4 of 4 Permanent Remedy Jobs in Hampshire

challenging situations professionally. A commitment to continuous learning, personal development, and improving ways of working. Experience with Service Incident Management, telecommunications technologies, Fixed Line Remedy systems, or ITIL 4 certification would be advantageous. This position requires the ability & willingness to undergo and obtain a Secure Vetting (SC) clearance. Worried ...

Required UK Sole National with active DV Clearance Extensive installation, configuration and customisation experience across ITSM tooling such as CA Service Desk Manager, BMC Remedy, BMC Helix, ServiceNow, Cherwell, Freshworks or ManageEngine Extensive experience working within ITSM, ITOM, ITIL or eTOM processes Experience implementing highly secure, highly resilient, large ...

Looking For 4–7 years’ project management experience in IT, SaaS, or telecoms Hands‐on experience with ITSM tools such as BMC Helix, Remedy, or equivalent Proven stakeholder management skills across local and global teams Track record of delivering projects end-to-end Working knowledge of Jira, MS Project ...

working in a structured ITSM environment Experience operating key ITIL processes (Incident, Problem, Change, Release and Deployment, Asset and Configuration Management) Working knowledge of Remedy ITSM tool Experience using other ITSM tools (eg JIRA, Confluence) Data analysis and dashboard/report creation Strong communication and documentation skills Desirable ITIL … strong operational discipline Person Specification (Essential & Desirable Criteria) Essential Criteria ITIL v3 Foundation certified Experience supporting or delivering ITIL v3 processes Working experience with Remedy and other ITSM tools Strong understanding of service operations principles Ability to interpret SLAs/OLAs, analyse data and produce reporting packs. Excellent verbal ...