20 of 20 Permanent Support Engineer Jobs in Glasgow

Application Support Engineer | AI-powered SaaS Start-up Location: Remote (UK-based with US hours, 3pm–12am GMT) Salary: £60,000 (flex) + meaningful equity Working Style: Remote-first, flexible with optional in-person meetups About: Here at Burns Sheehan we are working exclusively with one of the … most exciting tech start-ups in the UK, who are looking for an Application Support Engineer to join their high-performing team. You’ll play a critical role in supporting internal users, spotting patterns before they become issues, and improving how technical support is delivered across the … business. With a focus on product insight, systems understanding, and proactive support this is an ideal opportunity for someone technically curious who loves solving puzzles, thrives in a fast-paced start-up environment, and wants to grow with a company scaling into new markets. Responsibilities: Acting as the first More ❯

Applications Support Engineer 6 Months (Inside IR35) Hybrid (Glasgow/Perth/Reading) Harvey Nash's Client is Recruiting for an Applications Support Engineer on a 6 Month contract. Main Responsibilities Provide technical support in ensuring the ongoing maintenance and developed service improvements to the … core applications within the Operational Technology (OT) environment. With a level of guidance and support, apply your knowledge to the diagnosis and resolution of incidents, problems and in the development of technical solutions to satisfy business requirements. With minimal support, diagnose and resolve incidents and problems Working to … defined standards, provide support, estimation, design and development input into new developments to our core applications. Provide support to the monitoring and reporting of the supported systems performance. With guidance, provide configuration changes to our core applications as deemed necessary. Provide support of the release and change More ❯

providing tailored technology solutions to businesses across Scotland. Due to continued growth, they are seeking a motivated and customer-focused Field-Based IT Desktop Support Engineer to join their team. This is an excellent opportunity for a skilled support professional looking to expand their experience in a … varied and client-facing role. The Role: As a Field-Based IT Desktop Support Engineer, you will be responsible for delivering hands-on support to clients across the Glasgow and Edinburgh areas. You'll be working closely with end-users to resolve technical issues, maintain IT systems … and support the Microsoft infrastructure technologies critical to their daily operations. Key Responsibilities: Provide on-site and remote 1st and 2nd line desktop support for client environments. Troubleshoot and resolve hardware, software, and network issues across desktops, laptops, printers, and mobile devices. Support Microsoft technologies including Windows More ❯

We are seeking a 1st Line IT Support Engineer to join our Service Desk team, providing exceptional customer-focused technical support to our clients, resellers, and partners. THE ROLE We are seeking a 1st Line IT Support Engineer to join our Service Desk team, providing … exceptional customer-focused technical support to our clients, resellers, and partners. You will assist with a variety of Internet, Cloud, and Unified Communications solutions via telephone, our CRM system, and, when necessary, on-site. This role is diverse and technical in nature, with comprehensive training provided. KEY TASKS AND … RESPONSIBILITIES Deliver remote 1st line technical support by answering inquiries via telephone and our CRM while adhering to agreed SLAs. Provide on-site IT support to our Managed Service clients as needed. Maintain a high level of customer service at all times for all support requests while More ❯

Job Title: Field IT Support Engineer Location: Glasgow, Scotland (Onsite Dispatch Support) Employment Type: Contract/On-Demand Work Model: Onsite, as needed (includes occasional office visits for training/refresh) About the Role: We are seeking experienced Field IT Support Engineers to provide onsite technical … support for desktop/end-user environments and smart hands/data center operations in Glasgow. This role offers a unique opportunity to be part of a highly responsive and visible IT support function, ensuring seamless onsite service delivery. Key Responsibilities: Onsite Dispatch Support Services Provide end … user support at various sites (including remote users) on a next-business-day basis. Perform hardware IMACD (Install, Move, Add, Change, Dispose) services. Deliver support for BYOD, peripherals, printers, projectors, and general IT equipment. Manage stock, coordinate delivery, and execute device swaps and warranty claims. Collaborate with service More ❯

