1 to 25 of 37 Permanent Service Delivery Jobs in Gloucestershire

Operations Manager/Service Delivery Manager Lead high-performing operational teams, develop managers and turn performance insight into measurable service improvement. This senior leadership opportunity offers meaningful operational impact within a major transformation programme, with hybrid and flexible working supported. If youve also worked in the following … roles, wed also like to hear from you: Senior Operations Manager, Operational Delivery Manager, Business Operations Manager, Service Manager, Performance Manager, Operational Performance Manager, Continuous Improvement Manager, Customer Operations Manager This role is officially known within the organisation as a Delivery & Performance Lead Successful candidates can expect ...

Title: IT Service Delivery Manager Location : Central Services - Moreton-in-Marsh (with travel to spa and hotel properties) Contract : Full-Time | £50,000 per annum Estimated Start Date: 01 December 2026 Hiddenwell is looking for an experienced IT Service Delivery Manager to take ownership … service experience across our growing collection of luxury hotels and spas This is a key role within our IT team, responsible for ensuring our people and properties receive a consistent, responsive and high-quality IT service You'll act as the primary link between Hiddenwell and our Managed ...

exciting opportunity for a Solutions Manager to join them. This role will have a primary focus on leveraging AI technologies to enhance client service delivery and operational efficiency across the firm. The role can be 4 days a week or full time, is permanent, based … demands for greater value, efficiency and certainty from their lawyers, whilst maintaining the highest quality. Secondly, in helping us bring innovative ideas to the delivery of our, or our clients', current and new, services. A significant part of this innovation involves integrating AI technologies throughout our offering.We want ...

take, guiding us to deliver impact how and where it matters most.Connect to your opportunity We are seeking an experienced and highly motivated Technical Delivery Manager to support the successful delivery of complex, high-impact technology programmes and projects across our work in central government. This role needs … strong delivery professional who thrives in fast-paced environments, with a deep understanding of Agile methodologies, the GDS Service Standard, a proven track record in the public sector, and a passion for driving digital transformation to serve the public effectively. As a Technical Delivery Manager, you will ...

Associate Service Delivery & Release Manager Cheltenham - 3 days office based About Finova Finova is the UK's leading lending and savings technology provider, supporting one in every five mortgages nationwide. Our agile, cloud-native solutions enable over 60 banks, building societies, specialist lenders, equity release providers … reduce operational costs — all while staying fully compliant in a fast-moving market. About you: Background: Client/customer relationship experience, ideally within Software Delivery or Financial Services. Knowledge of service desk operations and what constitutes "world-class service" is a distinct advantage. Communication & Empathy: Exceptional written ...

Finova invites an Associate Service Delivery & Release Manager to join our Cheltenham team on a hybrid pattern (three days in the office). You will manage client relationships, coordinate releases, and oversee service reviews for tier-3 lenders, ensuring world-class service and timely issue resolution. … will work with the Service & Reliability function to prioritise problems, oversee production activities, and drive SLA improvements, leveraging MS Office and JIRA Service Management. #J-18808-Ljbffr ...

underpin these services, ensuring they remain reliable, secure and high performing.Based in our Bristol office, you'll work closely with developers, infrastructure specialists and service delivery teams, building your technical expertise across application support, server management, change and release processes, disaster recovery activities and technology projects.A role … Analyst, you'll play a key role in supporting business-critical applications and services, investigating issues, monitoring system performance and helping ensure the smooth delivery of client communications.This role offers far more than day-to-day support. We're looking for someone who wants to develop deep technical expertise ...

Hiddenwell - Head Office seeks an experienced IT Service Delivery Manager to own day-to-day IT service across our luxury hotels and spas, based in Central Services - Moreton-in-Marsh, with travel to properties. Lead MSP relationships, oversee incidents, SLAs and reporting, and drive continual service ...

