4 of 4 Permanent Service Design Jobs in Hampshire

Service Architect Overview - Service Architect We are seeking an experienced Service Architect to join a dynamic team delivering innovative IT services. As a Service Architect , you will play a key role in designing and transitioning services into live operations, ensuring stability, efficiency, and value for customers. Responsibilities - Service Architect Lead the design of services … for projects of varying complexity and value. Develop end-to-end service designs aligned to customer needs. Define SLAs, KPIs, pricing models, and underpinning contracts. Carry out impact assessments and design future operating models. Produce service documentation and operational support requirements. Identify and manage service-related risks, exclusions, and constraints. Specify early life support requirements and … ensure smooth transitions. Contribute to process and tooling design and integration. Provide oversight and guidance to staff implementing service artefacts. Influence solution design to maximise service stability and efficiency. Skills and Experience - Service Architect Strong knowledge of service management concepts and supply chains. Proven experience in operating model design for major IT systems. More ❯

of their product. This is a unique opportunity to break new ground in AI-powered experiences, combining the best of retail and conversational design. If you're passionate about design, curious about AI, and willing to experiment to create truly innovative solutions, this role is for you. You'll work closely with the Product Manager and engineering team, ensuring … design decisions are practical, user-focused, and aligned with the business goals. As the product expands into new verticals and shopping experiences, your work will be key to adapting and innovating UI/UX, providing clear pathways for growth into senior design roles. The Person: Proven UX/UI experience, with a strong eye for visual design Experience with Figma Ideally have experience working in a start-up or scale-up environment Experience with conversational AI, chatbots, or service design (Desirable) Exposure to the automotive or e-commerce sectors (Desirable) Basic understanding of front-end development constraints (Desirabke) Important Notice: Both Leo Technology and the companies we partner with are incredibly passionate about building More ❯

We are looking for people with the talent and experience who can help shape better outcomes for our customers. We are using our expertise in digital transformation to review service design, modernise courses and deploy cutting edge technology to enhance courses including synthetic training (simulator) systems and data analytics. This programme is a shared endeavour working alongside the … easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio. More ❯

looking for a strategic, credible leader with: Extensive experience in digital innovation, AI, data, and automation , ideally in complex or highly regulated environments. A strong understanding of agile methodologies , service design, and emerging technology trends. The ability to drive change at scale , aligning technology with organisational goals to deliver value and transformation. Exceptional communication and influencing skills , with More ❯