24 of 24 Permanent Support Engineer Jobs in Gloucestershire

IT Support Engineer - M365, Windows11 OS etc; Stonehouse, GL10; £35-40k + pension, holiday etc. (Driving Licence essential) An enthusiastic & self-driven IT Service Engineer/Support Engineer with proven technical knowledge & strong customer service skills, is sought for this established & dynamic tech service team who, are adding to their IT services team based … close to M5 J13. The IT Support Engineer will be part of a collaborative & supportive team of who, provide all aspects of IT support to external clients, primarily in the local, Stroud & Gloucester area; predominantly via remote access with some f2f too. It's a broad, varied & challenging role including:- Providing telephone support to clients, addressing … technical issues efficiently and effectively Assisting clients with a variety of technical issues ranging from basic troubleshooting to more complex system errors Offering onsite support to resolve hardware and software problems directly at the client's location Collaborating with clients to plan future upgrades and enhancements to their IT systems, ensuring they stay up-to-date with current technology More ❯

Are you ready to take the next step in your career as a Level 2 IT Support Engineer? Join one of the world's leading IT services, consulting, and business solutions organization. Founded in 1968, the company consistently ranks among the top global IT service providers. With a presence in over 50 countries, the company has built a … reputation for delivering high-quality technology services across industries including banking, healthcare, telecommunications, and retail. The leading consultancy firm is looking for a skilled Level 2 IT Support Engineer to join on a 6-month contract to provide hands-on desktop support, manage device imaging and installations, and troubleshoot hardware, software, and network issues across a mixed … environment. Want to be part of a team that thrives in excellence? Feel free to reach out and apply today! Key Responsibilities: Provide support for desktops, laptops, printers, and peripherals Re-image devices and configure applications Troubleshoot Windows OS, hardware, and enterprise apps Coordinate vendor support for hardware issues Document incidents/resolutions in ITSM tools (e.g., ServiceNow More ❯

IT Support Engineer - Bristol (Hybrid) - £25,500 - £27,000 We have an excellent opportunity for an IT Support Engineer to join a leading professional services organisation during a period of growth. This role will involve assisting internal users on their IT issues, ranging across their Microsoft and Application suite. You'll be joining a talented IT … Team, picking up the phone, emails and tickets, ensuring you are working to agreed SLAs. Benefits for the IT Support Engineer 23 days + bank holiday rising to 28 + bank Buy or sell holiday Healthcare plan Pension contribution rising with service Life Assurance Cycle to work scheme Enhance maternity and paternity Key Responsibilities for the IT Support Engineer: Acting as the first point of contact for all helpdesk calls, emails and alerts Assisting users remotely or face to face, offering deskside support when needed. Working closely with team leaders and senior management ensuring tickets are escalated and resolved where needed. Researching and documenting solutions to problems on the companies knowledge base. Required Skills & Experience More ❯

2nd Line Support Engineer - Education Sector Gloucester Up to £35,000 Interviewing ASAP The Role Provides 2nd line support to stakeholders in line with trust internal IT policies and procedures; supports the Senior IT Analyst and the IT Network and Support Manager in the delivery of IT Services across the Trust; supports the operation of all … trust IT systems, services and infrastructure; provides IT assistance and training to all stakeholders. Duties The IT Support Analyst will: Follow and deliver upon the trusts IT service desk support and incident management policies and processes to all stakeholders. Follow and deliver IT service desk incident and support service offerings in line with the trusts internal and … external KPIs and SLAs. Support the IT Network and Support Manager in ensuring that all stakeholders have access to the IT resources required to perform their roles effectively and efficiently. Provide 2 nd line support to stakeholders effectively and efficiently. Provide desktop on-premise support to stakeholders as required. Escalate complex IT incidents and service requests More ❯

We're working with a well established and reputable organisation is seeking a motivated and customer-focused 1st Line Support Analyst to join its growing internal IT support function. This is an excellent opportunity for someone with a solid foundation in IT support who is looking to expand their technical knowledge in a fast-paced, collaborative environment. … You ll play a key role in providing high-quality support to end users, ensuring technical issues are resolved efficiently and service standards are maintained. What You ll Be Doing: Be the first point of contact for IT issues across hardware, software, networks, and connectivity. Handle support queries via phone, email, chat, and self-service portal. Diagnose and … requests, including ordering and provisioning new devices. Log all incidents, requests and changes using a central ITSM platform (ServiceNow). Keep users informed and updated with clear, timely communications. Support general IT administration tasks and help maintain accurate asset records. Participate in testing new service desk features and continuous improvement efforts. What You ll Bring: Some hands-on experience More ❯

