IT Operations, providing essential first-line assistance with software and hardware. You'll also assist with audio/video equipment and all collaboration tools, including Slack, Zoom, and Google Meet. In addition, you'll help troubleshoot basic system and application issues related to various SaaS platforms. You'll also … assist with the management of hardware and asset lifecycles, helping to maintain a well-organised inventory. This includes supporting the following: GoogleWorkspace Okta and Azure Gsuite and Office 365, Apple MacBooks, Dell laptops and Chromebooks What you'll bring Success in this role requires more than just technical skills. You'll need to be highly self … experience is smooth, professional, and efficient for all users, including C-suite executives Proven experience in a 1st/2nd line IT support role. Familiarity with GoogleWorkspace & Okta is a plus. Experience in fast-paced tech scale-ups or marketplace environments is desirable. Strong diagnostic and problem-solving skills. Service-oriented with excellent communication skills, comfortable More ❯
Portsmouth, Hampshire, United Kingdom Hybrid / WFH Options
Checkatrade
MacBooks, Dell laptops, thin clients, A/V setups, and collaboration tools such as Slack, Zoom, and MS Teams. Act as a subject matter expert on GoogleWorkspace and Okta , which are central to our IT environment. Troubleshoot technical issues, perform root cause analysis, and implement long-term fixes. Manage hardware and asset lifecycles, ensuring accurate inventory … needs. What You'll Bring Demonstrated experience as a Senior Service Desk Engineer , with proven success delivering both 1st and 2nd line support. Strong experience with GoogleWorkspace and Okta - essential to supporting our modern, cloud-based infrastructure. Background in fast-paced tech scale-ups or high-growth digital businesses. ITIL Foundation certification. Strong diagnostic and problem More ❯
/Customer Support Engineer/2nd Line Support/Field Support Engineer/Microsoft, Windows Server/SCCM/Active Directory/Office 365/Apple OS/Google Chrome OS/ITIL/ServiceNow Salary- £30,000- 32,000 per annum + benefits Car Allowance - £4,500 An Enhanced DBS will be required once the role is … Equipment. Basic wired and wireless networking and troubleshooting Image build and deploy tools – Microsoft and Apple devices Basic Operational knowledge of Microsoft 365 and/or GoogleWorkspace Technical knowledge and experience equivalent to CompTIA A+ or similar A working knowledge of ITIL methodology and use of IT service desk ticketing system e.g. ServiceNow would be an More ❯
Bordon, Hampshire, United Kingdom Hybrid / WFH Options
RM Education
Equipment. Basic wired and wireless networking and troubleshooting Image build and deploy tools - Microsoft and Apple devices Basic Operational knowledge of Microsoft 365 and/or GoogleWorkspace Technical knowledge and experience equivalent to CompTIAA+or similar. A working knowledge of ITIL methodology and use of IT service desk ticketing systeme.g.ServiceNow would be an advantage. What's in More ❯
Ideally experience working for a Tech, SaaS business Excellent communication skills Proven ability to build rapport and handle multiple client relationships simultaneously Familiarity with tools like GoogleWorkspace, HubSpot, Zendesk, Slack, Teams, or similar is beneficial A curious, tech-savvy attitude with a focus on delivering value to clients Responsibilities: Log client interactions and feedback in our More ❯
Are you looking for your first step into the world of tech and construction? We're looking for an enthusiastic and reliable Customer Support Associate to join our friendly Customer Experience team based in Basingstoke. This is a9 month temporary More ❯