1 to 25 of 40 Permanent Support Engineer Jobs in Hampshire

Support Analyst, Support Engineer, 2nd line, Office 365, Active Directory, Hybrid, COR7256 We’re looking for a 2nd line Support Analyst to join a pioneering organisation, working on a hybrid basis. This is a great opportunity for an experienced 2nd Line Engineer looking for a fresh challenge, or a 1st/2nd Line Engineer looking to take the next step in their career. The Support Engineer Role The Support Engineer, will join a busy service desk, supporting over 1500 users across the UK! Working within a Microsoft environment, the Support Engineer will provide 2nd line technical support to over 50 sites, troubleshooting desktop, server and network … issues. This is a varied position and would suit a dynamic 2nd line Support Engineer, who enjoys getting stuck in! The Company This industry giant are a true force to be reckoned with, delivering exceptional enterprise-level technical support and services to key suppliers within the manufacturing industry. With passion and innovation at the core, they empower More ❯

Kickstart your IT career with a growing MSP! Join Labyrinth Technology as an IT Support Engineer and gain hands-on experience, mentorship, and access to funded certifications in a supportive environment. IT Support Engineer Fleet, Hampshire Full Time, Permanent (6-month probation) £28,000 per annum Monday–Friday between 08:30–18:00 (shift pattern) Please … over 20 years of success in London, they have recently opened their new office in Fleet, Hampshire. They are on the lookout for a 1st/2nd Line IT Support Engineer to join our small, friendly team in Fleet . You'll report directly to their CTO/COO and play a key part in their fast-paced … helpdesk, delivering outstanding remote and occasional on-site support to clients across the UK. You'll be exposed to a wide range of technologies and have the opportunity to learn from senior IT leaders, making this a fantastic role for a motivated early-career IT professional. Key Responsibilities: Provide professional and approachable support via phone and email Log More ❯

IT Support Engineer IT Support Engineer/ICT Support/ICT Technician/Customer Support Engineer/2nd Line Support/Field Support Engineer/Microsoft, Windows Server/SCCM/Active Directory/Office 365/Apple OS/Google Chrome OS/ITIL/ServiceNow Salary … playing a pivotal role in supporting schools, teachers and students which contributes to the improvement and success of educational outcomes worldwide. There is a requirement for an experienced IT Support Engineer to be part of a wider onsite services IT team. The role will provide the opportunity for future progression and personal development for self-motivated employees looking … in IT. Key Responsibilities: To be the customer face of the client, ensuring customers receive great service. To assist the service desk with the delivery of the IT managed support service. Provide school-based users with technical assistance and report service issues in accordance with the service desk policies. Able to diagnose and troubleshoot issues, asking customers relevant questions More ❯

IT Support Engineer Field Based Location: Segensworth PO15 5TH Salary: £26-32K + company car + benefits, Depending on Experience Hours: The standard working hours are Monday to Friday, 8:00am to 5:00pm with the added benefit of being able to work from the company Office (PO15 5TH) when not at customer sites. Minimum age is … strong with a strategy to build for the long-term offering outstanding service to their customers and long-term job security for their staff. The role of the IT Support Engineer: The role of IT support engineer will involve working as part of a team providing on-site and remote support to schools across the … South. The ideal candidate for the IT Support Engineer role will have at least 3 years' experience in Windows Server & Desktop focussed IT support. You must be a minimum of 21 years old due to restrictions on the company fleet insurance policy, be in good health with a full driving licence, who has expertise and experience in the More ❯

2nd Line Engineer (Service Desk Support) £32,000 GBP Bonus Onsite WORKING Location: Guildford, South East - United Kingdom Type: Permanent Role: 2nd Line Support Engineer (Service Desk Support) Work Type & Location: Fareham - On-site, 5 days a week Role Type: Permanent Start Date: ASAP Must hold active SC or be eligible* We're looking for … a 2nd Line Support Engineer to join a growing technical support team in Fareham . This is a fully on-site role, ideal for someone with a good understanding of IT support who's looking to build a career in infrastructure, desktop, and service desk support within a structured and well-supported environment. You'll … be providing support to end users in a live, customer-facing training environment, working on ticketed support issues, imaging, installations, user management and occasional project work. This is a great opportunity to grow your technical skills with access to Udemy courses , hands-on experience, and clear internal progression pathways. As a 2nd Line Support Engineer, you More ❯

