10 of 10 Permanent ITSM Jobs in Hampshire

Senior ITSM Engineer Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants. Must have an Active DV Clearance 4 Day weeks are available Senior ITSM Engineer Opportunity An opportunity exists for an experienced Senior ITSM Engineer to join … specialist ITSM Tooling team delivering enterprise service management solutions within secure Defence environments. The Senior ITSM Engineer will support the development, implementation and optimisation of ITSM tooling across multiple programmes and customer environments. The Senior ITSM Engineer will work as part of an Agile delivery team producing build documentation, configuration ...

Senior ITSM Engineer Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks. Must have an Active DV Clearance 4 Day weeks are available Senior ITSM Engineer Opportunity An opportunity exists for an experienced Senior ITSM Engineer to join a specialist … ITSM Tooling team delivering enterprise service management solutions within secure Defence environments. The Senior ITSM Engineer will support the development, implementation and optimisation of ITSM tooling across multiple programmes and customer environments. The Senior ITSM Engineer will work as part of an Agile delivery team producing build documentation, configuration standards ...

service quality initiatives, enhancing operational efficiency, and maintaining awareness of evolving technologies and best practice. Skills and Experience: Experience in Service Delivery or IT Service Management (three years preferred), with proven leadership experience, a strong track record managing incidents, problems, and major incidents, and consistently meeting SLAs/KPIs. Solid ...

knowledge of Microsoft 365 administration and troubleshooting Strong customer service and communication skills Experience using IT ticketing systems Exposure to ITIL or structured IT service management frameworks - desirable Calm and structured when handling incidents or customer queries Strong at prioritisation and managing multiple tickets effectively Customer-focused with a professional ...

ITSM Engineer Onsite in Basingstoke Up to £60,000 per annum dependent on experience + benefits package Active DV clearance is required for this role We're looking for an ITSM Tooling Engineer to support major digital transformation programmes. Working within an Agile team and reporting to the Senior ITSM … Tooling Architect, you'll play a key role in designing, building, and configuring enterprise-scale ITSM solutions across complex environments. This is an opportunity to work on high-impact, large-scale systems that demand security, resilience, and innovation. Key Responsibilities Design, install, configure, and customise ITSM tooling solutions Produce high ...

Storage Solutions (e.g. Dell Avamar & Data Domain) Public Key Technologies (e.g. Microsoft, Thales) Cloud Infrastructure Storage VMware cloud technologies Your transferable skills and experience: ITSM Tooling & Processes Server Administration (e.g. Microsoft Windows Server) Event Management Tooling Use of, not Administration VMware vCenter - Use of, not Administration Please note: Its still ...

/IEC 20000-1 aligned environment (using it to improve service, not just for compliance) • Experience in cyber security • Solid understanding of IT service management principles (incident, problem, change, request) • Experience owning SLAs, service reporting, and improvement initiatives • Confident communicator with the ability to manage escalations professionally and empathetically • Structured ...

role within an MSP or IT services environment Strong people leadership skills with a focus on team development and wellbeing Solid understanding of IT service management (incident, problem, change, request) Experience improving service performance, SLAs, and customer outcomes Confidence in handling escalations with professionalism and empathy Ability to balance operational ...

testing, and new features. Providing expert guidance and coaching on system capabilities, limitations, and system best practices. Skills and Experience: Strong working knowledge of ITSM/PSA platforms (Halo would be an advantage). Experience configuring workflows, automations, forms, dashboards, and service catalogue structures. Strong analytical thinking, problem solving skills ...

Senior ITSM Engineer Must have an Active DV Clearance 4 Day weeks are available Senior ITSM Engineer Opportunity An opportunity exists for an experienced Senior ITSM Engineer to join a specialist ITSM Tooling team delivering enterprise service management solutions within secure Defence environments. The Senior ITSM Engineer will support … development, implementation xehkeey and optimisation of ITSM tooling Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application. Please click on the apply button to read the full job description ...