IT Service Desk Technician
- Hiring Organisation
- Data Careers
- Location
- Gloucester, Gloucestershire, South West, United Kingdom
- Employment Type
- Permanent
- Salary
- £35,000
resources to enhance user experience. Skills & Experience: Proven experience in a Service Desk or IT support role. Strong understanding of IT infrastructure, Microsoft products, and hardware devices. Excellent customer service and communication skills, with the ability to listen and ask probing questions. Experience with Active Directory, Exchange Management Console, Windows 10/11, Intune, Microsoft Office 2016/365, Outlook, and SharePoint. Knowledge of Incident, Problem, Change, and Configuration Management processes (ITIL Foundation V4 desirable). Adaptable, quick thinker, and capable of working effectively in a diverse and changing environment. ...