2nd Line Support Engineer £30000 GBP Bonus Onsite WORKING Location: Fareham, Portsmouth, South East - United Kingdom Type: Permanent 2nd Line Support Engineer Location: Fareham (On-Site, Monday to Friday) Salary: £30,000 Security Clearance: SC required The Opportunity: A fantastic opportunity has arisen for an enthusiastic and motivated 2nd Line Support Engineer to join … a growing IT support team based on-site in Fareham, providing service desk and infrastructure support for a major defence education facility. Key Responsibilities of a 2nd Line Support Engineer: Respond to and resolve Service Desk tickets in line with SLAs and internal procedures Provide support for Windows 10, Windows Server 2016/2019, and … core Microsoft technologies Support and troubleshoot issues relating to Active Directory, Group Policy, and SCCM Work with Hyper-V and/or VMware to support virtualised infrastructure Assist in deploying, imaging, and maintaining end-user devices and software Contribute to documentation, process improvements, and project-based technical work Uphold security protocols and follow relevant policies related to access More ❯

3rd Line Support Engineer (Azure, 365) Southampton £40,000 - £50,000 3rd Line Support Engineer (Azure, 365, Networking, Cyber) - £40,000 - £50,000 - hybrid (1 day wfh) Do you want to be an exceptional 3rd line support engineer that gets heavily involved with final escalations in a dynamic, growing team? Do you want an … with a business that values collaboration, offers flexibility, and invests in your professional development? You'll be working with a superb, fast growing Managed Service Provider working alongside their support team as a point of escalation for the 1st & 2nd line engineers. There is a direct roadmap from a career progression point of view & they're a fantastic business … Entra ID, Networking, Cyber Resolving Incidents : Resolved technical problems passed on from 2nd line. Keep Systems Running Smoothly : Do regular updates, fix network problems, and apply patches. Help Users : Support staff with any problems using their hardware, software, or internet. Work with the Team : Support the wider 3rd line support team and help with bigger technical problems More ❯

Technical Support Engineer Up to £35,000 Southampton MC Technical Recruitment is currently looking to recruit a Technical Support Engineer/Product Specialist Engineer to provide customer service support for Electrical Energy & Measurement & Control products. As a Product Technical Support Engineer/Applications Engineer, you will be responsible for: • Become a … Client/Customer facing product specialist • Provide pre & post sale technical support for Energy & Control electronic products • Discussion of product in the Intelligent systems & CHP/Heat Engineering sector • Find appropriate communication solutions for products. • Provide technical information to ensure customer has correct product. • Visit corporate UK based customers to expand knowledge & business understanding. To be considered for this More ❯

Technical Support Engineer Up to £35,000 Southampton MC Technical Recruitment is currently looking to recruit a Technical Support Engineer/Product Specialist Engineer to provide customer service support for Electrical Energy & Measurement & Control products. As a Product Technical Support Engineer/Applications Engineer, you will be responsible for: • Become a … Client/Customer facing product specialist • Provide pre & post sale technical support for Energy & Control electronic products • Discussion of product in the Intelligent systems & CHP/Heat Engineering sector • Find appropriate communication solutions for products. • Provide technical information to ensure customer has correct product. • Visit corporate UK based customers to expand knowledge & business understanding. To be considered for this More ❯

Application Support Engineer - Southampton - £35-40k. The Opportunity: This is a great opportunity for an Application Support Engineer to join a leading Southampton based organisation in a truly varied role. The team is well established and provide support to the wider business on all applications and business systems. You'll work on projects, deliver … 2nd/3rd line support, test new feature and enable the business to continue to operate effectively. The Role: The team sits within the IT Department and acts as the primary interface between both internal & external customers, the development team and external software vendors. The role is provide analysis, support, testing and project support on a range … Key to the role is the ability to really work closely with customers, solve problems and have an analytical background. Ideally you'll have worked as either an Application Support Engineer or Business Systems Analyst and be used to working in an environment where software products interlink/operate through EDI or APIs. You'll have a technology More ❯

