ITSupportEngineer Location: Basingstoke Salary: £26,000 + 4% pension I'm working with a client in Basingstoke who is looking to add an ITSupportEngineer to their team. This role will suit someone who enjoys hands-on ITsupport, working directly with users, and keeping systems and equipment running … smoothly. The role will involve: Providing user support via the service desk, both remotely and in person Issuing, repairing, and tracking IT equipment for starters and leavers Maintaining and updating Active Directory and M365 Monitoring backups and escalating issues when needed Troubleshooting hardware and software problems (laptops, PCs, printers, scanners, switches, browsers) Liaising with third-party suppliers for … equipment repairs and support What they're looking for: Experience in ITsupport with strong troubleshooting skills Ability to communicate clearly with both technical and non-technical users Good knowledge of Active Directory, software deployment, and PC hardware Organised and proactive, with a calm approach under pressure A customer-focused mindset with a positive, can-do attitude More ❯
Southampton, Hampshire, South East, United Kingdom Hybrid / WFH Options
Spectrum It Recruitment Limited
ITSupportEngineer Southampton HQ 4 On, 4 Off Working Pattern - Hybrid working upon completion of Induction. We are looking for an experienced ITSupportEngineer who will help support internal systems around telephony, Microsoft 360, and predominantly Windows Desktops. The company deliver software services to a number of retailers with the top … level expectations from the service desk team to help keep faults and problems to a minimal level. Responsibilities Provide an IT help desk service for the company to obtain assistance with their IT issues. Be able to identify areas for improvement. Supporting Clients with IT Technical resolution. Supporting performance and other IT related issues when they … are called into the support desk team. Answer telephone, web and email inquiries to faults and problems relating to the customers IT needs. Preferred Skills Understanding of ITIL processes and the provision of ITsupport services Microsoft Virtual Desktop Understanding of SQL Databases Experience working with Bespoke software You Should Apply If :- You care deeply about More ❯
Southampton, Hampshire, South East, United Kingdom
Spectrum It Recruitment Limited
ITSupportEngineer Southampton HQ 4 On, 4 Off Working Pattern We are looking for an experienced ITSupportEngineer who will help support internal systems around telephony, Microsoft 360, and predominantly Windows Desktops. The company deliver software services to a number of retailers with the top level expectations from the service desk … team to help keep faults and problems to a minimal level. Responsibilities Provide an IT help desk service for the company to obtain assistance with their IT issues. Be able to identify areas for improvement. Supporting performance and other IT related issues when they are called into the support desk team. Answer telephone, web and email … inquiries to faults and problems relating to the customers IT needs. Knowledge, SKILLS and Experience required To be considered for the role, you'll need: To have a broad understanding of Infrastructure, specifically covering: an understanding of systems management tools and platforms, remote access solutions, operational reporting tools and log management systems. An understanding of corporate systems including: email More ❯
ITSupport & Security Engineer Portsmouth HQ Salary £35,000 - £40,000 Role Overview We are seeking an enthusiastic and motivated ITSupport and Security Engineer to join our team. This role is ideal for someone early in their IT career who has a strong interest in Microsoft technologies and is eager to develop … their skills within a supportive environment. The successful candidate will play a key role in maintaining and securing the IT infrastructure, supporting users, and contributing to the development of the digital strategy of the company. Key Responsibilities Provide ITsupport to internal users across the organisation. Monitor and manage security tools including Microsoft Defender. Assist in the … administration of Microsoft Azure and Power Platform services. Support onboarding and offboarding processes including device setup and user access. Maintain documentation of IT systems, procedures, and security protocols. Collaborate with other departments to understand IT needs and deliver effective solutions. Stay informed about emerging technologies and contribute ideas for innovation. Ensure compliance with data protection regulations and More ❯
Hampshire, South East, United Kingdom Hybrid / WFH Options
Spectrum It Recruitment Limited