Finova, a UK lending and savings technology provider, is seeking an Associate Service Delivery & Release Manager in Cheltenham. The role combines client relationship management with release planning, performance oversight and SLA governance. You will coordinate L1 deployments, monitor production activities, and champion customer priorities alongside the Service ...

face our clients' problems head-on. It's a diverse and inclusive work environment where world-class talent knows no distinctions. As a Delivery Manager in our Secure Government division, you'll be part of our Transformation Solutions Practice. Your role will be to help our clients maximise … benefit of digital transformation and enable innovative ways of working. Working directly with clients, you'll be supported to identify, shape and manage better delivery capabilities. You'll have all the support you need to lead your own work streams and work as part of Agile delivery teams ...

Company description: Service Operations Manager Job description: Uniting what's next in traffic. Service Account Manager At Yunex Traffic, we launch cities into the future with forward-looking infrastructure and transport solutions, making mobility safer, more efficient and more sustainable for all. Our Commitment: At Yunex Traffic … visit our Recruitment Journey page on our website. Do you want to make a difference with the work you do? Join us as a Service Account Manager. Based at our Avonmouth depot we're looking for a Service Account Manager to lead our Field Service Team ...

come join the Broadridge team. Signal’s Change Management team supports both strategic client change initiatives and the transformation of our managed service capability. We’re seeking experienced Change Project Managers to deliver complex, often technical projects using Agile methods — ensuring high-quality, profitable outcomes for clients … business. Key Focus Areas Service Delivery – Manage end-to-end project delivery to agreed quality, cost, and timeline standards. Profitability – Ensure commercial success through accurate scoping, quoting, forecasting, and financial. Quality – Define success measures, manage risks and issues, and embed best practice in line with ISO standards. ...

outstanding experience for engineering teams across the UK.Lead migration from legacy on-prem or older tooling to new Azure-based solutions, ensuring continuity of service during the transition.Work in an agile development team, collaborating closely with a Technical Product Owner and other stakeholders to plan, prioritise, and deliver improvements.Provide … manual effort and increasing consistency and reliability.Maintain existing environments through the transition phase, ensuring stability for engineering users while new platforms are rolled out.Support delivery teams with automated tools and scripts to provision infrastructure resources (compute, network, storage) in a simple and efficient manner.Implement operational best practices, including supervision ...

DescriptionReady to shape the future of enterprise service management across one of the UK's leading energy companies? Do you enjoy defining platform strategy, influencing technology decisions, and delivering solutions that create lasting business value? At EDF, "Success is Personal", and this is your opportunity to build a career … recruiting for three ServiceNow Platform and Solution Architects, giving you the opportunity to join a growing team that's shaping the future of digital service delivery across EDF. Working across multiple ServiceNow products, you'll define the platform's future direction while supporting key business outcomes and technology ...

Solutions Change Engineers will report into this role. Role Mission Claranet's strategy is built around creating long-term, trusted customer relationships through the delivery of market-leading integrated managed services. We are seeking a Network Team Lead to lead and manage the Technical Solutions Change Team, ensuring … governance activities. Lead, mentor and develop the team to ensure technical skills and knowledge remain aligned with business objectives. Key Responsibilities Team Leadership & Service Delivery Lead, coordinate, develop and manage a team of Technical Solutions Change Engineers, ensuring high-quality and timely delivery of work. Operate ...

technical career to the next level We have a brand-new opportunity for a bright, driven, customer focussed professional to join our Hybrid Cloud ‘Delivery’ team, and work alongside our Enterprise Data Engineering consultants to accelerate and drive data engineering opportunities.The Advisory and Professional Services (A&PS) delivery team within HPE Professional Services Delivery (PSD) is responsible for bringing thought-leadership, industry know-how and technical excellence to consultative engagements. Helping customers to reap maximum business benefit from their technical investments, leveraging best in class HPE and Partner technologies to create relevant and effective business-valued ...

