1 to 25 of 29 Permanent Support Engineer Jobs in Hampshire

Support Analyst, Support Engineer, 2nd line, Office 365, Active Directory, Hybrid, COR7256 We’re looking for a 2nd line Support Analyst to join a pioneering organisation, working on a hybrid basis. This is a great opportunity for an experienced 2nd Line Engineer looking for a fresh challenge, or a 1st/2nd Line Engineer looking to take the next step in their career. The Support Engineer Role The Support Engineer, will join a busy service desk, supporting over 1500 users across the UK! Working within a Microsoft environment, the Support Engineer will provide 2nd line technical support to over 50 sites, troubleshooting desktop, server and network … issues. This is a varied position and would suit a dynamic 2nd line Support Engineer, who enjoys getting stuck in! The Company This industry giant are a true force to be reckoned with, delivering exceptional enterprise-level technical support and services to key suppliers within the manufacturing industry. With passion and innovation at the core, they empower More ❯

2nd Line Engineer (Service Desk Support) £32,000 GBP Bonus Onsite WORKING Location: Guildford, South East - United Kingdom Type: Permanent Role: 2nd Line Support Engineer (Service Desk Support) Work Type & Location: Fareham - On-site, 5 days a week Role Type: Permanent Start Date: ASAP Must hold active SC or be eligible* We're looking for … a 2nd Line Support Engineer to join a growing technical support team in Fareham . This is a fully on-site role, ideal for someone with a good understanding of IT support who's looking to build a career in infrastructure, desktop, and service desk support within a structured and well-supported environment. You'll … be providing support to end users in a live, customer-facing training environment, working on ticketed support issues, imaging, installations, user management and occasional project work. This is a great opportunity to grow your technical skills with access to Udemy courses , hands-on experience, and clear internal progression pathways. As a 2nd Line Support Engineer, you More ❯

2nd Line Support Engineer £30000 GBP Bonus Onsite WORKING Location: Fareham, Portsmouth, South East - United Kingdom Type: Permanent 2nd Line Support Engineer Location: Fareham (On-Site, Monday to Friday) Salary: £30,000 Security Clearance: SC required The Opportunity: A fantastic opportunity has arisen for an enthusiastic and motivated 2nd Line Support Engineer to join … a growing IT support team based on-site in Fareham, providing service desk and infrastructure support for a major defence education facility. Key Responsibilities of a 2nd Line Support Engineer: Respond to and resolve Service Desk tickets in line with SLAs and internal procedures Provide support for Windows 10, Windows Server 2016/2019, and … core Microsoft technologies Support and troubleshoot issues relating to Active Directory, Group Policy, and SCCM Work with Hyper-V and/or VMware to support virtualised infrastructure Assist in deploying, imaging, and maintaining end-user devices and software Contribute to documentation, process improvements, and project-based technical work Uphold security protocols and follow relevant policies related to access More ❯

3rd Line Support Engineer (Azure, 365) Southampton £40,000 - £50,000 3rd Line Support Engineer (Azure, 365, Networking, Cyber) - £40,000 - £50,000 - hybrid (1 day wfh) Do you want to be an exceptional 3rd line support engineer that gets heavily involved with final escalations in a dynamic, growing team? Do you want an … with a business that values collaboration, offers flexibility, and invests in your professional development? You'll be working with a superb, fast growing Managed Service Provider working alongside their support team as a point of escalation for the 1st & 2nd line engineers. There is a direct roadmap from a career progression point of view & they're a fantastic business … Entra ID, Networking, Cyber Resolving Incidents : Resolved technical problems passed on from 2nd line. Keep Systems Running Smoothly : Do regular updates, fix network problems, and apply patches. Help Users : Support staff with any problems using their hardware, software, or internet. Work with the Team : Support the wider 3rd line support team and help with bigger technical problems More ❯

Level 2/3 Support Engineer Location: Fareham (On-site) Employment Type: Full-Time, Permanent About the Role - We are seeking a skilled and motivated Level 2/3 Support Engineer to join a dynamic support team dedicated to delivering exceptional technical assistance to clients. In this role, you will provide expert 1st to 3rd … line support via phone, remote access, and on-site visits, ensuring smooth operation and satisfaction for a diverse customer base. You will act as a technical lead and escalation point, supporting both internal staff and managed service technicians, while also mentoring Level 1 engineers. Key Responsibilities Provide 1st, 2nd, and 3rd line technical support via telephone, remote access … and on-site visits. Serve as a technical lead for assigned customers, owning ticket escalations and support issues. Support and mentor Level 1 and 2 engineers, delivering training and guidance. Manage support tickets through a Helpdesk system, ensuring timely and accurate updates. Maintain and develop documentation, knowledgebase articles, and technical procedures. Participate in change, incident, and problem More ❯

Application Support Engineer - Southampton - £35-40k. The Opportunity: This is a great opportunity for an Application Support Engineer to join a leading Southampton based organisation in a truly varied role. The team is well established and provide support to the wider business on all applications and business systems. You'll work on projects, deliver … 2nd/3rd line support, test new feature and enable the business to continue to operate effectively. The Role: The team sits within the IT Department and acts as the primary interface between both internal & external customers, the development team and external software vendors. The role is provide analysis, support, testing and project support on a range … Key to the role is the ability to really work closely with customers, solve problems and have an analytical background. Ideally you'll have worked as either an Application Support Engineer or Business Systems Analyst and be used to working in an environment where software products interlink/operate through EDI or APIs. You'll have a technology More ❯

