Service Desk Team Lead
- Location
- Halesowen, England, United Kingdom
early finish at 5 on Fridays What will you be doing? As Service Desk Team Lead, you’ll lead the first line team, acting as their senior escalation point and right hand to the Service Desk Manager. There’s no formal line management … team, onboarding new starters, running knowledge sharing and driving service improvement. It’s a great step for a strong senior first or second line engineer who’s already the person everyone turns to and wants that recognised. What are we looking for? To be successful as Service Desk Team ...