First Line Desktop ITSupport Technician Job DetailsJob Title:First Line Desktop ITSupport TechnicianDepartment:ITSupport Campus:AltonSalary:Grade 3 Spine Point 11 - £24,299.61Contract Type:Permanent/Full TimeAbout the RoleHSDC is seeking a First Line ITSupport Technician to work within the ITSupport Team providing day … to-day ITsupport to staff and students at our Havant and South Downs campuses.Reporting to the Team Leader, and working under the supervision of existing IT Technicians, the post holder will be responsible for “owning” ITsupport requests from initiation through to their successful resolution.Responsibilities You will be responsible for: Provide exceptional desktop ITsupport combined with excellent customer service to staff and students To be responsible for the maintenance and support of all College owned IT systems, and provide operational support to the IT Services Team Leader, IT Technicians, and Senior IT Technicians Deployment and maintenance of all software and hardware products throughout the end More ❯
1st Line/2nd Line ITSupport Analyst 3 month contract £150 - £175/day Inside IR35 Based in Havant, Hampshire (Full time on site) ITSupport Analyst, is required for a leading organisation for a 3 month contract, paying from £150 - £175/day (inside IR35). Working withing the ITsupport and … IT infrastructure team, the ITSupport Analyst will be providing 1st line/2nd line ITsupport both deskside and via the IT service desk to users across the organisation. You’ll be supporting across Office 365 and some of the wider Microsoft 365 suite – Azure AD, SharePoint, Teams, Intune as well as Windows … Server. What's in it for you? Rate : £150 - £175/day IR35 Status : Insite IR35 Location : Based full time on site in Havant, Hampshire. Duration: 3 months Tech : Office 365, Windows Server, Microsoft 365 suite – Azure AD, SharePoint, Teams, Intune What you'll be doing: Providing 1st Line/2nd Line support to users Desktop supportMore ❯
We are working with a well-established Engineering and hire business seeking an ITSupport Technician to strengthen their in-house IT team. The ITSupport Technician will provide first and second line support, helping staff with everything from day-to-day IT queries to the deployment of new systems. The role covers … troubleshooting hardware and software, managing mobile devices, maintaining network connections, and supporting business-critical applications. Key Duties & Responsibilities: Provide helpdesk support across software, hardware, mobile devices, and cybersecurity Troubleshoot local and wide area networks, Wi-Fi access, and branch connections, escalating when needed Set up, install, and configure IT equipment including laptops, desktops, phones, and tablets Deploy and … maintain Microsoft 365 applications and Windows-based systems Ensure accurate records of IT assets, stock levels, and user assignments are kept up to date Support and document IT processes, procedures, and troubleshooting guides Assist with IT projects and new system rollouts Provide user training and ensure all work aligns with H&S and cybersecurity best practice More ❯
Eastleigh, Hampshire, South East, United Kingdom Hybrid / WFH Options
Meridian Business Support
ITSupport Technician Chandlers Ford ?? Up to £31,900 DOE | Hybrid (4 days office/1 day WFH) | Free parking | Bonus & great benefits Our client is looking for a proactive ITSupport Technician to join their growing team. This is a varied role where youll provide helpdesk support across hardware, software, and networks, while also … supporting IT projects and keeping systems running smoothly. ? First-line ITsupport across systems, devices & cybersecurity ? Manage and support mobile devices, upgrades & accessories ? Troubleshoot networks, Wi-Fi, routers & switches ? Deploy, configure & maintain IT equipment ? Liaise with external vendors and suppliers What were looking for: Previous ITsupport experience Strong knowledge of Microsoft Windows … to travel to sites) This role would suit someone confident, detail-oriented, and eager to make a real difference. ?? Interested? Apply today or contact Emma Brotherton at Meridian Business Support, Eastleigh for a confidential chat. Meridian Business Support is a recruitment specialist acting on behalf of our client as an employment business for this vacancy More ❯
We're looking for a motivated ITSupport Engineer to join a thriving company in a time of growth. You'll support the day-to-day IT operations and projects across the business. Additional Info: Familiarity across Azure and Cybersecurity is highly desirable. The role is hybrid working - 1 day per week work from home. Due … to the location - a driving license/car is essential Key responsibilities: Act as the 'Go-to' person for an ITSupport related needs within the business. Proficient within a Microsoft environment - AD, Exchange etc. Maintain and enhance security processes, supporting ISO 27001 compliance. Work on Azure and cloud-based projects. Manage hardware and software assets. SupportIT projects and contribute to system improvements. Requirements: Proven ITsupport experience in a similar role - including Hardware, Software & customer facing support. Familiarity with Microsoft Azure and cybersecurity best practice. Strong organisational and communication skills. Proactive, detail-oriented, and able to manage multiple priorities. Please apply direct to this advert or email your CV to (url More ❯
Southampton, Hampshire, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
ITSupport Engineer Southampton HQ 4 On, 4 Off Working Pattern - Hybrid working upon completion of Induction. We are looking for an experienced ITSupport Engineer who will help support internal systems around telephony, Microsoft 360, and predominantly Windows Desktops. The company deliver software services to a number of retailers with the top level expectations … from the service desk team to help keep faults and problems to a minimal level. Responsibilities Provide an IT help desk service for the company to obtain assistance with their IT issues. Be able to identify areas for improvement. Supporting Clients with IT Technical resolution. Supporting performance and other IT related issues when they are called … into the support desk team. Answer telephone, web and email inquiries to faults and problems relating to the customers IT needs. Preferred Skills Understanding of ITIL processes and the provision of ITsupport services Microsoft Virtual Desktop Understanding of SQL Databases Experience working with Bespoke software You Should Apply If :- You care deeply about applying technology More ❯
Junior ITSupport Technician - No Experience Needed Thinking about starting a fresh career in IT? We’re working with employers across the country who are looking to hire graduates from our ITSupport Programme to help meet growing demand. The best part? You don’t need any previous experience - full training is provided from start … re working full-time, part-time, or currently unemployed, this training package is completely flexible and can be done at your own pace. Here’s how the programme works - it’s split into three simple stages: Stage 1 - Online Learning You’ll begin by studying a series of respected and industry-recognised IT qualifications from CompTIA and Microsoft. … Training is delivered online through engaging video tutorials, interactive presentations, and quizzes - all accessible from the comfort of your home. You’ll also get assigned a dedicated tutor to support you every step of the way. Stage 2 - Hands-On Skills You’ll then move on to practical learning via our advanced LiveLabs platform. This is where you’ll More ❯
Fareham, Hampshire, South East, United Kingdom Hybrid / WFH Options
Richmond Square Consulting Limited
ITSupport Engineer Fareham, Hampshire ITSupport Engineer required by a fast growing and cutting-edge design & technology company based in Fareham, Hampshire. The Senior Infrastructure Engineer will work on exciting projects utilising cutting-edge design and tech, and provide 2nd and 3rd line support across Windows Server, Azure, O365, VMware and Linux OS/… Any scripting and/or DevOps experience as well as a desire to progress to an Infrastructure Engineer would be ideal, but not essential. Benefits Not only will the ITSupport Engineer join a rapidly growing cutting-edge design & technology company, but they will also benefit from: Starting salary of £40,000 - £50,000 per year 9am - 5pm … will be very much project dependant. However, typical responsibilities are very likely to include: Maintain, improve and secure my clients multi-classification, virtualised, collaboration and development environments. Work with IT infrastructure colleagues to improve my clients Secure by Design capabilities, both internally and across its projects. Provide support to my clients public cloud SaaS offerings (Office 365) as More ❯
