7 of 7 Permanent Support Analyst Jobs in Hampshire

Support Analyst, Service Desk, 1st line, Entry-level COR7380 An excellent, award winning company seeks a Support Analyst/Service Desk Analyst – with some existing commercial IT experience - for a varied role within a dynamic SME environment. The Role In a varied and highly-visible role, the Support Analyst/Service Desk Analyst will be given the necessary training and support to provide support services to approximately 850 users across multiple sites in the UK, covering 1st line desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft environment based-around core technology including Windows 10, Office 365 and Active … Directory. The Support Analyst/Service Desk Analyst will be based in the office up to 5 days week, but with the possibility of a day a week working from home. The Company The Support Analyst/Service Desk Analyst will be joining a well-established Managed Service Provider with ambition and a clear More ❯

1st Line/2nd Line IT Support Analyst 3 month contract £150 - £175/day Inside IR35 Based in Havant, Hampshire (Full time on site) IT Support Analyst, is required for a leading organisation for a 3 month contract, paying from £150 - £175/day (inside IR35). Working withing the IT support and IT … infrastructure team, the IT Support Analyst will be providing 1st line/2nd line IT support both deskside and via the IT service desk to users across the organisation. You’ll be supporting across Office 365 and some of the wider Microsoft 365 suite – Azure AD, SharePoint, Teams, Intune as well as Windows Server. What's in … Havant, Hampshire. Duration: 3 months Tech : Office 365, Windows Server, Microsoft 365 suite – Azure AD, SharePoint, Teams, Intune What you'll be doing: Providing 1st Line/2nd Line support to users Desktop support, Service Desk support Hardware support, software support What you'll need: Strong 1st Line/2nd Line Support experience Strong More ❯

Support Analyst Hybrid Overall Role Objectives Reporting to the Support Lead you will be a key member of our support team, this role will be extremely varied and demanding where you will need to hit the ground running and be able to multi-task in a fast-paced environment. You will be assisting technical and non … and the business units. Communicate well on your tasks/progress and understand the wider contest in which you work. Flexible - We operate a rota for Out-of-Hours support, supporting critical issues affecting our sites so you will need to be open to flexible working hour. Tasks/Responsibilities Operational Day-to-day management of new and existing … from ticket being logged through to resolution Liaising with internal IT teams for escalation of issues Liaising with third party suppliers for resolution of issues Providing Out of Hours Support when assigned on a rota basis Project work as and when required People Communicate in a civil and effective manner. Act in a responsible and professional manner at all More ❯

Support Analyst Hybrid Overall Role Objectives Reporting to the Support Lead you will be a key member of our support team, this role will be extremely varied and demanding where you will need to hit the ground running and be able to multi-task in a fast-paced environment. You will be assisting technical and non … and the business units. Communicate well on your tasks/progress and understand the wider contest in which you work. Flexible - We operate a rota for Out-of-Hours support, supporting critical issues affecting our sites so you will need to be open to flexible working hour. Tasks/Responsibilities Operational Day-to-day management of new and existing … from ticket being logged through to resolution Liaising with internal IT teams for escalation of issues Liaising with third party suppliers for resolution of issues Providing Out of Hours Support when assigned on a rota basis Project work as and when required People Communicate in a civil and effective manner. Act in a responsible and professional manner at all More ❯

team committed to excellence, collaboration, and driving real impact. Explore our opportunities and become part of a company that values diversity, integrity, and growth. Role Overview As a Customer Support Analyst II , you will work as an integral member of the PDI POS Solutions Support team, delivering world-class customer service to our customers. Customer Support Analysts are our first line of customer support, providing high-touch customer service and sustained technical support. This role is a second level application support position, however there may also be expectation to answer the phones and complete first level activities, the focus is on case and issue management, user instruction, investigating problems and resolving issues. All … logging system, right through to resolution. We strive to offer a consistently high-quality and efficient response to users, while maintaining adherence with customer and internal reporting requirements. The Analyst will be expected to participate in activities related to continuous improvement of standard PDI systems and processes across the organization. PDI seeks to recruit and develop outstanding professionals that More ❯

is headquartered in Sweden. It has major operations all over the world and is part of the domestic defence capability of several nations. The Role: As an Integrated Logistics Support Analyst you'll contribute to the design and development of the ILS aspects of programmes and projects, for example procuring reliable, maintainable, sustainable, and affordable systems. You could … are always delivering and maintaining an operational advantage for our customers. Typical tasks within the Team delivering Supportability Engineering work packages are: Assist in the production of the Integrated Support Plan (ISP) for future systems, including Spares Optimisation, Obsolescence and Maintenance plans, Life Cycle Cost (LCC), Level of Repair Analysis (LORA) and Mean Time Before Failure (MTBF) calculations, for … ILS reports, and reviewing deliverables. Building a relationship of trust for the systems in use within the customer community. Supporting other various roles within the ILS Team (including RAMT Analyst role) as and when required. Qualifications and Skills: Essential: Experience of working in at least one of the following fields: ILS, System Engineering, Engineering Supportability, or Technical Operations Management. More ❯

employee development, this company offers a collaborative and forward-thinking environment where your technical expertise and problem-solving skills will be highly valued. Your new role As an IT Support analyst, you'll be a key part of the second-level support team, providing high-quality technical assistance for point-of-sale software solutions. You'll manage … incoming cases, investigate issues, and guide users through resolution, ensuring a seamless customer experience. While your primary focus will be on application support, you'll also contribute to first-level activities and collaborate with global teams to drive service excellence. This hybrid role is based in Southampton and operates on a rotating 4-on/4-off shift pattern … covering Monday to Sunday between 06:00 and 23:00. Flexibility is essential, with occasional requirements for out-of-hours support, meetings, and training. What you'll need to succeed To thrive in this role, you'll bring: 2+ years' experience in a technical helpdesk or IT support role Strong customer service skills and a proactive mindset Working More ❯