1 of 1 Permanent ServiceNow Jobs in Goole

local contact for urgent production, warehouse and industrial IT hardware incidents. Record incidents, requests, actions and technical information accurately within the ITIL-based ServiceNow environment. Support IT projects and deployments through local device rollouts and "hands and eyes" assistance for specialist technical teams and suppliers. Followsecurity policies, technical standards, change … diagnose industrial hardware issues and recognise when escalation to infrastructure, application, network or security specialists is required. Experience using a Service Desk platform, preferably ServiceNow, and working within ITIL-based processes. Strong organisational, customer-service and communication skills, with the ability to work independently and collaborate with remote teams ...