20 of 20 Permanent Customer Experience Jobs in Hampshire

Transformation! New Forest District Council ?is embarking on an ambitious? Digital Transformation ?journey to support our? Future New Forest ?strategy. Our goal? To reshape how we serve our communityenhancing customer experience, safeguarding ourfinances, and embedding sustainability at the heart of everything we do. Were looking for a passionate and skilled? ICT Senior Analyst ?to join our? Applications Development … more efficient services by: Leading the support, development, and enhancement of key council applications. Providing expert technical advice and guidance across the organisation. Supporting digital transformation projects that improve customer experience and reduce manual processes. Collaborating with ICT teams to proactively improve systems and respond to technical issues. Designing and implementing secure, high-performing IT solutions. Troubleshooting complex … their IT needs. Keeping documentation up to date and staying ahead of industry trends. What Youll Bring Strong expertise in? Microsoft 365 ?(Teams, SharePoint, Power Platform, productivity tools). Experience supporting both? cloud-based and on-premise applications . Hands-on experience with? Power Platform ?development (Power BI, Power Automate, Power Apps). Proficiency in? SQL Server ?and More ❯

roadside assistance to home and motor insurance, and the latest driving technologies, we have it all. As we continue to expand, diversify, and modernise, joining us as an Enterprise Customer Architect means you'll play a crucial role in our success and be part of this exciting motoring journey. Our Chief Operating Office (COO) are the backbone of The … AA, providing both stability and structure to support growth and innovation. We are the drivers of change. This is the job Are you passionate about shaping exceptional customer experiences through technology? We're looking for an Enterprise Customer Architect to lead the design and assurance of our customer-facing platforms and help transform the way we engage … a strategic role at the heart of our transformation journey. You'll partner with senior leaders across the business, to define and deliver the architecture for technologies that power customer interactions, across telephony, digital channels, CRM, web, mobile, and omni-channel platforms. Your focus will be on optimising customer journeys, blending both direct and indirect customer experience More ❯

roadside assistance to home and motor insurance, and the latest driving technologies, we have it all. As we continue to expand, diversify, and modernise, joining us as an Enterprise Customer Architect means you'll play a crucial role in our success and be part of this exciting motoring journey. Our Chief Operating Office (COO) are the backbone of The … AA, providing both stability and structure to support growth and innovation. We are the drivers of change. #LI-Hybrid This is the job Are you passionate about shaping exceptional customer experiences through technology? We’re looking for an Enterprise Customer Architect to lead the design and assurance of our customer-facing platforms and help transform the way … a strategic role at the heart of our transformation journey. You’ll partner with senior leaders across the business, to define and deliver the architecture for technologies that power customer interactions, across telephony, digital channels, CRM, web, mobile, and omni-channel platforms. Your focus will be on optimising customer journeys, blending both direct and indirect customer experience More ❯

sales figures, and product lines Maintain positive relationships with internal and external customers Confident in talking to customers, receiving in-coming calls, and making outgoing calls Your Skills and Experience: Previous experience (2+ years) in a sales account management background Establish strong relationships with new clients by using your own initiative Ability to work to multiple deadlines/… timeframes Experience of sales by telephone Understand the customer's needs and deliver an excellent customer experience Strong verbal and written communication and negotiation skills Full driving licence essential Hours Monday Friday 0845am-1730pm Salary £28-35K depending on experience, £42K+ OTE realistic in first year uncapped) Annul pay review Private Healthcare Company Pension More ❯

are currently recruiting for an experienced Account Manager to join our expanding team. This is a fantastic opportunity for someone with a strong track record of developing long-term customer relationships, ideally in the EPOS or retail software industry. You will take ownership of a portfolio of existing customers, working to ensure they are realising the full value of … our solutions. From driving adoption of our latest features to cross-selling new modules and services youll play a key role in customer success, revenue growth, and long-term retention. The role will also focus on migrating clients to our integrated payments solution, ClearAccept, using a consultative and strategic approach to influence decision-making and adoption. What youll do … Build strong relationships with existing clients and maintain regular contact to ensure satisfaction and retention Identify and close cross-sell and upsell opportunities within your customer base to meet agreed sales targets Develop a deep understanding of Swan Retails solutions and guide customers to use our tools more effectively Provide consultative guidance to customers to align their technology roadmaps More ❯

their money every day. As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to WorkTM. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us … and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About the role Our New Business Sales team is the engine that drives new customer acquisition and engagement for Revolut Business across the globe. Account Executives are an elite group of salespeople with strengths that cover the duration of the sales cycle — from prospecting … to acquisition and activation. They own their market segments with a solution-oriented approach and use their know-how to grow our customer base at lightning speed We're looking for an Account Executive to provide an absolutely excellent experience for our customers. Someone who can effectively identify opportunities, conduct outreach, and drive deals through the funnel, owning More ❯

