Gloucester, Gloucestershire, South West, United Kingdom
LM RECRUITMENT SOLUTIONS LTD
2ndLineSupport Engineer - Education Sector - Local Government Pension Scheme Gloucester Up to £35,000 Interviewing ASAP The Role Provides 2ndlinesupport to stakeholders in line with trust internal IT policies and procedures; supports the Senior IT Analyst and the IT Network and Support Manager … of IT Services across the Trust; supports the operation of all trust IT systems, services and infrastructure; provides IT assistance and training to all stakeholders. Duties The IT Support Analyst will: Follow and deliver upon the trusts IT service desk support and incident management policies and processes to all stakeholders. Follow and deliver IT service desk … incident and support service offerings in line with the trusts internal and external KPIs and SLAs. Support the IT Network and Support Manager in ensuring that all stakeholders have access to the IT resources required to perform their roles effectively and efficiently. Provide 2 nd linesupport to More ❯
2ndLineSupport Analyst Akkodis are currently working in partnership with a leading service provider to recruit an experienced 2ndLineSupport Analyst to join their leading support team in Bristol. The Role As a 2ndLineSupport Analyst you will deliver BAU More ❯
2ndLine IT Support Engineer Bristol - Hybrid 30,000 - 33,000 + Additional leave + Life insurance + Private medical insurance + Sick pay This is an excellent opportunity for an experienced IT Support Engineer to join a fast-paced Managed Service Provider (MSP) environment, working on a variety of client projects and … They pride themselves on technical excellence, client satisfaction, and offering employees clear progression opportunities within a collaborative and supportive environment. In this varied role, you will provide 1st and 2ndlinesupport to clients both remotely and on-site, handle escalated service desk tickets, and work closely with the Network Infrastructure team. You'll be … to develop your skills within a supportive MSP environment, with access to a wide range of technologies, professional development, and a great benefits package. The Role: Provide 1st/2ndlinesupport and resolve helpdesk issues. Configure & troubleshoot PCs, servers, and firewalls. Perform system checks, backups, and maintain documentation. Communicate with clients and escalate when More ❯
