You should be confident in developing actively constructive relationships … conveying meaning between our teams and our customers, helping to diagnose problems and mobilise the right resources to fix them. To apply for this SupportAnalyst role, you should enjoy working as part of a team and, as the role is predominantly customer facing, it is essential to more »