We're working with a well established and reputable organisation is seeking a motivated and customer-focused 1st Line Support Analyst to join its growing internal IT support function. This is an excellent opportunity for someone with a solid foundation in IT support who is looking to expand their technical knowledge in a fast-paced, collaborative environment. … You’ll play a key role in providing high-quality support to end users, ensuring technical issues are resolved efficiently and service standards are maintained. What You’ll Be Doing: Be the first point of contact for IT issues across hardware, software, networks, and connectivity. Handle support queries via phone, email, chat, and self-service portal. Diagnose and … requests, including ordering and provisioning new devices. Log all incidents, requests and changes using a central ITSM platform (ServiceNow). Keep users informed and updated with clear, timely communications. Support general IT administration tasks and help maintain accurate asset records. Participate in testing new service desk features and continuous improvement efforts. What You’ll Bring: Some hands-on experience More ❯

Role: IT Support Engineer Location: Bristol Salary: £28,000 - £35,000 I am working with a leading Managed Service Provider for IT Solutions based in Bristol, due to growth they are looking to hire an IT Support Engineer on a permanent basis. IT Support Engineer Specification: Experience with M365 and Azure MSP Experience (Desirable … Active UK Driving License Experience with Networking Any experience in Cyber Security (Desirable) If you are an IT Support Engineer and would like to learn more then please send me your CV and I will call you to discuss in the strictest confidence. IT Support Engineer/Windows/Azure/M365/Bristol More ❯

IT Support Engineer Cheltenham | Circa £30,000 + Excellent Benefits Are you an IT Support professional looking for your next challenge? We are recruiting for an IT Support Engineer to join a global technology business based in Cheltenham , offering a salary in the region of £30,000 plus excellent benefits . You'll be joining … company that delivers enterprise-level solutions for document and output management to major organisations worldwide. It's a fantastic opportunity to join a forward-thinking business in a technical support position with excellent training and progression prospects. Duties & Responsibilities Provide technical support to enterprise clients via phone, email, and web-based tools. Diagnose and troubleshoot issues related to … software installations and configurations. Record, manage and track incidents using an internal support system. Collaborate with senior support engineers and developers to resolve complex issues. Attend regular team meetings to review ongoing support cases and share knowledge. What Experience is Required A minimum of 2 years' experience in a technical support or helpdesk role, or More ❯

Step into a rewarding career as a Desktop Hardware Support Engineer! Are you an experienced 1st Line Hardware Engineer looking to take your expertise to the next level? Or perhaps a seasoned 2nd Line Engineer seeking a fresh and exciting challenge? This is your chance to shine! We're inviting you to join our Desktop Support Service team, proudly based in Gloucestershire. In this role, you'll be at the heart of providing essential hardware support to a prestigious government client. From hands-on break/fix activities and IMAC tasks (Installs, Moves, Additions, Changes) to workstation builds and network port configurations, your technical know-how will truly make a difference. You'll also … delve into standalone and encrypted laptop support, managing system builds, repairs, and re-accreditation with finesse. You will be working 5 days a week onsite and must be eligible for DV (Developed Vetting) clearance to be considered. We can offer great career progression opportunities and benefits which you can flex to meet your needs and training and development opportunities. More ❯

Your new company Hays are supporting a law firm looking to recruit a permanent 2nd line Application Support Technician. The role is hybrid working typically 2/3 days on site in central Bristol and is paying up to c 40,000pa depending on experience. The firm is known for a fantastic culture, excellent benefits and their commitment to … personal development and career progression. Your new r ole & w hat you' ll need to succeed In the role you will join the technical team and provide application support across the business, including recording, diagnosing, monitoring and resolving problems. You'll provide a broad range of second line support including via telephone, email and face to face. You More ❯

2nd Line Support Engineer - Education Sector Gloucester Up to £35,000 Interviewing ASAP The Role Provides 2nd line support to stakeholders in line with trust internal IT policies and procedures; supports the Senior IT Analyst and the IT Network and Support Manager in the delivery of IT Services across the Trust; supports the operation of all … trust IT systems, services and infrastructure; provides IT assistance and training to all stakeholders. Duties The IT Support Analyst will: Follow and deliver upon the trusts IT service desk support and incident management policies and processes to all stakeholders. Follow and deliver IT service desk incident and support service offerings in line with the trusts internal and … external KPIs and SLAs. Support the IT Network and Support Manager in ensuring that all stakeholders have access to the IT resources required to perform their roles effectively and efficiently. Provide 2 nd line support to stakeholders effectively and efficiently. Provide desktop on-premise support to stakeholders as required. Escalate complex IT incidents and service requests More ❯

