Network Voice Engineer (Level 4) - Government
- Location
- Gloucester, England, United Kingdom
documentation and engineering standards Participate in the engineering on-call rota Cisco Unified Communications Manager, CUCM Cisco Call Manager Cisco UCCE/contact-centre technologies Microsoft Teams telephony SIP VoIP Voice gateways Dial plans Call routing IVR Call queues Enterprise voice services Skills …/Must Have: Strong enterprise voice engineering experience Level 3 or Level 4 support capability Cisco Call Manager/CUCM experience Strong SIP and VoIP understanding Experience troubleshooting complex voice faults Understanding of dial plans and call routing Experience supporting migrations or upgrades Ability to take technical ...