1 of 1 Permanent IT Support Engineer Jobs in Gloucester

1st Line Support Engineer Gloucester Up to £27k DOE Impressively Growing MSP Description The IT Support Department is responsible for supporting and maintaining our customers IT systems and for providing efficient IT support to all business users. Responsibilities include: Providing helpdesk and onsite support for various clients Managing own workload of tickets … to ensure SLAs are met Escalation of issues to 3rd party software and systems suppliers where necessary 1st Line technical support (phone, email and in person) Installation of new hardware and software Equipment fault finding/troubleshooting, and repairs. Regular/scheduled support site visits Experience required/Desirable experience: Previous IT helpdesk experience Supporting Windows Desktop More ❯