1 to 25 of 40 Permanent ITIL Jobs in Hampshire

team, you’ll help maintain a stable and secure IT environment, contributing to the continual improvement of systems and services in line with ITIL best practices. Your Responsibilities Will Include: Providing responsive 1st line support and resolving IT issues efficiently in line with SLAs. Installing, configuring, and maintaining laptops, desktops ...

bonus if you had: Experience in multi-site or engineering-focused organisations. Familiarity with containerization (Docker, Kubernetes). Relevant certifications such as ITIL, MCSE, CCNA/CCNP, AWS or Azure Solutions Architect . Bachelors degree in Computer Science , Information Technology , or equivalent experience required. Industry certifications preferred. Why Join ...

major incidents. Solid understanding of IT support environments, ideally with previous hands-on troubleshooting or IT operations experience. Experience and knowledge of using ITIL best practice. Excellent communication and stakeholder management skills, manage escalations professionally, and present confidently. Strong analytical and reporting ability. Ability to learn new technologies quickly. Organised ...

leadership skills who has: Experience of managing sizeable application support contracts Experience working with teams across the SDLC - Development, Test, etc. Worked within ITIL based framework, with experience of: Environments Management Change Management Release Management Experience of managing and monitoring services against agreed SLAs/KPIs Experience in reporting ...

services, ensuring availability and performance Perform transaction tracing to diagnose application, network, or connectivity issues Manage incident and problem resolution through to closure, following ITIL processes Lead and coordinate technical troubleshooting calls with internal teams and third party suppliers Work within ServiceNow (SNOW) to log, update, and manage incidents, problems ...

services, ensuring availability and performance Perform transaction tracing to diagnose application, network, or connectivity issues Manage incident and problem resolution through to closure, following ITIL processes Lead and coordinate technical troubleshooting calls with internal teams and third party suppliers Work within ServiceNow (SNOW) to log, update, and manage incidents, problems ...

deliver ongoing service improvements. Key Requirements Experience managing capacity and performance in IT environments Hands-on experience with AWS and Azure Strong knowledge of ITIL v3/v4 (certification required) Experience with monitoring/observability tools (e.g. Zabbix, Grafana, Kibana, OpenSearch) Knowledge of Windows and Linux server environments Scripting skills ...

support environments Good working knowledge of Microsoft 365 administration and troubleshooting Strong customer service and communication skills Experience using IT ticketing systems Exposure to ITIL or structured IT service management frameworks - desirable Calm and structured when handling incidents or customer queries Strong at prioritisation and managing multiple tickets effectively Customer ...

delivery partners, and cross-functional teams Experience working in regulated, security-focused, or large enterprise environments Desirable Experience Familiarity with Agile and/or ITIL delivery frameworks Exposure to Zero Trust or identity‐centric security models Knowledge of Azure and hybrid identity environments Background in regulated sectors such as Public ...

Full UK driving license Excellent communication skills with a calm, professional approach Ability to follow structured processes and maintain accurate records Desirable: Familiarity with ITIL or other IT service management frameworks Experience working in structured or standards-driven environments What's on Offer Hybrid working (3 days office/ ...

deadlines and agreed SLA targets. o Ability to take ownership of an issue or task and see it through to completion. Set yourself apart: ITIL qualification desirable. Full clean driving license is preferable. Palo Alto experience Checkpoint experience Firewall Orchestration ...

Threat intelligence analysis and reporting experience Strong stakeholder and vendor management skills Desirable CISSP, CISM or equivalent certification Experience with AWS or Azure security ITIL Foundation or equivalent £800.00/day Talent International UK and it's subsidiaries, Digital Gurus, Infinite Talent and Rethink act as an employment agency ...

excellence across the programme. What you will need Degree in Information Technology, or related field (or equivalent experience); PRINCE2/MSP/DSDM/ITIL advantageous Proven experience leading large-scale, multi-year programmes within regulated or infrastructure sectors (utilities, energy, telecoms, transport, etc). Understanding of industry standard Cyber ...

drive delivery excellence across the programme. What you will need Degree in Information Technology, or related field (or equivalent experience); PRINCE2/DSDM/ITIL advantageous Proven experience leading large-scale, multi-year programmes within regulated or infrastructure sectors (utilities, energy, telecoms, transport, etc.). Understanding of Operational Technologies ...

