3 of 3 Permanent SLA Jobs in Guildford

standardization, and automation to build a scalable operations function while maintaining accurate performance reporting and fostering collaboration with regional teams and stakeholders. Key Responsibilities: Oversee OPS team performance, ensuring SLA and KPI targets are met. Manage workload allocation, queue management, and case escalation. Deliver periodic operational reporting and communicate performance trends. Act as escalation point for internal/external stakeholders. More ❯

PPE requirements. Supervise and Monitor Subcontractors. Keep computer based PPM systems up to date. Operate Permit To Work System where needed. Follow compliance in accordance with KPI's and SLA's. Requirements: Former experience in a Building Services Critical environment, Data Centre specifically. City & Guilds qualification Level 3 Electrical or Mechanical/Electrical Apprentice Experience. Multi Skilled Experience with Mechanical More ❯

Bytes is a top provider of premium IT solutions and services, working with SMEs, corporations, and public sector organizations to modernize and digitally transform their IT infrastructures. Founded in 1982, Bytes has experienced significant growth, now employing over 750 people More ❯