6 of 6 Permanent IT Support Jobs in Gloucester

2nd Line Support Engineer - Education Sector Gloucester Up to £35,000 Interviewing ASAP The Role Provides 2nd line support to stakeholders in line with trust internal IT policies and procedures; supports the Senior IT Analyst and the IT Network and Support Manager in the delivery of IT Services across the Trust; supports the … operation of all trust IT systems, services and infrastructure; provides IT assistance and training to all stakeholders. Duties The IT Support Analyst will: Follow and deliver upon the trusts IT service desk support and incident management policies and processes to all stakeholders. Follow and deliver IT service desk incident and support service … offerings in line with the trusts internal and external KPIs and SLAs. Support the IT Network and Support Manager in ensuring that all stakeholders have access to the IT resources required to perform their roles effectively and efficiently. Provide 2 nd line support to stakeholders effectively and efficiently. Provide desktop on-premise support to More ❯

2nd Line Support Engineer - Education Sector Gloucester £29,000 - £31,500 Interviewing ASAP The Role Provides 2nd line support to stakeholders in line with trust internal IT policies and procedures; supports the Senior IT Analyst and the IT Network and Support Manager in the delivery of IT Services across the Trust; supports the … operation of all trust IT systems, services and infrastructure; provides IT assistance and training to all stakeholders. Duties The IT Support Analyst will: Follow and deliver upon the trust’s IT service desk support and incident management policies and processes to all stakeholders. Follow and deliver IT service desk incident and support service offerings in line with the trust’s internal and external KPI’s and SLA’s. Support the IT Network and Support Manager in ensuring that all stakeholders have access to the IT resources required to perform their roles effectively and efficiently. Provide 2nd line support to stakeholders effectively and efficiently. Provide desktop on More ❯

IT Support Field Engineer - Education Sector - Must be able to drive Gloucester £27,269 - £28,624 dependant on experience 37 hours per week, 52 weeks per year 5 days per week, variable between 07.30 17.30 25.5 days rising to 30.5 days after five years service The IT Support Field Technician plays a vital role in ensuring … that staff and students have reliable access to IT services. This position involves on-site troubleshooting, routine maintenance, and proactive health checks to keep IT systems running smoothly. Acting as a first point of contact, the IT Support Field Technician provides desktop support, floor walking, and direct user assistance, helping to resolve everyday technical issues … a field-based role, requiring regular travel between multiple school sites as part of a structured rotation, as well as reactive visits in response to incidents, ensuring a visible IT presence and equitable support across all locations. By engaging directly with staff and students, the technician helps to identify and resolve issues before they escalate, fostering positive working More ❯

below and never miss the latest updates or an exclusive offer. Name Email Telephone Address Cover Note Upload CV What do you want to search? Keyword Apprenticeship Type Location IT Support Apprentice Apply From: 27/01/2025 Learning Provider Delivered by VELOCITY 1ST LIMITED Employer Velocity Academy Vacancy Description Your duties and responsibilities in this role … will consist of: Provide IT advice, guidance, and technical support to all customers (via various engagement channels) which includes O365, Teams, hardware, user devices and desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner. Provide excellent customer service as the first point of contact for … all IT-related service requests. Strong communicator in providing detailed written responses to people’s requests, as well as clear articulate verbal responses when required. Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process. Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately More ❯

Job Description Are you looking to start your career in IT? Would you like to work for Gloucestershire’s leading IT company? Optimising IT is an award-winning, Microsoft Gold Partner with a 98% customer satisfaction rating and recent B-Corp accreditation. This friendly, highly experienced company is seeking a tech-savvy apprentice aspiring to develop a … career within the IT sector. Information Communications Technician Training During this advanced apprenticeship, you will acquire a wide range of knowledge, skills, and behaviors, covering topics such as Data Security, Hardware & Software, Computer Networking, and more. You will undertake the innovative Professional Apprenticeships ICT Level 3 qualification, awarded Bristol and Bath Apprenticeship Training Provider of the Year in 2021. … The programme aims to develop you into a high-level, versatile technician. You will learn extensively about Cloud & Mobile Technologies, Technical Problem Solving, Advanced Data Security, Computer Networks, IT Communication, and more. These modules are designed to jump-start your career, help you stand out in a competitive field, and boost your future earning potential. Vacancy Details Location: Gloucester More ❯

IT Technical Support Apprentice J3392 Apply From: 27/11/2024 Learning Provider Delivered by GLOUCESTERSHIRE COLLEGE Employer SOUTH WEST APPRENTICESHIP COMPANY LTD Vacancy Description Duties will include: Being the first point of contact for any external customers or clients Providing technical support in relation to IT and software systems Troubleshooting based on client queries … use of systems to clients and responding to enquiries in a fast and efficient manner Candidates will: Be computer literate to a high standard Have a genuine passion for IT and software Be organised and responsive, using initiative and motivation to deal with enquiries Be strong communicators, both internally and externally Be reliable and enthusiastic when approaching all tasks … Have work or volunteer experience (desirable) Key Details Vacancy Title IT Technical Support Apprentice J3392 Employer Description As an apprentice, South West Apprenticeship Company Limited, the Flexi Job Agency (FJA) will employ the successful candidate on behalf of this employer. 99% of our apprentices gain full-time employment with their host organisation after completing their apprenticeship or they More ❯