Gloucester, Gloucestershire, South West, United Kingdom
Data Careers
IT Service Desk Technician Gloucester (on site) Salary: £32 - 34K + a range of UK Employee Benefits including excellent Pensions scheme Key skills: Active Directory, Exchange, Windows10/11, Intune, MS Office 2016 and 365, Outlook, SharePoint, ITIL Our client is a high-profile organisation with a successful Service Desk team delivering first class frontline … to staff via phone, self-service portal, and occasional in-person walk-ups. Troubleshoot and resolve incidents related to desktop, laptop, network, and application issues. Support users with Windows10/11, Microsoft Office 2016/365, Outlook, SharePoint, and other standard tools. Log and manage support tickets in the organisation's ITSM tool (IFS Assyst … to knowledge base articles and standard operating procedures. Skills and Experience: Proven experience in a Service Desk or 1st/2nd Line IT Support role. Strong knowledge of: Windows10/11 Microsoft 365 (Outlook, Office, SharePoint) Active Directory and Exchange Management Console Intune device management Good understanding of ITIL-based processes (incident, change, problem, configuration More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Apacheix
BAE SOCET SET, Photoshop, Oracle, SQL Server, Splunk. A good understanding of the networking stack. Knowledge of using Active Directory and Group Policy Objects to implement security controls. Windows system administration experience, covering Windows10, Windows 11 and Server 2019, 2022. Linux administration and user experience. Expertise or interest in designing and … in return Competitive salary and annual bonus scheme Generous pension and life assurance 25 days annual leave plus your birthday off and options to buy and sell holiday 10 days additional leave for military reservists Up to 2 days of paid volunteering a year Individual healthcare cover Genuine flexible working Work from home, our Bristol offices, or client More ❯
users. You will need to be experienced in providing support to users in an Office 365 environment. In addition, you should have significant experience of supporting users with Windows10/11. Responsibilities take ownership of user incidents and service requests to successful resolution, with emphasis on service delivery acknowledge, triage and manage service contacts received … in line with their Service Level Agreement manage and deliver key service rollouts/upgrades of hardware and software. Experience and skills knowledge of supporting Microsoft Operating systems, Windows10/11 knowledge of supporting Office 365 ability to produce both technical and user documentation self-motivated and conscientious, with excellent attention to detail a can More ❯
technical decisions on your own accord. You will have excellent communication skills, both face to face and on the telephone. The Responsibilities Design, develop and deploy technologies on Windows Platforms Offer solutions and workarounds to incidents/problems Work to SLA's and deadlines Review services and application delivery Prioritise and manage several tasks at a single time … Continual Improvement opportunities The Requirements Active Directory experience: Group Policy, Forests, Domains, Domain Controller Roles, DNS, Permission Models, Delegation, Trust relationships, LDAP and Kerberos DHCP Internet Information Services MicrosoftWindows Server (2016, 2019 & 2022) - including server core Windows10 Desirable PKI, N-cypher and Certificate Management Microsoft Endpoint Configuration Manager (MECM) for Windows patching and Application Deployments Windows Server Update Services Trellix ePO, ENS, Firewall, Application Control, DLP Scripting (PowerShell, VB, etc.) Print Services RSA Exposure to Virtualisation technologies Understanding of Networking - WAN/LAN + Firewalls + Routing If you are looking for an exciting new challenge to play a pivotal part in a market leading organisation please More ❯
technical decisions on your own accord. You will have excellent communication skills, both face to face and on the telephone. The Responsibilities Design, develop and deploy technologies on Windows Platforms Offer solutions and workarounds to incidents/problems Work to SLA's and deadlines Review services and application delivery Prioritise and manage several tasks at a single time … Continual Improvement opportunities The Requirements Active Directory experience: Group Policy, Forests, Domains, Domain Controller Roles, DNS, Permission Models, Delegation, Trust relationships, LDAP and Kerberos DHCP Internet Information Services MicrosoftWindows Server (2016, 2019 & 2022) - including server core Windows10 Desirable PKI, N-cypher and Certificate Management Microsoft Endpoint Configuration Manager (MECM) for Windows patching and Application Deployments Windows Server Update Services Trellix ePO, ENS, Firewall, Application Control, DLP Scripting (PowerShell, VB, etc.) Print Services RSA Exposure to Virtualisation technologies Understanding of Networking - WAN/LAN + Firewalls + Routing If you are looking for an exciting new challenge to play a pivotal part in a market leading organisation please More ❯
Gloucester, Gloucestershire, South West, United Kingdom
LM RECRUITMENT SOLUTIONS LTD
of new hardware and software Equipment fault finding/troubleshooting, and repairs. Regular/scheduled support site visits Experience required/Desirable experience: Previous IT helpdesk experience Supporting Windows Desktop environments, Windows 7 & 10 Supporting Windows Server environments Networking LAN, WAN, Firewalls, Routers, Switches, DHCP, DNS Wireless networks Office 365 and Exchange More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Apacheix
UI/UX designs (e.g. through Balsamic) Experience of software release audits (as auditor or developer) Knowledge of Active Directory and Group Policy Objects to define security requirements Windows system administration experience, covering Windows10 and Server 2012, 2016, 2019 Linux administration and user experience Expertise or interest in designing and deploying cloud-based … in return Competitive salary and annual bonus scheme Generous pension and life assurance 25 days annual leave plus your birthday off and options to buy and sell holiday 10 days additional leave for military reservists Up to 2 days of paid volunteering a year Individual healthcare cover Genuine flexible working Work from home, our Bristol offices, or client More ❯
thrives in excellence? Feel free to reach out and apply today! Key Responsibilities: Provide support for desktops, laptops, printers, and peripherals Re-image devices and configure applications Troubleshoot Windows OS, hardware, and enterprise apps Coordinate vendor support for hardware issues Document incidents/resolutions in ITSM tools (e.g., ServiceNow) Install and configure PCs, mobile devices, and related software … setup, drivers, and repairs Provide onsite/remote technical support Manage and resolve tickets within SLA Create and maintain support documentation Required Skills: Strong knowledge of PC hardware, Windows10/11, Mac OS, Android Experience with software installs, device refresh, and application support Understanding of LAN/WAN, Wi-Fi, VOIP, printing, and firewall basics More ❯