Senior IT Technician
Gloucestershire, Barnwood, United Kingdom
Hunter Selection
Senior IT Technician - Gloucester - £29,064 - £32,597 We have an excellent opportunity for a Senior IT Technician to join an Education organisation. This role will involve assisting internal users on their IT issues, ranging across their Microsoft and Application suite. You'll be assisting users via the telephone, emails and tickets, ensuring you are working … to agreed SLAs. Benefits for the Senior IT Technician 25 days + bank holiday rising with length of service Health & wellbeing programme Pension Discount scheme Company events + more Key Responsibilities for the Senior IT Technician: Acting as the first point of contact for all IT Support queries Assisting users remotely or face to face, offering … as a leader for the Juniour Techncian ensuring tickets are resolved where needed. Researching and documenting solutions to problems on the companies knowledge base. Required Skills & Experience of the Senior IT Techncian: Good working knowledge of Windows operating systems (10/11) Experience with Office365 applications and environment Understanding of Active Directory and Windows Server Basic networking skills (TCP More ❯
Employment Type: Permanent
Salary: £29064 - £32597/annum 25 days+bank, Career progression, Pe
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