2 of 2 Permanent Microsoft Intune Jobs in Gloucester

server, storage and network estate, ensuring systems are secure, high-performing and scalable. Cloud and Modern Workplace: Own and enhance the UKs Azure and Microsoft 365 environments, including Entra ID, Conditional Access, Intune device management and Microsoft Defender. Cyber Security Posture: Support and continuously enhance … organisations cyber security posture, hardening Microsoft 365 and infrastructure to security best practice, tightening identity and access controls, and driving remediation of identified risks. Vulnerability Management: Own the vulnerability management lifecycle for the UK estate, scanning, triage, prioritisation, patching and reporting, working with global colleagues to drive risk down ...

logging through to resolution, keeping users informed throughout Triaging, categorising and prioritising tickets based on impact, urgency and SLA requirements Investigating and resolving desktop, Microsoft 365, connectivity, access and device related issues Applying a logical, structured troubleshooting approach and escalating appropriately when needed Identifying recurring issues and contributing ideas … internal teams What We're Looking For Essential: Experience supporting Windows desktop environments Experience supporting Apple/macOS desktop environments would be beneficial Microsoft 365 administration and troubleshooting experience, including Exchange Online Basic networking knowledge (LAN, WAN, wireless, firewall concepts) Experience using ticketing systems or PSA tools Strong written ...