20 of 20 Permanent Customer Experience Jobs in Hampshire

sales figures, and product lines Maintain positive relationships with internal and external customers Confident in talking to customers, receiving in-coming calls, and making outgoing calls Your Skills and Experience: Previous experience (2+ years) in a sales account management background Establish strong relationships with new clients by using your own initiative Ability to work to multiple deadlines/… timeframes Experience of sales by telephone Understand the customer's needs and deliver an excellent customer experience Strong verbal and written communication and negotiation skills Full driving licence essential Hours Monday Friday 0845am-1730pm Salary £28-35K depending on experience, £42K+ OTE realistic in first year uncapped) Annul pay review Private Healthcare Company Pension More ❯

happen with us. Position Overview We are seeking a dynamic Product Manager who champions the product vision. You will create and own the product strategy based on market analysis, customer segmentation and value creation. You will manage product delivery to market and manage product lifecycle. You will manage bottlenecks, resolve escalations, anticipate and make feature and resource trade-offs … balance the business needs against technical constraints, and maximize business benefit while building great customer experiences. The ideal candidate will bring experience in video and/or SaaS (Software-as-a-Service) product management, along with strong relationship skills. A solid understanding of customers' business and technology environments will be essential for success in this position. If you … colleagues to build the best overall product offering Coordinate with engineering teams for product and roadmap development Evangelize products towards presales, sales, and customers Assist sales in winning new customer accounts Required Skills and Experience Experience as a Product Manager or similar role within Pre-Sales, engineering or customer facing, preferably from a SaaS or video More ❯

happen with us. Position Overview We are seeking a dynamic Product Manager who champions the product vision. You will create and own the product strategy based on market analysis, customer segmentation and value creation. You will manage product delivery to market and manage product lifecycle. You will manage bottlenecks, resolve escalations, anticipate and make feature and resource trade-offs … balance the business needs against technical constraints, and maximize business benefit while building great customer experiences. The ideal candidate will bring experience in video and/or SaaS (Software-as-a-Service) product management, along with strong relationship skills. A solid understanding of customers' business and technology environments will be essential for success in this position. If you … colleagues to build the best overall product offering Coordinate with engineering teams for product and roadmap development Evangelize products towards presales, sales, and customers Assist sales in winning new customer accounts Required Skills and Experience Experience as a Product Manager or similar role within Pre-Sales, engineering or customer facing, preferably from a SaaS or video More ❯

Project Coordinator Location: Dummer, Basingstoke Salary: £30,000 - £32,000 SCG is a dynamic and fast paced telecommunications business with nearly 60 years experience with a reputation for excellent customer service and unrivalled career development. Each customer is at the heart of our business where we strive to design, deliver and support the very best solutions to … be provided to enable your success within the business. You will efficiently provision all products from the SCG services portfolio for both existing and new customers while delivering exceptional customer service to the client. Key Responsibilities: To ensure constant improvement of customer experience for our clients with maximum efficiency along with a continued drive to enhance your … ensure we provide a unified service from supplier to client. Raise or add all aspects of the project to our CRM which also includes the engine that bills the customer monthly for the services provided. Skills & Experience Positive can-do attitude Proven problem-solving attitude Excellent communication skills, both written and verbal High level of attention to detail More ❯

next stage of growth. You will inherit an established team of developers with the goal to organise, motivate, and elevate them - introducing discipline, delivery confidence, and clear outcomes. Ethical, customer-centric solutions are at the heart of this business, where customer experience and patient welfare is paramount. This will be reflected in your experience which should … include customer driven SaaS solutions in a fast scaling environment. Essential Criteria: 10+ years' senior technology leadership, with a track record of delivering at scale in regulated SaaS technology. Proven success in scaling software development teams in high demand, fast growing environments. Direct experience in Consumer Products - Direct to Customer (DTC) and/or B2C markets. A … career within software development, from hands-on proficiency to senior leadership. Experience leading and elevating existing teams, instilling discipline and delivery confidence. Deep understanding of modern development practices, delivery, prioritisation, and business alignment. Hands-on leadership style: you clear blockers and enable delivery, not just write strategy. Strong grasp of security, compliance, and governance in healthcare/regulated environments. More ❯