Join NScale as a Senior HPC Support Engineer NScale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI startups and enterprises. Our platform reduces the complexity of AI development, empowering our customers to achieve faster innovation and better outcomes. Our mission … today. At NScale, we’re builders at heart — driven by ownership, innovation, and urgency. About the Role We're looking for a Senior HPC Support Engineer to join our fast-growing team, focused on enabling and optimising HPC and AI workloads on GPU-accelerated infrastructure. You’ll work … diverse set of technologies including GPUs (NVIDIA and AMD), InfiniBand networking, and orchestration systems like Slurm. What You’ll Be Doing Provide expert-level support for customer HPC and AI workloads running in production. Troubleshoot complex system-level issues across networking, storage, containers, and GPUs. Collaborate with engineering and More ❯

Position: Technical Support Engineer (PHP-based application) Company: Global Software company - DevOps/version control/Security Salary: 50k-55k GBP Fully remote Do you have experience supporting and troubleshooting PHP-based applications, such as Zend Framework, across Linux and Windows environments Our client are the most impressive … software company.....that you may never have heard of....even NASA use some of their software, the list goes on! We are seeking a Senior Technical Support Engineer with expertise supporting the PHP-based application, Zend Framework. In this role you will provide technical support for our client's … of contact Help customers by demonstrating your expertise in PHP Diagnose and troubleshoot performance and integration issues Tech know-how: • 5+ years in tech support • Hands-on experience with PHP related technology • Linux and Windows server experience • Basic networking and shell scripting If the above sounds like you and More ❯

Role We're looking for an ambitious and driven IT support engineer to step into this role. They need to have experience with AD, M365, Intune and basic networking fundamentals. Experience with Azure and Hyper-V are nice to haves. The role is internal, across multiple sites and … a skill set which consists of Office 365, Windows Server, Active Directory, Networking then waste no time and apply for this role immediately. IT Support Engineer - Windows Server, Office 365, Active Directory, Networking, Azure, Hyper-V - Glasgow- £24,000 Oscar Associates (UK) Limited is acting as an Employment More ❯

The Application Support Engineer for process gas and laser analysers provides global world class support to all Emerson customers throughout the product lifecycle. With minimal mentorship and direction, this role will work with the Emerson sales channel to promote, sell and support products with a strong … to provide the highest standards of customer care in accordance with Emerson's "Think Customer" principles! In This Role, Your Responsibilities Will Be: Sales Support: Assist the sales team in pre-sales activities, ensuring that technical requirements and customer needs are accurately understood and addressed. Product Expertise: Provide in … depth technical knowledge of process gas and laser analyser products, including their features, specifications, and applications, to support customer inquiries and sales efforts. Training & Support: Provide technical training to sales offices on the accurate selection of analyzer options, analyzer specifications, applications and calculation of Intercompany pricing. Solution Configuration More ❯

Product Support Engineer | A remote-first role, with monthly meetups in the Midlands. Are you a senior engineer who thrives on solving complex problems and delivering real impact? Do you enjoy working across the full stack and influencing technical direction? Looking for a high-growth environment where … your voice matters and your work directly shapes the product? A high-growth, next-generation payments business is looking for a Senior Product Engineer to help drive the evolution of payment processing and recurring commerce. This is your opportunity to work on meaningful software solutions that unify and optimise More ❯

Electrical or Mechanical technical Support Engineer Remit Our client is a large electrical manufacturer based on the outskirts of Glasgow - looking for the services of an Electrical Technical Engineer, HND/HNC qualified (would consider mechanical background with a basic electrical knowledge). You would be responsible … for working within the Sales Team (internal & external) to provide technical expertise, develop solutions and support the sales process. The role involves pre-sales support working with customers to understand their needs and helping deliver technical solutions that meet those requirements. Handle post-sales support, addressing technical … customer satisfaction are achieved and maintained. Principal Tasks • Collaborate with the sales team to identify customer needs and develop technical solutions. • Provide pre-sales support by answering technical questions. • Participate in customer meetings to ensure the technical solutions offered meet their needs. • Take part in technical and product demonstrations More ❯

Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support with … incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance the customer support process for better efficiency. Reproduce customer-reported issues and escalate confirmed problems to the appropriate teams. Participate in customer meetings when needed to troubleshoot … software deployment and configuration using install switches. Be skilled in reading, writing, modifying, and backing up the Windows registry. Have previous experience in technical support or customer service roles. Possess excellent problem-solving and communication skills, working effectively with customers and internal teams. Have solid experience troubleshooting software issues More ❯

Our client, a leading Software Vendor, is currently hiring for a Customer Support Engineer. The primary purpose of the Customer Support Engineer is to deliver responsive and expert support for intelligent automation and low-code software solutions. Responsibilities Respond to events detected by remote monitoring and More ❯

