Shift Engineer
- Hiring Organisation
- Claranet Limited
- Location
- Barnwood, Gloucester, Gloucestershire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Competitive salary
correct troubleshooting and event handling procedures Take responsibility for the resolution of all customer issues raised, ensuring that customers are updated within agreed SLA’s and that all issues are resolved as efficiently as possible Maintain accurate records of activities completed throughout the lifecycle of a ticket (ticket history) Skills ...