Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Deloitte LLP
and services. Your role will include: Conducting research and analysis to understand user needs, pain points, and behaviours across large and complex journeys. Collaborating with stakeholders to define measurable service goals and objectives. Developing service blueprints, customer journey maps, and other servicedesign artifacts to visualize and communicate the end-to-end service experience. Integrating … design decisions across the multiple layers involved in delivering and running a service, including people, process, policy, legal, data, technology etc. Identifying opportunities for service improvement and innovation, and proposing design solutions that address user needs and meet business goals. Facilitating workshops and co-design sessions with users, stakeholders and cross-functional teams to ideate … and iterate on servicedesign concepts. Working closely with user researchers to integrate user insights into servicedesign decisions. Collaborating with product managers and developers to ensure the feasibility and implementation of servicedesign solutions. Conducting usability testing and gather user feedback to continuously refine and improve service experiences. Staying up-to-date More ❯
Director Service Transformation - DSIT - SCS2 This role can be based in London, Manchester or Bristol. With the potential for travel to London and other DSIT locations. About the job Job summary The new Government Digital Service (GDS) was announced by the DSIT Secretary of State earlier this year, as a catalyst for the digital transformation of public services. … setting, leading and delivering the vision for a modern digital government. It serves departments and the wider public sector and is the home of specialist expertise in digital technology, servicedesign, AI and other areas. The Director for Service Transformation plays an essential, cross-cutting role in GDS. You will spearhead the delivery of essential reforms within … run digital talent programmes and lead work on reforms to how central government recruits, retains and develops digital civil servants. The scope of this role also includes support to service teams through the Service Standard, the Service Manual, and communities of practice. This role is pivotal in shaping the future of how GDS supports service transformation More ❯
. Job Title: Principal Design Engineer - Design Change Location: Filton - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £47,271+ depending on experience What you’ll be doing: Producing and reviewing technical guidance documentation for In-Service Submarine Alterations and Additions, Class … Modifications, and Minor Trials, ensuring adherence to all aspects of the MOD design change process KP 2.31 Carry out investigation and review of technical design change information/proposals Carry out design change Safety & Environmental Assessment documentation review for both In-Service and Build community Submarines Provide input to training courses to support learning from experience … also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive The In-ServiceDesign Change Team: As the Principal Engineer you will have the opportunity to not only work on but run and lead your own projects. You will be working More ❯
Made Tech aims to positively impact the country's future by leveraging technology to improve society. We believe that a design-led approach can create positive outcomes in the public sector through critical services enabled by technology. We are building a community of designers and researchers to support the growing demand for a design-led approach to service … to understand the challenges faced by users of public services. They conduct user research employing qualitative and quantitative methodologies with real users, ensuring insights inform the end-to-end design of public services. Key responsibilities Act as the research subject matter expert within a multidisciplinary team, facilitating the research process and communicating findings to team members and stakeholders. Define … the focus of research to ensure shared understanding of success criteria. Select appropriate research methods to design effective research projects. Work independently as a researcher within a multidisciplinary team on client projects. Advocate for user research within projects and with stakeholders. Plan research to inform the design of accessible, usable, and effective public services. Apply methods to analyze More ❯
Job Title: Senior Engineer - Design Change Location: Filton - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £40,748+ dependant on experience What you’ll be doing: Produce technical guidance documentation for In-Service Submarine Alterations and Additions, Class Modifications, and Minor Trials, ensuring … adherence to all aspects of the MOD design change process KP 2.31 Carry out investigation and review of technical design change information/proposals and feedback findings to both internal and external stakeholders Carry out design change Safety & Environmental Assessment documentation review for both In-Service and Build community Submarines Provide input to training courses to … safety and quality culture Conduct trend analysis of incidents, events and present the findings from completed investigations to identify themes and trends Your skills and experiences: Essential: Computer Aided Design experience A background in Mechanical/Electrical engineering A minimum of HNC qualification Desirable: Experience working within the Submarine sector Defence related design experience Benefits: You’ll receive More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Great State
At Great State, we are dedicated to delivering exceptional user experiences through innovative design solutions. Our team thrives on creativity, collaboration, excellence, and a passion for making a positive impact. We are looking for a Senior UX Consultant who shares our commitment to great work and is ready to contribute to our UX practice. Role overview As a Senior … you'll run various types of UX projects with our clients, take an active role in developing our research practice and ensure that insight is effectively integrated into our design processes. You will collaborate with multidisciplinary teams to deliver UX work on our biggest projects. You'll get to work on products that are used by thousands of people … UX projects from inception to delivery, ensuring high-quality outcomes. Work across different projects and clients - you could be working on a research project, an IA project or a servicedesign project. Collaborate with clients and wider teams. Map out and manage the tasks and ways of working to phase a project and bring it home smoothly. Day More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Deloitte LLP
understand the unique challenges and opportunities facing Financial Services and the sectors within it, from evolving customer expectations to emerging sectors like Fintech and Insurtech. Human-centred approach: We design solutions that put people at the heart of transformation, driving sustainable change and unlocking workforce potential. Data-driven insights: We don't rely on intuition and leverage data and … decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Future Organisation team collaborates with clients to design organisations and workforces that are fit for the future. We build adaptable, connected, modern businesses supported by data-driven insight and workforce analysis and understanding. Lead complex, large-scale … digital banking, new risk models, and innovative distribution channels. As an Associate Director, you will: Lead complex, large-scale transformation projects for leading Financial Services organisations, focusing on organisational design, transformation and the workforce changes required. Solve complex business challenges by providing data-driven recommendations and leveraging industry best practices. Manage and mentor multi-disciplinary teams to deliver exceptional More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Deloitte LLP
we advise Government on the delivery of key policy initiatives, Technology Transformation and Major Programmes. Our Shared Services proposition within the Infrastructure and Capital Projects team provides specialist finance, servicedesign, BPO, commercial structuring and contract negotiation advice to private and public sector clients. The Shared Service proposition offers a unique role supporting the growth of I … CP's flourishing shared service proposition whilst working alongside our wider Deloitte service lines to bring together a comprehensive suite of technical and operational expertise to drive progress in our clients transformation programmes. This position offers unique networking and multi-disciplinary working opportunities across our; HCM, finance, GBS, HR, and business modelling teams. We encourage consideration of flexible … objectives, goals and develop a strategy and plan for setting up or transforming their business services operations, with a focus on commercial, contracting and operational models. This includes evaluating service delivery, sourcing and operating model design options, conducting delivery model assessments, developing value/business cases including benefits plans, and assessing readiness for implementation (clients in and providers More ❯