their money every day. As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to WorkTM. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us … and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About the role Our New Business Sales team is the engine that drives new customer acquisition and engagement for Revolut Business across the globe. Account Executives are an elite group of salespeople with strengths that cover the duration of the sales cycle — from prospecting … to acquisition and activation. They own their market segments with a solution-oriented approach and use their know-how to grow our customer base at lightning speed We're looking for an Account Executive to provide an absolutely excellent experience for our customers. Someone who can effectively identify opportunities, conduct outreach, and drive deals through the funnel, owning More ❯

their money every day. As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to WorkTM. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us … and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About the role Our New Business Sales team is the engine that drives new customer acquisition and engagement for Revolut Business across the globe. Account Executives are an elite group of salespeople with strengths that cover the duration of the sales cycle — from prospecting … to acquisition and activation. They own their market segments with a solution-oriented approach and use their know-how to grow our customer base at lightning speed We're looking for an Account Executive to provide an absolutely excellent experience for our customers. Someone who can effectively identify opportunities, conduct outreach, and drive deals through the funnel, owning More ❯

the labour market and becoming the worlds leading job platform. The job at a glance Join our team and youll be responsible for maintaining and optimising Gainsight, ensuring robust customer lifecycle management … and identifying risks and opportunities within the platform through new technology advancements.Working in theCommercial Enablementdepartment, you will combine Gainsight administration, analytics, process design, and operational excellence to support our CX leadership team and CSMs in delivering consistent, scalable, and insight-driven customer experiences.You will play a vital role as we reimagine the labour market to make it work for … any of our UK offices - London, Portsmouth, Manchester or Glasgow. Your responsibilities: Provide first and second line support for Gainsight, maintaining all aspects of platform administration Ensuring that our Customer Success Managershave the tools, processes, insights, and training needed to deliver an exceptional customer experience at scale Build automated customer programs (onboarding, training, renewals, etc.) Assist More ❯

excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine Network Participant interactions What you'll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership … products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about More ❯

insurance department of this organisation. This permanent position is based in Southampton and requires a detail-oriented individual with a strong analytical mindset and problem-solving skills. must have experience in SQL. Client Details This opportunity is with a reputable organisation within the financial services industry. The company operates as a medium-sized entity and is known for its … and suggest improvements. Support the preparation of detailed reports and presentations for senior management. Ensure compliance with industry regulations and standards within the insurance sector. Provide insights to improve customer experience and streamline processes in Southampton. Assist in the development of tools and frameworks to enhance operational decision-making. Profile A successful Data Analyst should have: A strong … analytical background with proven problem-solving skills. Experience in financial services, particularly within the insurance sector, is beneficial. Proficiency in data analysis tools and software. (SQL IS A MUST) An ability to communicate effectively with stakeholders at all levels. A detail-oriented approach and the ability to work independently. Knowledge of industry regulations and best practices. A commitment to More ❯

Solutions Architect £90,000 - £120,000 Central London, 5 days onsite a week ! Looking for candidates with experience of working within logistics, heavy industry or businesses with significant physical assets ! This logistics business, based in central London, has undertaken a significant change and transformation programme, the outcome of which is a new multi SAAS platform that will underpins the … the future-state architecture that enables the organisation to meet its strategic business goals. This role ensures that technology solutions directly support desired business outcomes - such as improved efficiency, customer experience, scalability, and innovation-while maintaining strong architectural integrity. The Solution Architect oversees the design of systems and applications across the enterprise and regularly reviews the application portfolio … technical teams and business stakeholders, ensuring architectural solutions are practical, understandable, and outcome-driven. To be considered for this contract you'll need to demonstrate the following: Multiple years experience in solution architecture, design , or technical leadership roles, with a track record of delivering business-focused technology solutions. Experience of working within logistics, heavy industry or businesses with More ❯

big part of our plans for the future. Softcat sales opportunities come with big earnings potential and a structured progression path. Plus, you don't need specific qualifications or experience to join us! We can help you reach your goals if you bring us the ambition to succeed. Success. The Softcat Way. Softcat is a billion-pound technology company … Manager. As a Sales Executive, you will be responsible for: Researching potential customers to shape and build new business Growing new business through effective communication methods including cold calling, customer meetings and email marketing Working towards your KPI's through developing market understanding, building relationships and networking Providing effective account management to support your customers technology strategy, implementation, and … future requirements Collaborating with your sales team, cross-functional teams, and external partners to help develop a rich customer experience We'd love you to have: Have a passion for sales and be keen to learn and develop your skill set Demonstrate a keen entrepreneurial flare and the desire to build your own client base from scratch Be More ❯

candidates. New Forest District Council ?is embarking on an ambitious? Digital Transformation ?journey to support our? Future New Forest ?strategy. Our goal? To reshape how we serve our communityenhancing customer experience, safeguarding ourfinances, and embedding sustainability at the heart of everything we do. Were looking for a passionate and ... JBLK1_UKTJ More ❯

