22 of 22 Permanent Customer Engagement Jobs in Hampshire

Strategic Customer Success Manager Salary: £60,000–£70,000 + 10–20% performance-related bonus Location: Remote, UK MFK Recruitment is proud to be working with a well-established global software company to recruit a Strategic Customer Success Manager. Our client provides an AI-powered, code-free testing … well. Over the past six years, MFK Recruitment has placed 16 people with the company, and 10 are still working there today. The Strategic Customer Success Manager will take ownership of a portfolio of strategic, growth and high-potential customers. You will build strong relationships with senior, operational ...

looking for a Customer Success Executive to join our growing Defence Sales team! Working with customers across the Ministry of Defence, defence organisations and industry partners, you'll play a key role in managing customer relationships, supporting account growth and identifying new sales opportunities. What … doing: Building and maintaining strong customer relationships across Defence accounts. Supporting the post-sales customer journey and ensuring an exceptional customer experience. Working closely with Business Development Managers to identify and develop growth opportunities within existing accounts. Proactively identifying cross-sell, upsell and new business opportunities ...

+ Bonus | Hybrid (London & South East) | FinTech Are you passionate about building long-term customer relationships rather than simply managing accounts? We're working with a fast-growing fintech business that's transforming the way recruitment companies access funding. Through a technology-led funding platform, they help recruitment agencies … improve cash flow, scale their businesses and operate with confidence. As they continue to grow, they're looking to appoint a Senior Customer Success Manager to take ownership of a portfolio of high-value clients, ensuring they maximise value from the partnership while driving long-term retention, engagement ...

everyone. Security Architect (ZTA) Location: Farnborough (onsite 5 days per week) Security Clearance: Due to the secure nature of the work and our customer requirement, candidates are required to hold current DV clearance The Security Architect designs and implements comprehensive security architectures protecting defence and aerospace IT environments. … Establish security design standards, architecture patterns and operational governance. Drive technical decision-making through security design reviews. Document security architecture decisions and design specifications. Customer & Stakeholder Engagement Serve as technical authority for security architecture discussions with customer leadership. Present security recommendations to defence programme teams and executive ...

everyone. Security Architect (ZTA) Location: Farnborough (onsite 5 days per week) Security Clearance: Due to the secure nature of the work and our customer requirement, candidates are required to hold current DV clearance The Security Architect designs and implements comprehensive security architectures protecting defence and aerospace IT environments. … Establish security design standards, architecture patterns and operational governance. Drive technical decision-making through security design reviews. Document security architecture decisions and design specifications. Customer & Stakeholder Engagement Serve as technical authority for security architecture discussions with customer leadership. Present security recommendations to defence programme teams and executive ...

everyone. Security Architect (ZTA) Location: Farnborough (onsite 5 days per week) Security Clearance: Due to the secure nature of the work and our customer requirement, candidate are required to hold DV clearance The Security Architect designs and implements comprehensive security architectures protecting defence and aerospace IT environments. You will … Establish security design standards, architecture patterns and operational governance. Drive technical decision-making through security design reviews. Document security architecture decisions and design specifications. Customer & Stakeholder Engagement Serve as technical authority for security architecture discussions with customer leadership. Present security recommendations to defence programme teams and executive ...

growing UK technology manufacturer is looking to appoint an experienced Key Account Manager to take ownership of several of its most strategically important global customer relationships (around 6 to 8 companies). Most of the accounts are divisions of global US-based multi-billion dollar organisations. So, the divisions … complex, high-value relationships with divisions of some of the world's largest multinational organisations, acting as a trusted commercial partner and ensuring exceptional customer engagement across multiple specialist technology businesses. We're looking for someone who naturally operates with credibility and confidence at senior levels. Someone ...

Responsibilities Lead and develop a high-performing Marketing Analytics team, fostering a culture of commercial insight and collaboration. Deliver commercially focused analysis covering customer behaviour, marketing performance, promotions and revenue growth. Identify and recommend opportunities to improve customer engagement, commercial outcomes and marketing ROI. Build and maintain … demonstrate how your insights have driven genuine commercial impact. Ideally, you will bring: Experience leading or mentoring analysts in a commercial or customer-focused environment. Strong commercial awareness, supported by examples of delivering measurable business outcomes. Proven experience analysing customer, campaign, promotional or commercial performance data. Excellent stakeholder ...

National Security customers. The Resilient Navigation and Tracking Campaign Lead drives growth for Roke by leading an integrated, cross-functional campaign that aligns customer needs, organisational capability, and market engagement. The role combines domain authority with campaign leadership; setting strategic direction, orchestrating cross-functional teams, and delivering measurable growth … senior stakeholders on direction and investment priorities Domain Expertise Serve as the recognised organisational authority for the domain Maintain deep, evidence-based understanding of customer missions, operational challenges, capability gaps, and emerging needs Synthesise insight from account teams, product, product marketing, engineering, CTO, and external sources into a coherent ...

analysis and 40% leading and developing the team . Responsibilities Lead and develop a high-performing Marketing Analytics team. Deliver commercially focused analysis across customer behaviour, marketing performance, promotions and revenue growth. Identify opportunities that improve customer engagement, commercial performance and marketing ROI. Build strong relationships across … demonstrate how your analysis has genuinely influenced commercial decisions. You'll ideally bring: Experience leading or mentoring analysts within a commercial or customer-focused environment. Strong commercial awareness with examples of delivering measurable business impact. Experience analysing customer, campaign, promotional or commercial performance. Excellent stakeholder management and influencing ...

