1 to 1 of 1 Permanent ITIL Jobs in Halifax

work. The post holder will also be responsible for all aspects of IT Service Management functions in line with the Information Technology Infrastructure Library (ITIL) methodology such as Incident, Change, Problem and Release Management.There will be a high level of IT customer service experience required for this role together with … improvements for the benefit of CHFT and THIS customers throughout the healthcare community. Lead a team of highly experienced engineers. Responsible for managing the ITIL disciplines alongside your peers. Please see full job description. Person Specification QUALIFICATIONS/TRAINING Essential Educated to master's degree or equivalent level of experience … within and IM&T Management sector Foundation Certificate (ITIL) Desirable Degree in Health Informatics related subject or equivalent Service Desk Institute (SDI) certification Recognised Customer Service qualification or equivalent demonstrable experience KNOWLEDGE, EXPERIENCE & EXPERTISE Essential Extensive knowledge of Incident & Service Request Management protocols including Customer Relationship Management (CRM) processes. Extensive more »