We're looking for a motivated ITSupportEngineer to join a thriving company in a time of growth. You'll support the day-to-day IT operations and projects across the business. Additional Info: Familiarity across Azure and Cybersecurity is highly desirable. The role is hybrid working - 1 day per week work from home. … Due to the location - a driving license/car is essential Key responsibilities: Act as the 'Go-to' person for an ITSupport related needs within the business. Proficient within a Microsoft environment - AD, Exchange etc. Maintain and enhance security processes, supporting ISO 27001 compliance. Work on Azure and cloud-based projects. Manage hardware and software assets. SupportIT projects and contribute to system improvements. Requirements: Proven ITsupport experience in a similar role - including Hardware, Software & customer facing support. Familiarity with Microsoft Azure and cybersecurity best practice. Strong organisational and communication skills. Proactive, detail-oriented, and able to manage multiple priorities. Please apply direct to this advert or email your CV to Spectrum More ❯
I have a fantastic new opportunity for a talented ITSupportEngineer to join an award-winning technology company who develop market leading security solutions for the financial services sector. A great company culture, innovative solutions and a highly talented team have aided in this company being the first-choice solutions vendor to some of the UK … s most prestigious financial technology projects. It's a great place to work where you will learn, develop and feel constantly challenged professionally.This role will involve troubleshooting problem areas (in person, by telephone, messaging, or email) in a timely and accurate fashion, where possible presenting a first-time fix to minimise client downtime. The post holder will also be … SLA's* Ensure triage of tickets is performed to a high standard so that tickets are prioritised correctly, and trends can be successfully identified* Ensure tickets assigned to the ITSupport team are prioritised, with actions to resolve or fulfil tickets scheduled promptly and our customers are kept regularly updated in line with team KPI's.* Perform 1st More ❯
Employer description: Birak IT is here to help start ups and small businesses in Hampshire. We’re not focused on global domination. We are focused on bringing the best IT systems at small business budgets and we have IT systems that are reliable. Responsibilities: Be involved in the day to day running and management of the IT helpdesk Provision and maintain managed services Create and resolve ITsupport tickets for customers Resolve 2nd and 3rd line ITsupport requests Resolve 2nd and 3rd line server related issues Maintain a high level of customer satisfaction Perform maintenance tasks for servers and workstations remotely Manage projects relating to experience Provide ITsupportMore ❯
Are you looking for a new exciting opportunity working as an ITSupportEngineer to be based near Aldershot? Main Duties of the Role Provide both remote and onsite support to a variety of local clients Keep clients up-to-date on any issues Resolve hardware and software faults Installing and configuring computer operating systems and … applications Manage client expectations and adhere to support SLA’s Your Skills and Experience 2+ years’ experience providing ITsupport Microsoft Desktops and Windows Server Active Directory Office 365 Basic networking knowledge Driving license and own vehicle essential Any certifications are a bonus More ❯
We're looking for a motivated ITSupportEngineer to join a thriving company in a time of growth. You'll support the day-to-day IT operations and projects across the business. Additional Info: Familiarity across Azure and Cybersecurity is highly desirable. The role is hybrid working - 1 day per week work from home More ❯
We're looking for a motivated ITSupportEngineer to join a thriving company in a time of growth. You'll support the day-to-day IT operations and projects across the business. Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of More ❯
IT Helpdesk Engineer Waterlooville Permanent, Full Time £26,208 Position Overview I am looking for a proactive and skilled Triage Engineer/IT Helpdesk to join a busy helpdesk team based in Waterlooville. In this role, you will act as the initial point of contact for all customer queries. Your responsibilities will include responding to incoming … first-line fixes where possible, escalating issues appropriately, and tracking daily tasks to ensure they are completed within agreed service levels. Key Duties Serve as the first line of support for all incoming incidents and service requests. Carry out initial investigation and troubleshooting of software issues and system errors. Assess and prioritise incidents based on severity and business impact. … a stronger internal knowledge base. Monitor performance logs and system alerts to identify and flag potential issues before they escalate. Escalate critical incidents promptly to management and relevant stakeholders. Support post-incident reviews by helping to identify root causes and suggest preventative actions. Skills & Experience Required Strong customer focus and commitment to delivering a high-quality service. Confident, self More ❯