2 of 2 Permanent Customer Service Jobs in Goole

relocate IT equipment. Assist with user onboarding, moves, and leavers processes. Maintain asset records, stock levels, and documentation. Log and manage incidents and service requests via an ITSM platform. Provide local support for IT projects, upgrades, and deployments. Escalate infrastructure, application, network, and security issues where appropriate. Required Experience … engineering, or site support. Strong hardware troubleshooting and diagnostic skills. Good knowledge of Windows 11, Microsoft 365, computer hardware, and basic networking. Experience using Service Desk/ticketing systems and working within ITIL-based environments. Strong communication and customer service skills. Ability to work independently across multiple ...

required one day per week. You will act as the local technical point of contact when issues cannot be resolved remotely by the central Service Desk. You'll provide on-site diagnosis, equipment deployment, hardware troubleshooting and local technical intervention across office, production, warehouse and logistics environments. What … networking and physical connectivity. Experience supporting users in a manufacturing, warehouse, logistics or multi-site environment is highly desirable. Experience with an ITSM/Service Desk platform; ServiceNow is advantageous. Strong communication, organisation and customer-service skills. Full UK driving licence and access to a vehicle. Desirable ...