A leading quantitative trading firm with a strong engineering and collaborative culture is seeking an Application Support Engineer to join their growing Market Technology Operations team. You'll help maintain critical trading infrastructure that covers transactions across global markets. You'll be part of a collaborative group working at the intersection of trading strategy and technology, ensuring systems … operate with maximum efficiency and reliability. This position combines technical problem-solving with financial markets knowledge in a dynamic environment. Key Responsibilities Support Low- Latency trading applications and market data systems Monitor system health and resolve incidents before they impact trading operations Investigate complex data anomalies using both automated tools and manual analysis Collaborate with development teams to implement … improvements and new features Manage user access and configurations across multiple trading platforms Design and implement monitoring solutions for early detection of potential issues Create and maintain documentation for support processes and troubleshooting guides Participate in on-call rotation to ensure 24/7 coverage of global trading systems Use the latest technology stacks such as AWS, Java More ❯

About the Role Security Support Engineer Are you ready to join a diverse, dynamic team where you can make an immediate impact and shape the future of security services across a leading organisation? Are you capable of taking ownership of security service operations, ensuring seamless support and the effective handling of Requests, Incidents, and Escalations in a … dynamic, fast-paced environment? If so, we may have the perfect opportunity for you here at EDF as a Security Support Engineer within the Enterprise Information Security Team! The Opportunity Join our Security Engineering team within Enterprise Information Security (EIS), where you'll play a pivotal role in safeguarding the entire EDF UK group. As part of a … thinking and innovation. We understand that success means different things to different people. We believe there are multiple definitions of what it means to succeed. That's why we support you to pursue a career that's unique to you. Because success is personal. What You'll be doing Working as part of a security service support team More ❯

IT Support Field Engineer - Education Sector - Must be able to drive Gloucester £27,269 - £28,624 dependant on experience 37 hours per week, 52 weeks per year 5 days per week, variable between 07.30 17.30 25.5 days rising to 30.5 days after five years service The IT Support Field Technician plays a vital role in ensuring that … IT services. This position involves on-site troubleshooting, routine maintenance, and proactive health checks to keep IT systems running smoothly. Acting as a first point of contact, the IT Support Field Technician provides desktop support, floor walking, and direct user assistance, helping to resolve everyday technical issues efficiently. This is a field-based role, requiring regular travel between … multiple school sites as part of a structured rotation, as well as reactive visits in response to incidents, ensuring a visible IT presence and equitable support across all locations. By engaging directly with staff and students, the technician helps to identify and resolve issues before they escalate, fostering positive working relationships and contributing to a responsive, professional, and reliable More ❯

DV Application Support Engineer - Contract (outside of IR35) Who are we: In 2019, our founders were working as engineers solving complex cross domain problems within government organisations TwinStream was formed to consolidate their collective expertise and experience into one business, providing technical excellence and exceptional service to their clients. We have teams working both on-site with clients … Contract (outside of IR35) Security Level: Must have live DV- clearance About the role: Successful candidates will be working as part of an on-site team to maintain and support a managed cross-domain service using a wide range of technology, platforms and tools. The team employ site reliability engineering tools and practices to continuously verify and improve the … deployed services with Influx and Grafana. Configure automated alerts to trap problems before they become incidents. Review application logs and respond to changes in system behaviour as they arise. Support and troubleshooting: Second and third-line support, responding directly to business issues and questions. Problem escalation and incident response. Root cause analysis and proactive problem solving. The team More ❯

Job title: Support Engineer - Technical Support and Authoritative Advice Location: Filton, Bristol (with also attending Abbey wood site minimum 3 days per week). We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Negotiable dependant on experience What you’ll be doing: Working … alongside the customer in a collaborative manner Give technical guidance and documentation to support the ongoing operation of Astute Class Submarines including the provision of Astute Class Combat System/Platform technical information from previously published sources Provide Astute Class Combat System/Platform Authoritative Advice, in accordance with the extant governance processes, for Astute-Class equipment in response … to engineering queries raised by the MOD Design Authority Act as point of contact for customer queries within Abbey wood reaching out to wider team for support Provide support across the In-Service Engineering functional areas, focusing on Combat Systems and additionally Platform, Mechanical/Electrical, Safety and Environmental, Design Change, Commissioning, Training and Learning from Experience (LfE More ❯

