Hands-On Service Desk Manager
Hammersmith, London, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Proactive Appointments
business. Creation, monitoring and reporting of relevant SLA and KPI metrics Acting as an ambassador to end users, and working directly with users to meet their needs Management of ITSM tools (service desk, auto deployment, patching, remote support, etc) Running a service desk on Single Point of Contact principles and managing the escalation to third line or external resource where More ❯
Employment Type: Full-Time
Salary: £55,000 - £65,000 per annum
Posted: