1 of 1 Permanent IT Infrastructure Engineer Jobs in Hampshire

We are seeking a skilled and customer-focused 2nd Line Infrastructure Engineer to join our dynamic IT team. In this key role, you'll be responsible for supporting, maintaining, and enhancing our core IT infrastructure while providing exceptional 2nd line support to internal users. If you're looking for a hands-on position where no … two days are the same - and where infrastructure and desktop support go hand-in-hand - this could be your ideal next step. Key Responsibilities Infrastructure Support & Maintenance Manage and maintain servers, network devices, and storage systems. Support and monitor virtual environments (VMware/Hyper-V). Perform system updates, backups, and patch management to ensure security and reliability. … Assist with infrastructure scalability and capacity planning. 2nd Line Technical Support Deliver responsive 2nd line support for desktop, hardware, software, and network-related issues. Resolve escalated incidents and service requests, ensuring SLA compliance. Collaborate with 1st line teams, vendors, and 3rd parties for advanced troubleshooting. Networking & Security Troubleshoot LAN/WAN, VPNs, wireless networks, and network devices. Support network More ❯