Tier 3 SOC Engineer (London)
West End, Hampshire, UK
SF Recruitment
I am currently working with a national MSP who are seeking a Tier 3 SOC Engineer to work within their SOC team, supporting their customers networks using the companies toolsets and processes. Please read the following job description thoroughly to ensure you are the right fit for this role before applying. You will be providing technical … Responsibilities - Remotely support and identify issues affecting customer systems and services, then perform top-tier diagnosis with a view to resolution or further escalation. - Provide an escalation route within SOC for Tier 1, Tier 2 and Tier 3 support functions - Resolution of full range of technical support issues. - Provide proactive monitoring and management of services to all customers. - Ensure More ❯
Employment Type: Full-time
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