We are supporting an awesome business in Glasgow looking for a 3rd Line Support Engineer , you will play a crucial role in maintaining and enhancing the IT infrastructure. You will be responsible for resolving complex technical issues, implementing system enhancements, and ensuring the stability and security of our … environment. Business offer Hybrid working (3/2) in Glasgow. Business dont have the facility to offer VISA support. Key Responsibilities: Provide expert-level support and administration for Microsoft technologies including Azure AD, Intune, Office 365, Entra, Exchange, and SharePoint. Manage and troubleshoot infrastructure components such as networking, server … cloud platforms with a strong focus on automation and efficiency. Develop and maintain PowerShell scripts for automation tasks and operational efficiency. Provide configuration and support for MS Windows Server environments. Utilise virtualisation skills with VMware vSphere, Proxmox, and Hyper-V to optimize server resources and performance. Requirements: Experience in More ❯

Job Title: Distributed Field Support Engineer Location: Glasgow/surrounding areas Salary: D.O.E Key responsibilities: Diagnose, repair, and replace PCs, laptops, printers, servers, retail equipment, and associated peripherals. Perform desk-side support for our clients as requested. Assist other engineers in delivering services to our customers. Cover More ❯

A leading quantitative trading firm with a strong engineering and collaborative culture is seeking an Application Support Engineer to join their growing Market Technology Operations team. You'll help maintain critical trading infrastructure that covers transactions across global markets. You'll be part of a collaborative group working … ensuring systems operate with maximum efficiency and reliability. This position combines technical problem-solving with financial markets knowledge in a dynamic environment. Key Responsibilities Support Low- Latency trading applications and market data systems Monitor system health and resolve incidents before they impact trading operations Investigate complex data anomalies using … user access and configurations across multiple trading platforms Design and implement monitoring solutions for early detection of potential issues Create and maintain documentation for support processes and troubleshooting guides Participate in on-call rotation to ensure 24/7 coverage of global trading systems Use the latest technology stacks More ❯

Telco Cloud Support Engineer (3-4 years of experience) Work setting: Remote Client sector: Telecoms Daily rate: £200-£225/day Contract Length: Initial contract until end of 2025 + extensions afterwards Type of contract: Inside IR35, full-time Very occasional visits to London/Reading possible. Requirements More ❯

with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal Product Support Engineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring hands-on … remotely from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues …/or Bash Collaborate with the development team on bug identification and resolution Provide input into feature development and roadmap priorities Maintain and create support documentation and internal knowledge base articles Automate workflows and improve CI/CD practices using GitHub and scripting Support administration tasks in Power More ❯

Perth, Glasgow or Aberdeen - Hybrid working 6 Month Contract Lorien's Utilities client are currently recruiting for an Application Support/DevOps Engineer to join on a 6 month initial contract, inside IR35. Skills/Experience Sufficient functional and business awareness to become an effective technical support … computing, analysis, design and development skills to a proven professional level A systematic, disciplined and analytical approach to problem solving Key Accountabilities With minimal support, diagnose and resolve incidents and problems. Working to defined standards, provide support, estimation, design and development input into new developments to our core … applications. Provide support to the monitoring and reporting of the supported systems performance. With guidance, provide configuration changes to our core applications as deemed necessary. Provide support of the release and change management processes required to implement technical changes to our core applications. Provide support in ensuring More ❯

section. 👍 We are only considering candidates who have 3yrs hands on experience at an MSP (Managed Service Provider) Microsoft 365/Azure Administrator – Technical Support & Sales Engineer 🚀 Ready to be part of something game-changing? 🚀 Managing Microsoft 365 security is a nightmare. With over 20+ admin portals, 200+ … expertise in a fast-moving cybersecurity startup, this is the place to be. 💡 What’s the Role? This is a hybrid role—part technical support , part pre-sales engineer , part QA/tester . You’ll play a vital role in making sure Overe’s platform seamlessly integrates … Expert – Stay up to date on Microsoft 365 & Azure changes, security updates, and best practices, ensuring Overe remains aligned with the latest developments. ✅ Customer Support & Guidance – Ensure Overe performs as expected, automatically detecting and fixing security risks in seconds. You'll guide customers in optimizing their Microsoft 365 security More ❯