next stage of growth. You will inherit an established team of developers with the goal to organise, motivate, and elevate them - introducing discipline, delivery confidence, and clear outcomes. Ethical, customer-centric solutions are at the heart of this business, where customer experience and patient welfare is paramount. This will be reflected in your experience which should … include customer driven SaaS solutions in a fast scaling environment. Essential Criteria: 10+ years' senior technology leadership, with a track record of delivering at scale in regulated SaaS technology. Proven success in scaling software development teams in high demand, fast growing environments. Direct experience in Consumer Products - Direct to Customer (DTC) and/or B2C markets. A … career within software development, from hands-on proficiency to senior leadership. Experience leading and elevating existing teams, instilling discipline and delivery confidence. Deep understanding of modern development practices, delivery, prioritisation, and business alignment. Hands-on leadership style: you clear blockers and enable delivery, not just write strategy. Strong grasp of security, compliance, and governance in healthcare/regulated environments. More ❯

for a proactive and highly organised Sales Administrator to join a leading technology and manufacturing business. This is an exciting opportunity for someone who enjoys working in a collaborative, customer-focused environment and wants to play a key role in supporting an efficient and high-performing sales operation. As a Sales Administrator, youll work closely with Business Development Managers … and customers to ensure a seamless sales process and excellent service delivery. Youll manage order processing, maintain accurate customer information, and coordinate with internal teams to support on-time delivery and customer satisfaction. Key Responsibilities: Provide exceptional customer service and sales support to both customers and the Business Development team. Prepare and issue quotes while maintaining accurate … including operations, accounts, shipping, technical support and purchasing. Support distributors, resellers, OEMs and end users in the UK and overseas. Continuously identify ways to improve administrative processes and enhance customer experience. Undertake sales and technical training to build product knowledge and strengthen support capabilities. Share customer feedback and market insights to inform business development strategies. About You Youll More ❯

project, with a key focus people, process, technology adoption and optimising ways of working to enhance our client's journey and our employee experience. We are looking for an experience and dynamic individual to work with our teams to enhance our service delivery offering, working closely with other members of the Transformation team, particularly people change management, and technology … mitigation strategies. Monitor and manage risks throughout the programme lifecycle to ensure successful delivery and escalate as appropriate to the Portfolio Risk Lead. Demonstrate passion for continuously improving the customer experience by working with project teams to ensure effective adoption of projects, ensuring new processes and tools are understood and perform on-going assessment against success criteria. Maintain … comprehensive programme documentation, including reports, plans, and records. Provide regular updates to senior management and stakeholders. Skills, knowledge, expertise: 7+ years of/programme/project/change management experience in a large size company with a proven record of successful project delivery working cross-functionally with tech and non-tech teams. Proven experience of successfully managing large More ❯

Technology Project Manager The Company The Outform Group is an award-winning global innovation agency. We partner with some of the best-known brands and retailers worldwide to transform customer experience through insight, technology, and creativity. Our dream is to be revered as the agency shaping the Future of Retail, and in EMEA and we have ambitious plans … continuity. Conduct on-site visits for troubleshooting and maintenance. Manage hardware/software upkeep and lifecycle. Create and oversee Statements of Work (SOW) and maintenance agreements. Key Skills and Experience Strong project management and organizational skills from a retail design/retail technology background Experience with interactive technologies, CMS platforms and digital content workflows. Technical aptitude in fault … keen attention to detail. Ability to multitask and prioritize in a fast-paced, dynamic environment. Proactive, self-motivated, and solution-oriented approach Package Salary: TBC depending on background and experience Benefits: 5% company pension contribution, Private healthcare and Medicash plan, DIS insurance, 27 days holiday More ❯

You ll manage and optimise Amazon and Shopify websites, as well as other marketplaces, ensuring our digital storefronts are accurate, engaging, and conversion focused. This role blends technical execution, customer experience, and commercial accountability. You ll work closely with the Digital Marketing Manager, Content Executive, and external agencies, playing a pivotal part in revenue growth, campaign delivery, and … keywords, and catalogue hygiene to boost visibility and sales. Track performance and recommend improvements. Maintain product pages, landing pages, and creative assets on Shopify. Ensure a smooth, mobile-first customer journey through regular QA checks. Support UX and conversion improvements with the Digital Marketing Manager. Implement SEO best practice across all platforms. Monitor keyword performance and suggest enhancements. Support … ways to improve conversion. Support ecommerce expansion into new regions and marketplaces. Contribute to international brand projects. Monitor KPIs and provide actionable insights. Skills and Knowledge Have 2 years experience in ecommerce, with proven success on Amazon and Shopify. Possess strong technical expertise in listings, SEO, CMS/web management, and analytics. Have (or want to develop) skills in More ❯