ITSupport Analyst (1st/2nd Line) Fareham -£30,000 A leading healthcare organisationhave a requirement for an ITSupport Analyst to join their technicalsupport team to provide support across hardware, software and networks. The role will be responsible for dealing withtechnical issues and supporting the smooth operation of IT systems across the business … by providing remote and on-site support to colleagues. You will provide 1st and 2nd line supportand work withIT leadership to troubleshoot complex problems and help maintain a high standard of service delivery. The team play a key role in reducing downtime andenhancing user experience. It would suit an ITSupport Analyst with 12 months+ experience … providing 1st/2nd line support. It would suit someone with the following skills: Knowledge of Microsoft Azure Expertise with Microsoft 365, including user support for Outlook, Teams, OneDrive, SharePoint, and Excel An understanding of networkg (including Active Directory, DNS, DHCP etc.) Familiar with remote support tools More ❯
Fleet, Hampshire, England, United Kingdom Hybrid / WFH Options
Personnel Selection
in our field of the buy to let mortgage sector based in Fleet, Hampshire. We have been established for over 10 years and are now seeking to recruit an IT & Technical Support Analyst to join our IT team. The role would suit candidates with some previous IT work experience seeking the next step in their career … or a recent graduate in an IT related subject seeking the opportunity to build upon their qualifications. The purpose of the role is to support mortgage product development, system configuration, reporting, release management and IT operational tasks. The role would suit candidates looking to build hands-on experience in an organisation undertaking constant and frequent change. Working … flexibility to work from home 2 days a week, 11% non-contributory pension, 25 days annual holiday, health insurance, life assurance, income protection and more. Working directly in the IT team, a team of 22, you will be responsible for: -Data & product development • Assist in mortgage product development. • Contribute to letter development within mortgage systems. • Execute month-end reporting More ❯
Are you looking for a new exciting opportunity working as an ITSupport Engineer to be based near Aldershot? Main Duties of the Role Provide both remote and onsite support to a variety of local clients Keep clients up-to-date on any issues Resolve hardware and software faults Installing and configuring computer operating systems and applications … Manage client expectations and adhere to support SLA’s Your Skills and Experience 2+ years’ experience providing ITsupport Microsoft Desktops and Windows Server Active Directory Office 365 Basic networking knowledge Driving license and own vehicle essential Any certifications are a bonus More ❯
Eastleigh, Hampshire, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
and employee development, this company offers a collaborative and forward-thinking environment where your technical expertise and problem-solving skills will be highly valued. Your new role As an ITSupport analyst, you'll be a key part of the second-level support team, providing high-quality technical assistance for point-of-sale software solutions. You'll … manage incoming cases, investigate issues, and guide users through resolution, ensuring a seamless customer experience. While your primary focus will be on application support, you'll also contribute to first-level activities and collaborate with global teams to drive service excellence. This hybrid role is based in Southampton and operates on a rotating 4-on/4-off shift … pattern, covering Monday to Sunday between 06:00 and 23:00. Flexibility is essential, with occasional requirements for out-of-hours support, meetings, and training. What you'll need to succeed To thrive in this role, you'll bring: 2+ years' experience in a technical helpdesk or ITsupport role Strong customer service skills and a proactive More ❯
Our client seeks a 1st Line ITSupport Analyst with prior experience as the initial point of contact for all technical customer support, to help enhance growth within the Construction Sector and other targeted industries. You will be pivotal in the monitoring of incoming incidents via the ITSM system, phone, email, and live chat software. The mission … 5G FWA, LEO Sat, and 5G Private Cellular Networks, to name a few. About You As an ambitious and dynamic individual, you possess a proven record in 1st Line Support within a NOC environment. You have an ability to engage stakeholders at all levels and understand how the Service Desk function contributes to the overall customer experience. You have … a passion for all things IT and a dedication toward world-class customer service. Key Responsibilities Ticket Investigation: Ensure sufficient information has been provided to support the effective resolution of tickets. Achievement of SLA's: Respond within agreed service levels. Customer Communication: Provide appropriate customer updates, in line with customer expectations and ticket QA procedure. Ticket Processing: Where More ❯