Desk Lead/Junior Service Manager on behalf of a growing organisation operating within the Defence sector. As the business continues to expand its customer base, a newly created opportunity has arisen to act as the bridge between technical teams and end customers, ensuring the consistent delivery of high … next step into Service Management. The role offers genuine career progression and the opportunity to gain exposure across service delivery, continual service improvement, customer engagement and operational governance. The position is offered on a hybrid basis, with three days per week based near Andover. Your new roleAs ...

everyone. Boundary Managed Service Lead Location: Farnborough (onsite 5 days per week) Security Clearance: Due to the secure nature of the work and our customer requirement, candidate are required to hold DV clearance The Boundary Managed Service Lead oversees the design, implementation and ongoing management of boundary security … targets. Lead boundary security operations team, ensuring round-the-clock monitoring and threat detection. Manage boundary service P&L and resource allocation across multiple customer accounts. Establish and maintain boundary service quality standards and operational procedures. Boundary Architecture & Security Design and implement boundary security architectures including firewalls, intrusion detection ...

targets Lead boundary security operations team, ensuring round-the-clock monitoring and threat detection Manage boundary service P&L and resource allocation across multiple customer accounts Establish and maintain boundary service quality standards and operational procedures Boundary Architecture & Security Design and implement boundary security architectures including firewalls, intrusion detection … Lead boundary security incident detection, investigation and response Manage security alerts, anomaly investigation and threat escalation Coordinate incident response across boundary security team and customer security teams Conduct post-incident reviews and implement preventative measures Maintain security event logs and provide compliance reporting to MOD Technology & Service Development Evaluate ...

targets Lead boundary security operations team, ensuring round-the-clock monitoring and threat detection Manage boundary service P&L and resource allocation across multiple customer accounts Establish and maintain boundary service quality standards and operational procedures Boundary Architecture & Security Design and implement boundary security architectures including firewalls, intrusion detection … Lead boundary security incident detection, investigation and response Manage security alerts, anomaly investigation and threat escalation Coordinate incident response across boundary security team and customer security teams Conduct post-incident reviews and implement preventative measures Maintain security event logs and provide compliance reporting to MOD Technology & Service Development Evaluate ...

registrations with vendors where required. Ensure competitive positioning for large opportunities and projects. Track bid outcomes and pipeline to improve future deal success. Key Customer Engagement Build strong relationships with key reseller partners and system integrators. Support major opportunities alongside the sales team. Provide product guidance and commercial … support for large projects. Understand customer needs and feed market insight back to vendors. Sales Enablement Work closely with internal sales teams to drive awareness and adoption of the portfolio. Support the creation of product promotions and sales campaigns. Deliver product briefings and commercial updates to sales teams. ...

whilst maintaining the highest standards of security, compliance and service continuity. This role requires exceptional technical expertise combined with strong programme management discipline and customer leadership. Key Responsibilities Migration Programme Leadership Lead end-to-end planning, execution and management of complex operational services migrations across defence and aerospace environments … Develop comprehensive migration strategies, roadmaps and execution plans aligned with customer objectives and security requirements Manage migration timelines, budgets, resources and risks, ensuring on-time and on-budget delivery Establish and maintain governance structures, including steering committees, workstreams and escalation protocols Conduct thorough business impact assessments and define migration ...

value to our ecosystem, shaping a prosperous and trusted digital world, and helping our people realize their full potential. Responsibilities Drive enterprise demand, end-customer engagement, pipeline creation, and sales execution for the business across Exclusive Networks. Operate within a distributor-led go-to-market model and work ...

Working time:Full-time Additional Locations: United Kingdom - Hampshire - Farnborough Description and Requirements The Senior Pre-Sales Solution Architect, Hybrid Cloud & AI is a customer-facing technical expert responsible for designing, positioning, and supporting the company’s Hybrid Cloud and AI solutions across enterprise customer engagements. You will … partner closely with sales, delivery, and solution teams to translate customer needs into technically sound, business-aligned architectures that drive successful outcomes. Operating as part of the regional pre-sales organization, you play a critical part in deal shaping, solution design, and technical credibility - supporting complex opportunities from early ...

Design scalable, secure, and resilient Microsoft cloud environments. Provide technical governance throughout project lifecycles. Ensure solutions follow Microsoft best practices and security standards. Client Engagement Engage with senior stakeholders to understand business objectives. Conduct workshops, discovery sessions, and technical assessments. Translate business requirements into technical solutions. … Intune Microsoft Defender Microsoft Purview Power Platform Azure Virtual Desktop Hybrid Identity Cloud Migration Pre-Sales Support bids, proposals, and Statements of Work. Lead customer presentations and solution demonstrations. Estimate project effort and technical risks. Provide technical leadership during sales engagements. Delivery Leadership Lead complex enterprise transformation projects. Manage ...

align resources to achieve strategic objectives. Oversee project financials, including forecasting and revenue recognition. Act as the senior escalation point for project and customer-related matters. Identify opportunities to expand existing customer engagements. Mentor and support junior project managers, driving best practice across the PMO. Contribute ...

thrive in high-pressure, high-assurance environments where successful outcomes matter. These opportunities suit individuals who enjoy bringing clarity to complexity. Whether leading customer engagements or establishing entirely new delivery capabilities, you'll work alongside senior technical leaders, architects, partners and customers to ensure ambitious programmes are delivered successfully. … other highly regulated environments • Outstanding stakeholder management skills across customers, partners and senior executives • Strong commercial awareness with experience balancing delivery, risk and customer outcomes • A pragmatic, solutions-focused approach with the confidence to make decisions in challenging situations • Experience managing budgets, dependencies, governance and delivery milestones across multiple ...

Defining test strategies from system requirements and 3GPP specifications. Working closely with Software, FPGA, Systems and Algorithm Engineers to solve complex technical challenges. Supporting customer demonstrations and occasional international customer engagements. We're interested in engineers with experience in: RF or Wireless System Test Python test automation ...