Windows registry, file system permissions, drivers, and related components. Work on assigned tasks and incidents as part of a managed service environment. Apply ITIL best practices in day‐to‐day operations and processes. Desirable Skills & Experience Experience with Nexthink or similar End User Experience analytics tools. Strong experience with PowerShell ...

networking concepts Strong communication skills and a calm, structured approach to troubleshooting Ability to follow processes and work within defined SLAs Desirable Exposure to ITIL or structured service environments Experience working in multi-site environments The Right Fit Reliable and consistent in delivery Customer-focused with a professional approach Comfortable ...

Experience in cloud security operations Background in MSSP or consulting environments Familiarity with frameworks such as NIST, ISO27001, or ITIL Key Competencies Strong technical depth with the ability to simplify complex concepts Excellent analytical and problem-solving skills under pressure Confident communicator with strong stakeholder engagement skills Collaborative leadership style ...

lifecycle. Promote excellent customer service, acting as a point of escalation for complex queries or complaints. Skills and Experience: Experience and knowledge of utilising ITIL best practice. Excellent communication skills, with the ability to engage effectively with stakeholders at all levels. Ability to prioritise workload, balancing multiple demands while maintaining ...

professional and disciplined approach at all times when working within client Data Centre’s Uphold adherence to ISO 9001, ISO 27001, ISO 20000 & ITIL standards and best practices Manage and process Access, Remote hands and delivery tickets for co-location clients and internal works Show competency with local policies ...

professional and disciplined approach at all times when working within client Data Centre’s Uphold adherence to ISO 9001, ISO 27001, ISO 20000 & ITIL standards and best practices Manage and process Access, Remote hands and delivery tickets for co-location clients and internal works Show competency with local policies ...

professional and disciplined approach at all times when working within client Data Centre’s Uphold adherence to ISO 9001, ISO 27001, ISO 20000 & ITIL standards and best practices Manage and process Access, Remote hands and delivery tickets for co-location clients and internal works Show competency with local policies ...

Qualifications Essential Degree level qualification or equivalent in IT or related field. Specialist IT qualification covering database and software engineering (e.g., Microsoft certification) . ITIL Foundation Certificate. Evidence of continuing professional development. Desirable Certified Scrum Product Owner (CSPO) or equivalent. ISEB Testing Certification. PRINCE2 Foundation/Practitioner. Registration or membership ...

best practices and a strong customer service focus. Log, manage, and resolve incidents and service requests accurately within the ITSM system, taking ownership through ITIL processes to ensure SLA, quality, and performance targets are met. Support IT operations, including user onboarding/offboarding, device setup, access management, asset tracking …/Wi Fi), mobile device management, and security tools such as anti virus solutions. An understanding of IT Service Management principles is important, with ITIL Foundation certification (or a willingness to complete it) required. A degree or equivalent in an IT related subject is desirable but not essential. ...

place. Transition project deliverable into live service. Skills and Experience To succeed in this role, you'll need to hold a Prince2 Practitioner, ITIL, PMP or equivalent qualification and have an understanding or experience in some of the technologies being deployed, i.e. Desktop Refresh projects, Server Replacements, Network Infrastructure ...

Will Need: To succeed in this role, you'll need to hold a recognised Programme or Project Management qualification such as PRINCE2 Practitioner, ITIL, PMP, or an equivalent qualification. Strong leadership and stakeholder management skills. Excellent communication and interpersonal skills. Good problem-solving and decision-making abilities. Attention to detail ...