1 of 1 Permanent Service Management Jobs in Gourock

organised, analytical, and proactive IT Change & Problem Analyst to join our IT team at CalMac. In this key role, you'll help drive service stability, reduce recurring issues, and ensure IT changes are delivered safely, efficiently, and with minimal disruption to the business. Working across technical teams, suppliers … stakeholders, you'll coordinate IT Change and Problem Management processes, support root cause investigations, analyse service performance trends, and contribute to continual service improvement initiatives. There will also be an Operational Readiness/Release Management requirement to ensure Changes to new and existing systems are managed ...