You'll manage and optimise Amazon and Shopify websites, as well as other marketplaces, ensuring our digital storefronts are accurate, engaging, and conversion focused. This role blends technical execution, customer experience, and commercial accountability. You'll work closely with the Digital Marketing Manager, Content Executive, and external agencies, playing a pivotal part in revenue growth, campaign delivery, and … keywords, and catalogue hygiene to boost visibility and sales. Track performance and recommend improvements. Maintain product pages, landing pages, and creative assets on Shopify. Ensure a smooth, mobile-first customer journey through regular QA checks. Support UX and conversion improvements with the Digital Marketing Manager. Implement SEO best practice across all platforms. Monitor keyword performance and suggest enhancements. Support … ways to improve conversion. Support ecommerce expansion into new regions and marketplaces. Contribute to international brand projects. Monitor KPIs and provide actionable insights. Skills and Knowledge Have 2 years' experience in ecommerce, with proven success on Amazon and Shopify. Possess strong technical expertise in listings, SEO, CMS/web management, and analytics. Have (or want to develop) skills in More ❯

in the United Kingdom with eligibility for UK Security Clearance.• Bachelor's degree in Engineering, Business Administration, or related field (preferred).• Extensive years of sales or sales support experience in SAP solutions, with additional exposure to EAS and SaaS offerings.• Proven success in consultative selling, with hands-on experience in functional domains such as Logistics, Supply Chain … scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Learn more about how we deliver excellence for our customers and colleagues at . More ❯

big part of our plans for the future. Softcat sales opportunities come with big earnings potential and a structured progression path. Plus, you don't need specific qualifications or experience to join us! We can help you reach your goals if you bring us the ambition to succeed. Success. The Softcat Way. Softcat is a billion-pound technology company … Manager. As a Sales Executive, you will be responsible for: Researching potential customers to shape and build new business Growing new business through effective communication methods including cold calling, customer meetings and email marketing Working towards your KPI's through developing market understanding, building relationships and networking Providing effective account management to support your customers technology strategy, implementation, and … future requirements Collaborating with your sales team, cross-functional teams, and external partners to help develop a rich customer experience We'd love you to have: Have a passion for sales and be keen to learn and develop your skill set Demonstrate a keen entrepreneurial flare and the desire to build your own client base from scratch Be More ❯

issues when they are called into the support desk team. Answer telephone, web and email inquiries to faults and problems relating to the customers IT needs. Knowledge, SKILLS and Experience required To be considered for the role, you'll need: To have a broad understanding of Infrastructure, specifically covering: an understanding of systems management tools and platforms, remote access … WHAT'S IN IT FOR YOU? The chance to make a real impact on a business intent on changing the face of the retail sector (and thus the end customer experience). A flat and collaborative team structure fuelled by an exciting mix of people welcoming both experienced people from the industry with both feet on the ground More ❯

Data Engineering team, you'll work with Microsoft technologies to build high-quality enterprise-level solutions that enable data-driven decision making, and empower employees to deliver first-class customer experiences. A lot of their current project work is on-premise, so you'll be using the likes of SQL Server, the BI Stack (SSIS, SSAS, SSRS) and Power … going forward. They pride themselves on being a people-first business, with a focus on personal and professional growth whilst supporting a healthy work-life balance. Requirements: Hands-on experience with SQL, SSIS, SSRS and SSAS Experience developing reporting solutions in Power BI with use of DAX Strong understanding of Data Warehousing principles Experience working in Agile … environments Experience working in regulated environments, ideally financial services Knowledge of Azure data platform technologies would be desirable but not essential Benefits: Salary up to £60,000 depending on experience Discretionary bonus 25 days annual leave plus bank holidays Holiday purchase scheme Pension Private medical and dental insurance Health cash plan Critical illness insurance Health assessment Life assurance More ❯