2nd Line Support Engineer £28,000 - 32,000 GBP Onsite WORKING Location: Fareham, Portsmouth, South East - United Kingdom Type: Permanent 2nd Line Support Engineer Location: Fareham (Full-time on-site) Salary: Circa £30,000 + Up to 5% Bonus + Training & Career Progression A fantastic opportunity has arisen for an aspiring IT professional to join a … of the UK's key national defence training establishments. This role is based at a large naval training site and would suit someone with a solid understanding of IT support who is keen to progress their career through hands-on experience and structured development. This is a customer-facing, office-based position with excellent opportunities to grow into more … senior technical or project-focused roles - the vacancy has become available due to internal promotion. The Role: As a 2nd Line Engineer, the successful candidate will provide technical support to users and systems across a secure site, responding to service desk tickets, deploying software, resolving incidents, and contributing to ongoing project work. Full training is provided, making this More ❯

2nd/3rd line Support Engineer (MSP Experience Required) Permanent IT Support BBBH80 Conor May-Payne Apply now Job Title: 2nd/3rd line Support Engineer (MSP Experience Required) Location: Reading The Role A leading Managed Service Provider is seeking a talented 3rd line support engineerto join their dynamic team. Specializing in IT support … pool table and football table Company laptop This role also offers career development opportunities, with a focus on supporting employees to achieve their professional goals. Key Responsibilities Provide technical support via phone, email, or in person. Troubleshoot and resolve issues with operating systems, software applications, and hardware (including desktops, laptops, servers, routers, printers, and firewalls). Log and manage … see if it aligns with our current job openings. If your skills are a perfect match, a recruiter will be in touch to discuss the opportunity further. Helpdesk Technical Support Engineer - MSP Experience Required View job Omagh, County Tyrone Permanent View job Service Desk Team Lead Permanent View job Service Desk Team Lead Permanent View job 1st Line More ❯

Support Engineer (Fulltime) - Salary - £41,892.00 to £48,874.00 (dependent on experience) - Hybrid working Join Our Dynamic API and Data Distribution Team! Are you passionate about technology, problem-solving, and making a real impact for customers? At OS, we're at the forefront of delivering cutting-edge geospatial data through powerful APIs and we're on the lookout … for talented Support Engineers to join our collaborative, forward-thinking team. Together, we support and maintain all customer-facing APIs, ensuring our users have seamless access to the rich data products OS is known for. What We Do We transform OS data into accessible, high-performance solutions delivered through a variety of digital channels. Our team is the … make a difference and grow your career in a team that values curiosity, collaboration, and customer focus we'd love to hear from you! About the role As a Support Engineer at OS, you'll be at the heart of a collaborative and innovative environment. You'll work closely with software engineers, stakeholders, and fellow team members every More ❯

the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. Designated Support Engineer - Southampton (hybrid) So, what's the role all about? The Senior Technical Support Engineer will be dedicated to a high-priority customer, providing expert guidance … and support to their end users on the efficient and effective use of their Workforce Management (WFM) software solution. This role is crucial in helping the customer achieve their business objectives. Additionally, the Senior Technical Support Engineer will collaborate with various teams at NiCE to ensure the overall health and performance of the cloud-based WFM solution. … How will you make an impact? Work with various NiCE departments (Support and R&D) and the customer for end-to-end resolution of issues Maintain high customer satisfaction throughout the entire problem resolution process, through frequent customer updates Conduct thorough and detailed troubleshooting to provide quality support to the client, and minimize escalations Participate in knowledge transfer More ❯

IT Support Engineer Southampton HQ 4 On, 4 Off Working Pattern We are looking for an experienced IT Support Engineer who will help support internal systems around telephony, Microsoft 360, and predominantly Windows Desktops. The company deliver software services to a number of retailers with the top level expectations from the service desk team to … the company to obtain assistance with their IT issues. Be able to identify areas for improvement. Supporting performance and other IT related issues when they are called into the support desk team. Answer telephone, web and email inquiries to faults and problems relating to the customers IT needs. Knowledge, SKILLS and Experience required To be considered for the role … telephony systems and their network implications. To be proactive and pragmatic and extremely detail orientated. preferred SKILLS BUT NOT ESSENTIAL Understanding of ITIL processes and the provision of IT support services Microsoft Virtual Desktop Understanding of SQL Databases YOU SHOULD APPLY IF: You care deeply about applying technology and processes to deliver smarter solutions. You are a reliable and More ❯

