1 of 1 Permanent Technical Engineer Jobs in Guildford

Are you a technically skilled problem solver who thrives on delivering exceptional customer experiences? Join our team as a Professional Services Technical Engineer, where you will ensure smooth operations and high customer satisfaction by leading data transfers and supporting professional services projects. You'll play a crucial role in maintaining and enhancing our data migration tools, troubleshooting technical … .NET-based split tool for migrations Collaborate with Customer Success, Product, Dev, and DevOps teams Perform thorough pre- and post-migration testing Generate accurate reports on migration outcomes Troubleshoot technical issues reported by customers and support teams Reproduce issues, identify root causes, and escalate complex problems Provide clear instructions to customers for temporary fixes Contribute to documentation, knowledge bases … and troubleshooting guides Escalate critical issues to senior technical staff with detailed recommendations What You'll Bring: Strong SQL skills, including query writing and use within C#/.NET Experience with relational/NoSQL database testing and SQL Server Management Studio Basic C#/.NET programming and OOP knowledge Proven technical support experience, ideally in SaaS or software More ❯