to define requirements and translate them into actionable data solutions. Ensure data accuracy, integrity, and consistency across all reporting systems. Support data-driven initiatives that improve efficiency, performance, and customer experience. What we're looking for: Proficient in Microsoft Excel, Power BI, SQL, and other analytical tools. Strong analytical and problem-solving skills with high attention to detail. Ability … to work with large datasets, identify trends, and produce actionable insights. Strong time management and organisation skills. Experience in data analysis, preferably within financial service or B2B sectors. Curious, proactive, and ambitious, with a desire to grow and develop. Commitment to professional development and upskilling. Commitment to pursuing professional development; with support in achieving a CII Qualification. Salary & Benefits More ❯

to define requirements and translate them into actionable data solutions. Ensure data accuracy, integrity, and consistency across all reporting systems. Support data-driven initiatives that improve efficiency, performance, and customer experience. What we're looking for: Proficient in Microsoft Excel, Power BI, SQL, and other analytical tools. Strong analytical and problem-solving skills with high attention to detail. Ability … to work with large datasets, identify trends, and produce actionable insights. Strong time management and organisation skills. Experience in data analysis, preferably within financial service or B2B sectors. Curious, proactive, and ambitious, with a desire to grow and develop. Commitment to professional development and upskilling. Commitment to pursuing professional development; with support in achieving a CII Qualification. Salary & Benefits More ❯

Marketing Manager Salary dependent on skills and experience Office based 2 days per week Eastleigh SO50 must live within a commutable distance to Eastleigh Full time About us We are a leading EdTech SaaS company helping schools, trusts, and caterers streamline payments and parent communication. Our mission is simple: make it easy for children to enjoy school meals, trips … SaaS business, wed love to hear from you. Key Responsibilities but not limited to:- Strategy & Leadership Define marketing strategy aligned to business goals Act as the voice of the customer to shape product, pricing, and positioning Lead go-to-market across client segments Represent marketing performance, challenges, and trends to leadership Product Marketing Own product messaging across the customer … and pipeline acceleration Technology & AI Build an AI-enabled marketing tech stack for scale and efficiency Implement tools for automation, personalisation, and analytics Champion data-driven segmentation, attribution, and customer experiences Explore emerging AI capabilities to maintain a competitive edge Metrics & Reporting Report on KPIs weekly, monthly, and quarterly (e.g., MQLs, pipeline, CAC, ROI) Monitor and improve funnel conversion More ❯

an exciting opportunity to join a global technology organisation that delivers cutting-edge software solutions to clients across the retail and fuel sectors. Known for its commitment to innovation, customer service, and employee development, this company offers a collaborative and forward-thinking environment where your technical expertise and problem-solving skills will be highly valued. Your new role As … level support team, providing high-quality technical assistance for point-of-sale software solutions. You'll manage incoming cases, investigate issues, and guide users through resolution, ensuring a seamless customer experience. While your primary focus will be on application support, you'll also contribute to first-level activities and collaborate with global teams to drive service excellence. This hybrid … is essential, with occasional requirements for out-of-hours support, meetings, and training. What you'll need to succeed To thrive in this role, you'll bring: 2+ years' experience in a technical helpdesk or IT support role Strong customer service skills and a proactive mindset Working knowledge of Windows OS (Windows 7 onwards) Basic networking knowledge Experience More ❯

InfoSum is the world's leading data collaboration platform. The world's largest enterprise businesses use InfoSum to collaborate across data sources and deliver richer customer experiences that prioritise consumer privacy. Our vision is to unlock data's limitless potential, by enabling the world's data to be connected but never shared. Off the back of our Series B … microservices architecture, complex systems built platform, and help us deliver a new range of solutions and features stretching out across 2025 and beyond. We prioritise aptitude over knowledge, although experience in solving large and complex problems in application development is valued. We look for individuals who can work in smaller, focused teams but can tackle any challenge presented to … focus on delivering solutions to customers, a genuine passion for problem solving and coding, and who enjoy being challenged. An interest in Data Science is advantageous but not essential. Experience working in agile teams and CI/CD environments is beneficial. You will join a highly talented and motivated team delivering software services and products built on patented database More ❯