1 to 2 of 2 Permanent Support Analyst Jobs in Gloucestershire

Job Description About the Job 3 rd Line Cisco Support Analyst We require a 3 rd Level Cisco Support Analyst for our Client based in Gloucester. You must have at least 2 to 3 years experience of supporting applications on a Cisco platform at 3 rd … line support level. Full understanding of the architectural and engineering design and integration process of communications solutions. Ability to multi-task, prioritizing multiple objectives and initiatives. Strong client service oriented and ability to interact with clients, staff, and management teams. Good verbal and written business communication skills. Ability to … developing the network design in conjunction with Product Management. To implement the network design in chosen locations. Work with Product Management to design the support processes and communicate these out to the support teams within Nine. To support partners in the implementation and support of their more »

Do you have fantastic customer facing skills and a desire to help resolve technical issues? Are you an experienced ICT Support Analyst or have the skills to become one? We have an exciting opportunity for you. You will be working as part of the ICT Team to provide … day-to-day, first line support effectively and efficiently across all Councils and Clients. You will be providing an excellent customer service experience, liaising with customers at all levels to help resolve technical issues both face to face and remotely. We are an open and engaging organisation keen to … support people to develop and achieve their very best. We offer a great working environment and agile working, splitting your time between the office and elsewhere! You will need Have good working knowledge or understanding of PC and Printer Hardware. Ideally an experience of working within an ICT support more »