IT Change and Problem Analyst
- Hiring Organisation
- Caledonian MacBrayne
- Location
- Gourock, Inverclyde, UK
delivered safely, efficiently, and with minimal disruption to the business. Working across technical teams, suppliers, and stakeholders, you'll coordinate IT Change and Problem Management processes, support root cause investigations, analyse service performance trends, and contribute to continual service improvement initiatives. There will also be an Operational Readiness/… Release Management requirement to ensure Changes to new and existing systems are managed and transitioned into service effectively by following documented processes & governance. What You'll Be Doing Coordinating and governing the IT Change Management process, ensuring changes are assessed, approved, implemented, and reviewed effectively. Supporting Problem ...