delivering tasks to budget and timescale. Expert knowledge in Java, Python or C#. Experience working with relational and document databases. Good knowledge of DevOps tools (Git, Atlassian, Maven, Docker, Terraform, Ansible, etc.). Linux and Windows experience. Networking experience. The following skills are additionally deemed highly advantageous to candidates. Cyber security related experience, including system hardening, cryptography, encryption, authentication and More ❯
WAN), Check Point, Palo Alto, Infoblox (DHCP & DNS), Bluecoat, Zscaler Load Balancing & Proxies: Citrix NetScaler or similar Tools & Platforms: Experience with Catalyst Center, FortiManager, Panorama Scripting/Automation: PowerShell, Terraform, Ansible (or similar) ITSM Systems: Familiarity with support ticketing platforms Competencies & Attributes Strong communicator, both verbal and written, with the ability to explain technical details to various audiences. Excellent interpersonal More ❯
Engineer - Glasgow or Edinburgh - 50K plus 10% Bonus & more * Hybrid - 2 days per week in either Central Glasgow/Central Edinburgh, whichever suits you) * Strong Azure and IaC skills ( Terraform/Ansible/etc. ) required* The Opportunity Lorien's longstanding client is looking for a Cloud Operations Engineer who's excited by the challenge of keeping cloud infrastructure running smoothly … in a supportive, people-focused environment. What You'll Be Doing Every day will bring something different. You'll spend time building and automating infrastructure in Microsoft Azure using Terraform and Azure DevOps. You'll also support existing environments, solving technical issues quickly and effectively to keep our platforms reliable for users. Your work won't just be about reacting … support teams, and external partners. What We're Looking For Strong broad knowledge of Azure, confident working across cloud environments and system administration Must have a good understanding of Terraform/Ansible/simialr IaC offering Confidence with offerings such as Azure DevOps/App Service and Git, and be comfortable managing both Windows and ideally Linux Strong communication skills More ❯
drive cloud adoption and operational excellence. What You’ll Be Doing Engineering into Azure public cloud infrastructure – deployment, scaling, and optimisation. Building automation and tooling (Python preferred; PowerShell or Terraform also applicable). Supporting CI/CD pipelines and SRE tooling (Jenkins a nice-to-have, but not essential). Participating in an on-call rota (1 weekend in … and helping engineers transition towards SRE best practice. What I'm Looking For Hands-on Azure expertise – infrastructure, deployment, and engineering. Strong automation skills – ideally Python, but PowerShell or Terraform also relevant. Background in DevOps with a clear motivation to move into full SRE is okay. Team-oriented mindset with a passion for solving complex infrastructure challenges. Financial services experience More ❯
data retention policies, privacy impact frameworks, and procedures for emergency call handling. DevOps & Automation Establish CI/CD pipelines for Lambda, Lex bots, contact flows, and infrastructure using CloudFormation, Terraform, or CDK. Introduce automated testing, version control, and repeatable deployment practices. Operational Leadership Monitor KPIs/SLAs including AHT, CSAT/NPS, and abandonment rates via dashboards. Drive capacity planning … VPC, Lambda, API Gateway, EventBridge, Kinesis, CloudWatch, DynamoDB. Strong understanding of security and compliance frameworks (GDPR, PCI-DSS, ISO 27001). Hands-on experience with Infrastructure as Code (CloudFormation, Terraform, CDK) and serverless development (Node.js/Python). Preferred Qualifications AWS Solutions Architect - Professional or equivalent certification. Experience with Amazon Connect features: Contact Lens, Wisdom/Q, Voice ID, and More ❯