Third Line Shared Service Support Engineer (SD-WAN) Basingstoke Are you proactive, determined Third Line support engineer with proven hands-on skills? Can you adapt to new challenges and work flexibly across multiple accounts within a large support team? Do you want to shape your world and change the way the world works? Do you … high levels of customer satisfaction? This is your world and your opportunity to shape it for the better. Your role We are looking for a 3rd Line Shared Service Support Network Engineer (SD-WAN) to work collaboratively across our accounts within the SD-WAN shared service. Your role will involve direct technical support for services in the … SD-WAN team as part of the 3rd Line Team and assist in the day-to-day operations and duties of the SD-WAN Service. The engineer will also work with the current support personnel to understand the products and their use across the shared service and to develop and enhance their diagnostic skills/capability. • Your role More ❯

Senior Apps Support Engineer - SQL, Azure, C#, APIs On-site | Hedge End, Hampshire Full-time | Permanent Are you ready to join a global tech leader driving transformation in public safety and digital justice? This is your opportunity to join a company with an international presence, a fast-growing client base, and an innovative platform already disrupting the UK … and US criminal justice systems. We're looking for a Senior Advanced Support Engineer to play a critical role in a Tier 4 support team, working closely with R&D and product teams to solve high-impact technical issues and enhance the stability and performance of a cloud-based platform. What You'll Be Doing Providing advanced … Tier 4) support for complex technical issues escalated by Tier 2 and 3 teams Troubleshooting production and test system issues via logs, traces, telemetry, and SQL analysis Scripting solutions and automating tasks using PowerShell and similar tools Simulating customer issues in local/test environments for detailed root cause analysis Collaborating with the Cloud Ops and R&D teams More ❯

Senior Application Support Engineer - SQL, Azure, C#, APIs Fully On-site | Hedge End, Hampshire Full-time | Permanent Are you ready to join a global tech leader driving transformation in public safety and digital justice? This is your opportunity to join a company with an international presence, a fast-growing client base, and an innovative platform already disrupting the … UK and US criminal justice systems. We're looking for a Senior Advanced Support Engineer to play a critical role in a Tier 4 support team, working closely with R&D and product teams to solve high-impact technical issues and enhance the stability and performance of a cloud-based platform. What You'll Be Doing Providing … advanced (Tier 4) support for complex technical issues escalated by Tier 2 and 3 teams Troubleshooting production and test system issues via logs, traces, telemetry, and SQL analysis Scripting solutions and automating tasks using PowerShell and similar tools Simulating customer issues in local/test environments for detailed root cause analysis Collaborating with the Cloud Ops and R&D More ❯

Role : 1st Line Support Engineer Location : Portsmouth (Onsite) Salary : £25,000 - £28,000 MSP Environment | Clear Path to 2nd Line | Fast-Paced, High-Performing Tech Team Were partnered with a specialist Cloud & Infrastructure Consultancy based in Portsmouth, known for delivering enterprise-grade solutions across the UK. Theyre now looking for a driven and capable 1st Line Support Engineer to join their growing team. This is an onsite role working within a fast-paced Managed Service Provider (MSP) environment. Youll be the first line of support for a wide range of technical issues, gaining vital exposure to enterprise tools, client systems, and senior engineers. If youve already built a solid foundation in IT support … 1.5+ years MSP experience, this is the perfect platform to progress quickly into 2nd Line and beyond. Required Skills: Minimum 1.5 years experience in an MSP or fast-paced support environment Confident supporting Windows 10/11, Active Directory, Microsoft 365 Familiar with ticketing systems, remote support tools & basic networking Hunger to learn, improve, and take the next More ❯

Senior Technical Support Engineer - Linux, Windows, SQL, AWS Hybrid | 2 days per week in the Southampton Office Full-time | Permanent Are you ready to join a global tech leader driving transformation in public safety and digital justice? This is your opportunity to join a company with an international presence, a fast-growing client base, and an innovative platform … already disrupting the UK and US criminal justice systems.We're looking for a Senior Technical Support Engineer to play a critical role with a high priority customer, providing expert guidance and support to their end users on the efficient and effective use of their software solution. What We're Looking For Linux operating System: Experience using terminal More ❯

