3 of 3 Permanent Remedy Jobs in Hampshire

best practices Contribute to continuous improvement and delivery excellence Key Skills & Experience Strong experience with ITSM/Service Desk tools, such as: ServiceNow, BMC Remedy/Helix CA Service Desk Manager Cherwell, Freshworks, or ManageEngine Proven background in ITSM/ITIL frameworks (ITIL v4 certification desirable) Experience delivering secure ...

areas of improvement Planning, creating & coordinating data/information to implement the technical solution(s) Troubleshooting – organising measures in connection with technical issues to remedy system errors and properly document agreed resolution Collaborate with Solution Architects and other key technical stakeholders for decisions on implementation of complex technical solutions ...

areas of improvement Planning, creating & coordinating data/information to implement the technical solution(s) Troubleshooting - organising measures in connection with technical issues to remedy system errors and properly document the agreed resolution Collaborate with Solution Architects and other key technical stakeholders for decisions on implementation of complex technical ...