team on a 24-month fixed-term contract. This is an exceptional opportunity to contribute to high-profile digital initiatives that will transform services, enhance operational efficiency, and improve customer experience. As a Technical Business Analyst, you will act as the critical link between business objectives and technical solutions. You will work closely with stakeholders across the organisation to … transformation and continuous improvement across the organisation Your work will directly influence strategic projects aimed at modernising services and embedding digital solutions that reduce waste, streamline processes, and enhance customer engagement. Essential Skills and Experience Proven experience as a Technical Business Analyst within an ICT environment Strong knowledge of business analysis techniques and the full change lifecycle … Excellent communication skills with the ability to engage technical and non-technical audiences Understanding of software development methodologies and digital platforms Experience with cloud technologies such as Azure and process improvement initiatives Industry-recognised qualification (BCS, PMI, Agile, Lean Six Sigma) or actively working towards one Desirable experience includes digital transformation projects, business intelligence tools, and business process More ❯

InfoSum is the world's leading data collaboration platform. The world's largest enterprise businesses use InfoSum to collaborate across data sources and deliver richer customer experiences that prioritise consumer privacy. Our vision is to unlock data's limitless potential, by enabling the world's data to be connected but never shared. Off the back of our Series B … microservices architecture, complex systems built platform, and help us deliver a new range of solutions and features stretching out across 2025 and beyond. We prioritise aptitude over knowledge, although experience in solving large and complex problems in application development is valued. We look for individuals who can work in smaller, focused teams but can tackle any challenge presented to … focus on delivering solutions to customers, a genuine passion for problem solving and coding, and who enjoy being challenged. An interest in Data Science is advantageous but not essential. Experience working in agile teams and CI/CD environments is beneficial. You will join a highly talented and motivated team delivering software services and products built on patented database More ❯

InfoSum is the world's leading data collaboration platform. The world's largest enterprise businesses use InfoSum to collaborate across data sources and deliver richer customer experiences that prioritise consumer privacy. Our vision is to unlock data's limitless potential, by enabling the world's data to be connected but never shared. Off the back of our Series B … platform and help us deliver a new range of solutions and features stretching out across 2025 and beyond. We prioritise aptitude not knowledge, although we would like to see experience of solving large and complex problems in an application development domain. We look for people that can add value to our teams in a multitude of ways and we … solutions to our customers, a genuine passion for problem solving, coding, and who enjoy being challenged. An interest in Data Science would be an advantage but is not essential. Experience with working in agile teams and CI/CD environments is beneficial. Requirements You will joining a highly talented and motivated team delivering software services and products built on More ❯

IT SUPPORT AND KNOWLEDGE BASE SPECIALIST FULLY REMOTE SALARY - COMPETITIVE Our client is an innovative IT company, focused on enhancing their software solutions and customer experience. Role Overview: They are seeking a motivated individual with a background in IT or accountancy to support their chat bot and knowledge base development. The role involves researching user feedback, improving software, and … or a related field (not essential) Familiarity with Java and other programming languages is a plus. Strong analytical and research skills. Excellent communication and problem-solving abilities. Preferred Skills: Experience with AI and chat bot technologies. Knowledge of software development life cycle. What We Offer: A dynamic and supportive work environment. Opportunities for professional growth and development. Competitive salary More ❯

is motivated by financial rewards. Possesses strong sales ability and a proactive approach. Stays ahead of market trends impacting Onecom and our client offerings. Passionate about providing an excellent experience with every interaction. Has brilliant IT skills and an interest in technology. Sees tasks through to the end, ensuring full ownership. Brings a creative approach and self-motivation to … s success. Meets tight deadlines and stays calm under pressure. Key responsibilities: Make calls to businesses to qualify their requirements and create tailored business solutions. Build and manage successful customer relationships. Listen to customer needs and present solutions. Negotiate on price, costs, delivery, and specifications with customers and managers. Achieve volume and profit targets. Maintain data integrity on … breakfast & fresh fruit, eye-care vouchers, financial wellbeing support Who we are: Onecom is an award-winning provider of Communication Technology, trusted by UK organisations to deliver Simply Brilliant Customer Experiences. Our values: We champion our values in everything we do: Innovation, Integrity, Ambition, Knowledge, Inspiration. ED&I: We are committed to equity, diversity, and inclusion, and we encourage More ❯

operating at scale, like leading businesses in telecoms, utilities, automotive, and insurance. With a multi-product offering and a strong focus on innovation, we are committed to delivering exceptional customer experiences while driving technology-led change. As a Solution Architect within our IT Architecture function, you will play a pivotal role in bridging business challenges with technology solutions. You … to reusable frameworks and reference architectures. Provide technical leadership throughout the solution lifecycle, from concept to delivery. Evaluate emerging technologies and recommend adoption strategies. What do I need? Proven experience in large-scale, multi-product organisations undergoing transformation, ideally in sectors like telecoms, utilities, automotive, or insurance. Broad technology expertise across on-premises and cloud platforms, including migrations, upgrades More ❯