Senior Advanced Support Engineer(Office Based) United Kingdom - Southampton At NICE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that … and US justice systems by facilitating digital evidence management and sharing in a cloud service. So, what's the role all about? We are looking for a Senior Advanced Support Engineer to work with an innovative product launching in an area new to cloud services. The primary focus will be providing expert insight and analysis of complex support and integration issues, escalated by our regional T2/3 support teams. This role will be required to deliver scripts, tooling, documentation, knowledge articles and guidance to the regional teams to reduce the ongoing effort required to support our products. How will you make an impact? Develop subject matter expertise in our core technologies and services. Use More ❯

Our client, a leading technology company, is currently seeking an experienced IT Support Engineer to join their growing team in Fareham. The role involves supporting multiple companies with their IT requirements and may include regular visits to clients in the local area, including Portsmouth and Southampton. Key Responsibilities: Providing comprehensive IT support to various clients Troubleshooting and … components Utilising knowledge of cloud services, including Office 365, One Drive, and SharePoint Online Maintaining strong documentation and communication with clients Adhering to SLAs and ensuring timely closure of support tickets Building and maintaining excellent customer relationships Job Requirements: Experience in IT Support Proficiency in troubleshooting IT issues and using initiative Knowledge of Microsoft Office Suites Experience with … cloud services such as Office 365 and One Drive/SharePoint Online Ability to administer and install Microsoft Windows operating systems Good understanding of desktop and server support Knowledge of PC hardware and components Understanding of hosted environments (Web, Virtual Server, Dedicated) Strong documentation and communication skills Enthusiasm for learning and skill improvement Experience in managing customer relationships and More ❯

Job Title: DV Cleared 4th Line Exchange Support Engineer Location: Basingstoke - Occasional travel to London Rate: Up to £600pd via an approved umbrella company Contract Duration: six month initial contract with possible extension Are you reliable and keen to learn, can you work well in a team? Do you want to make an impact and change the way … the world works? Do you want to collaborate and achieve together with committed people to help support are secure system and user community. This is your world and your opportunity to transform it for the better. Your role We are looking for a 4th Line Exchange Support Engineer to work with our 3rd Line team and Engineering More ❯

re aiming to revolutionise access to healthcare in the UK by offering innovative health and wellbeing solutions that are affordable, accessible, and effective. From preventive care to comprehensive medical support, we aim to empower individuals to take charge of their health, inspiring them to make the most of their wellbeing. Added to that we're the first health insurer … in the UK to be awarded B-Corp status in recognition of our significant achievements in sustainability, in addition to our ambitious environmental and social responsibility goals. As Application Support Engineer , y ou'll be responsible for maintaining and supporting Simplyhealth's software applications, ensuring optimal performance, troubleshooting issues, providing second line technical support, and liaising with … this role is an excellent opportunity to grow your career in the IT field. Key responsibilities Operational Readiness: Validate applications or changes for live deployment, ensuring full handover and support readiness. System Monitoring: Monitor application health, performance, and stability, proactively resolving issues to meet SLAs. Issue Resolution: Respond to user enquiries and tickets, diagnose technical problems, and collaborate with More ❯

re aiming to revolutionise access to healthcare in the UK by offering innovative health and wellbeing solutions that are affordable, accessible, and effective. From preventive care to comprehensive medical support, we aim to empower individuals to take charge of their health, inspiring them to make the most of their wellbeing. Added to that we're the first health insurer … in the UK to be awarded B-Corp status in recognition of our significant achievements in sustainability, in addition to our ambitious environmental and social responsibility goals. As Application Support Engineer , y ou'll be responsible for maintaining and supporting Simplyhealth's software applications, ensuring optimal performance, troubleshooting issues, providing second line technical support, and liaising with … this role is an excellent opportunity to grow your career in the IT field. Key responsibilities Operational Readiness: Validate applications or changes for live deployment, ensuring full handover and support readiness. System Monitoring: Monitor application health, performance, and stability, proactively resolving issues to meet SLAs. Issue Resolution: Respond to user enquiries and tickets, diagnose technical problems, and collaborate with More ❯