2 of 2 Permanent Proactive Management Jobs in Gloucestershire

Infrastructure Engineer, you will be the backbone of mission-critical secure environments. This is a high-impact role where you will provide proactive management and reactive support for customers within the National Security space. You won't just be "keeping the lights on"; you will be implementing automation … Developing and implementing improvements to operational and reference platform environments. Producing clear and concise technical documentation and supporting the Tech Lead with risk management. Proactive monitoring and stakeholder management, including service reporting and reviews. Embracing ITIL4 practices for agile platform operation delivery and operations. Ensuring compliance with industry ...

rather than hard selling. You'll ideally have: Experience within an MSP, IT Services, Technology or SaaS environment. Previous experience in Customer Success, Account Management, Client Relationship Management or Service Delivery. Strong commercial awareness with the ability to identify opportunities that genuinely benefit customers. Excellent communication and relationship … building skills. Confidence speaking with both technical and non-technical stakeholders. A proactive, organised and consultative approach. A full UK driving licence. Knowledge of Microsoft technologies, Cyber Security services or managed IT solutions would be advantageous but isn't essential. What you'll get: Salary ...