Senior Manager for Premium Services, the WFM Lead will develop a deep understanding of the team's operating model, client demand drivers and service proposition to ensure the right balance between commercial outcomes, colleague experience and operational efficiency. This is a unique opportunity to establish workforce management capability from … long-term forecasts using historical performance, business intelligence, seasonal trends and commercial initiatives. Translate demand forecasts into resource and capacity plans that support service, productivity and commercial goals, identifying associated risks, opportunities and future resourcing requirements. Conduct impact assessments, scenario planning and sensitivity modelling to evaluate business changes with ...

nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service).Your roleFirst-line and Second-line software and hardware support (PC’s, laptops, peripherals, printers)Building, configuring and troubleshoot desktop and laptop systems … remote access connectionsInstallation of encryption software and carrying out the challenge/response process as requiredClose liaison with other internal resolver groups to ensure service delivery meets customer requirementsWorking within business and security frameworks (ITIL, JSP, IMM)You can bring your whole self to work. At Capgemini building ...

technical career to the next level We have a brand-new opportunity for a bright, driven, customer focussed professional to join our Hybrid Cloud ‘Delivery’ team, and work alongside our Enterprise Data Engineering consultants to accelerate and drive data engineering opportunities.The Advisory and Professional Services (A&PS) delivery team within HPE Professional Services Delivery (PSD) is responsible for bringing thought-leadership, industry know-how and technical excellence to consultative engagements. Helping customers to reap maximum business benefit from their technical investments, leveraging best in class HPE and Partner technologies to create relevant and effective business-valued ...

high‐impact Finance & Solutions transformation programme aligned to business strategy. Define and implement scalable operating models across Finance, IT, Pre‐Sales, Post‐Sales, and Service Delivery. Deliver end‐to‐end process improvements across order‐to‐cash, procure‐to‐pay, and service lifecycle management. Oversee systems integration across … ITSM platforms. Strengthen financial controls, reporting, and automation. Manage stakeholders, governance, risks, and programme delivery through PMO structures. Drive change management and user adoption across cross‐functional teams. About You Proven experience delivering complex business or digital transformation programmes. Strong understanding of finance, service delivery, and systems ...

will have a primary focus on exploring and piloting the use of AI technologies, data integrations, orchestration layers and emerging platforms to enhance the delivery of legal services, working closely with ITS, Change, and Risk & Compliance teams to pursue better ways of working. The role carries a strong … demands for greater value, efficiency and certainty from their lawyers, whilst maintaining the highest quality. Secondly, in helping us bring innovative ideas to the delivery of our, or our clients', current and new, services. A significant and growing part of this innovation involves researching, piloting and integrating AI technologies ...

seeking an experienced Change Project Manager to lead complex, often technical, change programs using Agile and Waterfall methods. You will manage end-to-end delivery, from initiation to transition to BAU, ensuring quality, on-time results and profitability. This role focuses on service delivery, commercial management ...

senior technical role suited to someone who enjoys troubleshooting challenging infrastructure issues, working with modern Microsoft technologies and getting involved in technical projects and service improvements. What You'll Do: Provide 3rd line technical support across a range of customer environments Take ownership of complex and escalated technical issues … support 1st and 2nd line engineers where required Maintain technical documentation and knowledge base information Identify recurring issues and contribute to improvements in service delivery What We're Looking For: Strong commercial experience in a 3rd Line IT Engineer, Senior IT Engineer or similar role Excellent knowledge ...

this role provides commercial insight, pricing guidance, training and practical tools to support profitable client relationships and informed decision-making. Experience adapting pricing and service delivery approaches in response to AI-related challenges would be advantageous.The role is based in either our London or Bristol office … proposals, client arrangements and matter economicsReviewing client, matter, team and practice group profitability, identifying risks, trends and opportunities to improve pricing, resourcing, leverage and delivery modelsSupporting annual rate-setting and client rate review processes, including analysis of standard rates, bespoke rates, discounts and client-specific arrangementsAdvising on mater scoping ...

client, a leading organisation in the Defence & Security sector, is currently seeking a Delivery Manager to join their team in Cheltenham. This is a contract position with an end date of 31/03/2027, requiring full-time on-site commitment. Candidates must hold current UKIC DV clearance. … schedule through proactive follow-ups. Progress Tracking: Maintaining accurate status reports and dashboards, highlighting milestones, blockers, and resource needs. Stakeholder Communication: Supporting the Service Delivery Manager in preparing concise updates for leadership and stakeholders. Issue Resolution: Acting as a point of contact for operational challenges, helping to remove ...