Job title: Support Engineering - Technical Support & Authoritative Advice Location: Filton (and embedded in the customer site Abbey Wood). We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Negotiable dependant on experience What you’ll be doing: Acting as an engineering (Mechanical and Structural … Authoritative Advice, in accordance with the extant governance processes, for equipment in response to engineering queries raised by the MOD Design Authority and enterprise partners Leading/attending customer support meetings and reporting into BAE Systems any issues and programme changes Acting as an integrator between the MoD customer and the BAE business (Barrow shipyard, MoD naval bases and … Filton offices) Provide support across the In-Service Engineering functional areas, including Safety, Design Change, Training and Learning from Experience (LfE) Your skills and experiences: Essential: Experience working alongside Nuclear Submarines and/or in a Technical Support role - Astute, Vanguard and Trafalgar Class Submarines Proven ability to translate and present technical information in a clear and concise More ❯

by continuing to be entrepreneurial, that’s the mindset which got our brands to where they are today, customer-focused, competitive and best-in-class operationally. JOB TITLE: Technical Support Engineer EMPLOYING ENTITY: Dutypoint Ltd EMPLOYMENT BASIS: Permanent LOCATION: Office/Field Based REPORTS TO: Technical Support Manager PURPOSE OF ROLE: The Technical Support Engineer … our valued customers according to their requested timescales, but always with a strong focus on attention to detail. Other tasks could include supporting new product development, hands-on technical support in our factory as required, electrical design work (including process and instrumentation drawings), continuous improvement projects, conducting factory acceptance/quality checks in our manufacturing facility to ensure designs More ❯

If you need support in completing the application or if you require a different format of this document, please get in touch with at UKI.recruitment@tcs.com or call TCS London Office number 02031552100/+44 204 520 2575 with the subject line: “Application Support Request”. Role: Shopfloor OT (IT support with MES/Manufacturing IT Understanding … for you. Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it … learning opportunities. Work closely with the range of teams within the business to bring products to life. The Role: As a Shopfloor OT you will join the Airbus ShopFloor Support Team and be part of team supporting manufacturing critical applications. In this role you will be responsible for day to day incident monitoring and resolution and triaging of issues More ❯

We are partnering with a key client who is seeking a Java Support Engineer to join their growing team on a contract basis. The ideal candidate will have experience working in secure managed services or production support environments, possess a strong understanding of Linux-based systems and CI/CD pipelines, and be confident supporting both application More ❯

We are partnering with a key client who is seeking a Java Support Engineer to join their growing team on a contract basis. The ideal candidate will have experience working in secure managed services or production support environments, possess a strong understanding of Linux-based systems and CI/CD pipelines, and be confident supporting both application More ❯

Senior Snowflake Matillion Support Engineer Cirencester, United Kingdom CTO-r149 Posted on: 06/06/2025 - Application Deadline: 04/07/2025 Are you ready tochart your own career path? At SJP we need talented individuals like yourselfto support our evolving culture. If you're seeking an employer that ispassionate about excellence, innovation and autonomy … SJP could be the placefor you. At a glance: Location: Cirencester Office Workplace Type: Hybrid Employment Type: Permanent Seniority: Mid-Senior Level The role As a Senior Support Engineer for our Data Platform, Snowflake and Matillion, you will be a key part of the St. James's Place infrastructure team. You'll be working to support the … technology and processes used to deliver and support the SJP Data Platform technologies, specialising in Snowflake, Matillion or a combination. You will be responsible for ensuring the platform is maintained in line with provider recommendations to ensure a highly resilient service is available to our community. Resolving incidents, proactive monitoring and associated actions to deliver such a service. It More ❯

If you need support in completing the application or if you require a different format of this document, please get in touch with at UKI.recruitment@tcs.com or call TCS London Office number 02031552100 with the subject line: “Application Support Request”. Role: Industrial Automation Support Engineer. Job Type: Permanent Location: Broughton/Filton (WFO-Onsite) Ready to … utilize your experience as a Industrial Automation Support Engineer. We have the perfect role for you. Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our … Big 4 Professional Services firm Senior Role giving opportunities for career profile growth Opportunity to work with cutting edge technology like AI & Data The Role As a Industrial Automation Engineer you will join the ShopFloor Support Team and be part of team supporting manufacturing critical applications. Key responsibilities: Work closely with overall support team to understand issues More ❯

the latest YouTube sensation. It's constantly evolving, and we're at the forefront of technology for the next generation of cutting-edge mobile networks and services. Our Network Engineer apprentices play a key part in making sure that continues. The Mobile Operations teams support and manage system and service performance of services for Mobile Voice and Data … systems/services within the teams remit. ability to ensure that all platforms/systems/services in your control achieve the agreed availability target. Ensure that adequate expert support is available 24 x 7 x 365 Recommend changes to procedures and processes to improve service availability, data integrity and service/system performance. Represent and lead Operations responsibility … in projects. Ensuring design and support models are fit for purpose. Support and implement the strategy for the technical area of the team, deploying new systems, configuration changes, managing upgrades and maintenance, whilst maintaining a high level of service availability, operational efficiency and quality. Stability: Responsible for specifying, building, securing and supporting environments that enable subscriber services to More ❯