5 of 5 Permanent Service Management Jobs in Gloucester

DescriptionReady to shape the future of enterprise service management across one of the UK's leading energy companies? Do you enjoy defining platform strategy, influencing technology decisions, and delivering solutions that create lasting business value? At EDF, "Success is Personal", and this is your opportunity to build … recruiting for three ServiceNow Platform and Solution Architects, giving you the opportunity to join a growing team that's shaping the future of digital service delivery across EDF. Working across multiple ServiceNow products, you'll define the platform's future direction while supporting key business outcomes and technology transformation ...

ensure solutions are aligned, scalable and effectively delivered. The role partners closely with business leadership to align local needs with enterprise strategy, improve service performance and ensure that technology investment delivers meaningful business value. Core Accountabilities Business Partnership & Relationship Ownership Acts as the primary IT point of accountability … level risks, issues and dependencies affecting business outcomes. Ensures senior stakeholders have transparent, accurate views of progress, trade‐offs and decisions required. Operational Accountability & Service Performance Visibility Accountable for ensuring business stakeholders have visibility of IT operational performance, service health, risks and impacts. Works with Service Management ...

level risks, issues and dependencies affecting business outcomes.· Ensures senior stakeholders have transparent, accurate views of progress, trade‐offs and decisions required.6. Operational Accountability & Service Performance Visibility· Accountable for ensuring business stakeholders have visibility of IT operational performance, service health, risks and impacts.· Works with Service Management, vendors and platform teams to prioritise, escalate and resolve high‐impact or recurring operational issues.7. Investment, Business Case & Value Management· Partners with business and finance teams to shape technology investment cases, articulate expected value and agree success measures.· Tracks and reports on benefits realisation for major initiatives ...

risks, issues and dependencies affecting business outcomes. Ensures senior stakeholders have transparent, accurate views of progress, trade‐offs and decisions required. 6. Operational Accountability & Service Performance Visibility Accountable for ensuring business stakeholders have visibility of IT operational performance, service health, risks and impacts. Works with Service Management, vendors and platform teams to prioritise, escalate and resolve high‐impact or recurring operational issues. 7. Investment, Business Case & Value Management Partners with business and finance teams to shape technology investment cases, articulate expected value and agree success measures. Tracks and reports on benefits realisation for major initiatives ...

ensure solutions are aligned, scalable and effectively delivered. The role partners closely with business leadership to align local needs with enterprise strategy, improve service performance and ensure that technology investment delivers meaningful business value.Core Accountabilities1. Business Partnership & Relationship OwnershipActs as the primary IT point of accountability for assigned business … portfolio‐level risks, issues and dependencies affecting business outcomes.Ensures senior stakeholders have transparent, accurate views of progress, trade‐offs and decisions required.6. Operational Accountability & Service Performance VisibilityAccountable for ensuring business stakeholders have visibility of IT operational performance, service health, risks and impacts.Works with Service Management, vendors ...