4 of 4 Permanent Service Desk Engineer Jobs in Hampshire

2nd Line Engineer (Service Desk Support) £32,000 GBP Bonus Onsite WORKING Location: Guildford, South East - United Kingdom Type: Permanent Role: 2nd Line Support Engineer (Service Desk Support) Work Type & Location: Fareham - On-site, 5 days a week Role Type: Permanent Start Date: ASAP Must hold active SC or be eligible* We're looking … for a 2nd Line Support Engineer to join a growing technical support team in Fareham . This is a fully on-site role, ideal for someone with a good understanding of IT support who's looking to build a career in infrastructure, desktop, and service desk support within a structured and well-supported environment. You'll be … work. This is a great opportunity to grow your technical skills with access to Udemy courses , hands-on experience, and clear internal progression pathways. As a 2nd Line Support Engineer, you will: Provide support to users, log and resolve service desk calls in line with SLAs. Deploy and maintain desktop images and software using SCCM. Perform basic More ❯

We are recruiting for two 2nd Line IT Service Desk Engineers to join our knowledgeable team, headed up by an experienced Team Leader. As one of our Engineers, you will support a wide range of customers via the telephone, live chat and emails. You will be utilising your excellent and prompt customer support skills, representing Tailor Made Technologies … strategic goals, our in-house teams tailor our services to suit every client’s unique requirements and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of our 2nd Line IT Service Desk Engineer: To provide excellent customer care and support through efficient and organised ticket management. Providing first response fixes to customers via the phone, live chat or email. Providing resolution to incidents, requests, and appropriately escalating all others. Ticket triage – assessing ticket priorities and escalating when required. Liaising with third parties and customers with regards to incident More ❯

We are recruiting for two 2nd Line IT Service Desk Engineers to join our knowledgeable team, headed up by an experienced Team Leader. As one of our Engineers, you will support a wide range of customers via the telephone, live chat and emails. You will be utilising your excellent and prompt customer support skills, representing Tailor Made Technologies … strategic goals, our in-house teams tailor our services to suit every client's unique requirements and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of our 2nd Line IT Service Desk Engineer: To provide excellent customer care and support through efficient and organised ticket management. Providing first response fixes to customers via the phone, live chat or email. Providing resolution to incidents, requests, and appropriately escalating all others. Ticket triage - assessing ticket priorities and escalating when required. Liaising with third parties and customers with regards to incident More ❯

in the future, and putting technology at the heart of its growth? At Checkatrade, we're transforming how homeowners find trusted trades, and we're looking for a Senior Service Desk Engineer to play a key role in delivering seamless IT support across our expanding business. Based in our Portsmouth office , this is a hybrid role with … team, supporting our drive to elevate internal capability. Travel to the London office when required to support on-site needs. What You'll Bring Demonstrated experience as a Senior Service Desk Engineer , with proven success delivering both 1st and 2nd line support. Strong experience with Google Workspace and Okta - essential to supporting our modern, cloud-based infrastructure. … skills; confident supporting users at all levels. Experience supporting digital transformation projects and rapid adoption of new tools and technologies. A proactive, resourceful mindset with a passion for great service and continuous improvement. Why Join Us? Be part of a business that's investing in advanced tools, platforms, and technologies. Work alongside passionate teams across product, engineering, and operations. More ❯