15 of 15 Permanent ITIL Jobs in Gloucestershire

support, systems administration and Microsoft 365 administration - Experience administering Active Directory, Microsoft Entra ID, Intune management and access management - Experience working within ITIL-aligned IT service management environments - Strong knowledge of hardware diagnostics and troubleshooting - Solid understanding of IT security principles, cybersecurity best practices and data protection requirements - Excellent customer ...

work autonomously or within high functioning team environment What you will bring to the team: Excellent organisation and time management skills Working to ITIL best practices Desire to improve processes, looking for the root cause of a problem Willingness to both share your knowledge and learn from others A proactive ...

adaptable in approach. Well organised with excellent time management skills. Qualifications Essential GCSE grades A-C or equivalent in English Language and Mathematics. Desirable ITIL Foundation Certificate or equivalent ECDL and/or IT Certifications Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders ...

utilise documentation Assist building compliance with processes and policies What you will bring to the team: Excellent organisation and time management skills Working to ITIL best practices Desire to improve processes, looking for the root cause of a problem Willingness to both share your knowledge and learn from others ...

environments \n \n Good understanding of networked AV systems and general IT/networking principles. \n Experience working within structured service management environments; ITIL knowledge is advantageous. \n Awareness of Health & Safety procedures, RAMS and safe working practices. \n ECS, IPAF and PASMA accreditations are desirable. \nWhat ...

represents the department professionally. Person Specification Qualifications Essential Advanced IT Skills - including the ability to build and configure complex systems. Desirable Experience of ITIL Service Management Experience of Halo IT Service Management Experience Essential Significant relevant experience in an IT support role Significant relevant experience in IT stock management. Desirable ...

functionalityCreate, maintain, and utilise documentationAssist building compliance with processes and policiesWhat you will bring to the team:Excellent organisation and time management skillsWorking to ITIL best practicesDesire to improve processes, looking for the root cause of a problemWillingness to both share your knowledge and learn from othersA proactive approach towards ...

availability, stability, access controlChange within delivery-critical or regulated settings.Relevant qualifications and/or formal training aligned to environment, configuration, or service management (e.g. ITIL)Working knowledge of configuration management practices and asset management principles (e.g. ISO 55000).Proven experience designing, implementing, and owning configuration management frameworks; including CMDBs ...

Critical Competencies – Technical Fit Essential Proven experience managing or governing a CMDB in a complex IT, managed services, or telecoms environment Strong knowledge of ITIL, asset and configuration management, and enterprise ITSM platforms (preferably ServiceNow) Broad technical understanding, including networking, cloud platforms, firewalls, VPN, telephony (traditional and VoIP), Office365 … effectively with both technical teams and senior management Experience supporting regulated or financial services customers, with a strong understanding of regulatory and audit requirements ITIL v4 certification and ability to produce high-quality, audit-ready documentation Flexible, detail-oriented, and able to work under pressure, managing multiple priorities and resolving ...

across HL's enterprise technology estate, ensuring production stability is protected while enabling safe, predictable delivery. Operating within Service Assurance, the role balances traditional ITIL-aligned governance with modern, pipeline-driven delivery, ensuring that as CI/CD automates change and embeds controls, re... WKCL1_UKTJ ...

across HL's enterprise technology estate, ensuring production stability is protected while enabling safe, predictable delivery. Operating within Service Assurance, the role balances traditional ITIL-aligned governance with modern, pipeline-driven xlzlddp delivery, ensuring that as CI/CD automates change and embeds controls, re... Hit Apply below to send ...

Engineering: Exceptional ability to analyze, design, and optimize end-to-end service management processes, translating complex business requirements into scalable, clean solutions. Public Sector & ITIL Context: Strong familiarity with IT Service Management (ITSM), ITIL-aligned processes, and enterprise service delivery frameworks within a UK public sector context. Consultative Leadership: Strong ...

have the opportunity to share knowledge, develop your technical expertise and contribute to the continuous improvement of services while operating within established ITIL-based service management processes. Key Responsibilities Investigate, triage and resolve incidents, service requests and technical issues in a timely manner. Proactively monitor and maintain system health … technical focal point for Elastic-related incidents, problems, changes and service requests. Support a combination of operational (BAU) activities and project-based work. Follow ITIL-based service management processes to ensure consistent and high-quality service delivery. Build and maintain effective working relationships with internal stakeholders and third-party suppliers. ...

implementation. Excellent troubleshooting skills with the ability to resolve complex technical issues. Knowledge of infrastructure security, patch management and vulnerability remediation. Familiarity with ITIL processes and change management principles would be beneficial. Strong communication skills with the ability to work effectively across technical and non-technical teams. Desirable Certifications Microsoft … Azure certifications (Azure Administrator or equivalent) VMware certifications CompTIA Security+ ITIL Foundation or equivalent Why join? This is an opportunity to join a growing organisation where technology plays a critical role in supporting global operations. You'll have the chance to work on modern infrastructure technologies, contribute to large-scale ...

across science, IT, networks, and cyber.Establish and manage the Service Management Centre, ensuring KPIs and SLAs are met.Implement robust processes and tools for ITSM, ITIL, and cyber security.Play a key role in risk management and technical design forums.About You To be successful in this role, you will have the following … stakeholder engagement and supplier management skills.Desirable:Experience in Telecoms or IT engineeringService Operations experienceKnowledge of timing & frequency systemsFamiliarity with telecom standards and protocolsUnderstanding of ITIL principlesProficient with service management toolsStrong IT skills, including automation and efficiency solutionsWe actively recruit citizens of all backgrounds, but the nature of our work ...