Customer Support Engineer Certain Advantage is hiring for a Customer Support Engineer for an Engineering client in Blackbushe, Hampshire. The role is on a permanent basis with excellent benefits. My client is looking for a technically proficient and customer-oriented Customer Support Engineer to join their fast-paced and collaborative Customer Support Team. … The Role: As a primary liaison between our clients customers and internal teams, you will take ownership of diagnosing and resolving technical issues, provide operational support for offshore activities, and actively contribute to ongoing improvement initiatives across the business. Key Responsibilities: Provide prompt and accurate first-line technical support for external customers and internal regional offices Handle a … specialists and ensure consistent communication with stakeholders until resolution. Maintain thorough and accurate records in the CRM system Assist with product demonstrations, onshore preparation for offshore deployments, and technical support for internal functions such as Sales, Marketing, and Customer Success teams. Contribute to the creation and updating of technical documentation, internal knowledge bases, and user guides. Participate in the More ❯

Customer Support Engineer Certain Advantage is hiring for a Customer Support Engineer for an Engineering client in Blackbushe, Hampshire. The role is on a permanent basis with excellent benefits. My client is looking for a technically proficient and customer-oriented Customer Support Engineer to join their fast-paced and collaborative Customer Support Team. … The Role: As a primary liaison between our clients’ customers and internal teams, you will take ownership of diagnosing and resolving technical issues, provide operational support for offshore activities, and actively contribute to ongoing improvement initiatives across the business. Key Responsibilities: Provide prompt and accurate first-line technical support for external customers and internal regional offices Handle a … specialists and ensure consistent communication with stakeholders until resolution. Maintain thorough and accurate records in the CRM system Assist with product demonstrations, onshore preparation for offshore deployments, and technical support for internal functions such as Sales, Marketing, and Customer Success teams. Contribute to the creation and updating of technical documentation, internal knowledge bases, and user guides. Participate in the More ❯

2nd Line Support Engineer £28,000 - 32,000 GBP Onsite WORKING Location: Fareham, Portsmouth, South East - United Kingdom Type: Permanent 2nd Line Support Engineer Location: Fareham (Full-time on-site) Salary: Circa £30,000 + Up to 5% Bonus + Training & Career Progression A fantastic opportunity has arisen for an aspiring IT professional to join a … of the UK's key national defence training establishments. This role is based at a large naval training site and would suit someone with a solid understanding of IT support who is keen to progress their career through hands-on experience and structured development. This is a customer-facing, office-based position with excellent opportunities to grow into more … senior technical or project-focused roles - the vacancy has become available due to internal promotion. The Role: As a 2nd Line Engineer, the successful candidate will provide technical support to users and systems across a secure site, responding to service desk tickets, deploying software, resolving incidents, and contributing to ongoing project work. Full training is provided, making this More ❯

IT Application Support Engineer page is loaded IT Application Support Engineer Apply remote type Onsite locations Basingstoke time type Full time posted on Posted 2 Days Ago job requisition id R43046 Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As … the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. As an IT Application Support Engineer at Xylem, you will play a key role in supporting and troubleshooting bespoke applications that are critical to our operations. You'll develop a strong understanding of … reported issues, test and validate solutions, create and use clear and detailed instruction and documentation, and assist customers in resolving problems and using the applications effectively. Key Responsibilities Provide support for both enterprise and custom-built applications. Investigate, troubleshoot, and resolve application issues, coordinating with development teams as needed. Manage incident, service request, and problem tickets through the IT More ❯

Support Engineer (Fulltime) - Salary - £41,892.00 to £48,874.00 (dependent on experience) - Hybrid working Join Our Dynamic API and Data Distribution Team! Are you passionate about technology, problem-solving, and making a real impact for customers? At OS, we're at the forefront of delivering cutting-edge geospatial data through powerful APIs and we're on the lookout … for talented Support Engineers to join our collaborative, forward-thinking team. Together, we support and maintain all customer-facing APIs, ensuring our users have seamless access to the rich data products OS is known for. What We Do We transform OS data into accessible, high-performance solutions delivered through a variety of digital channels. Our team is the … make a difference and grow your career in a team that values curiosity, collaboration, and customer focus we'd love to hear from you! About the role As a Support Engineer at OS, you'll be at the heart of a collaborative and innovative environment. You'll work closely with software engineers, stakeholders, and fellow team members every More ❯

IT Support Engineer Southampton HQ 4 On, 4 Off Working Pattern We are looking for an experienced IT Support Engineer who will help support internal systems around telephony, Microsoft 360, and predominantly Windows Desktops. The company deliver software services to a number of retailers with the top level expectations from the service desk team to … the company to obtain assistance with their IT issues. Be able to identify areas for improvement. Supporting performance and other IT related issues when they are called into the support desk team. Answer telephone, web and email inquiries to faults and problems relating to the customers IT needs. Knowledge, SKILLS and Experience required To be considered for the role … telephony systems and their network implications. To be proactive and pragmatic and extremely detail orientated. preferred SKILLS BUT NOT ESSENTIAL Understanding of ITIL processes and the provision of IT support services Microsoft Virtual Desktop Understanding of SQL Databases YOU SHOULD APPLY IF: You care deeply about applying technology and processes to deliver smarter solutions. You are a reliable and More ❯

IT Support Engineer Southampton HQ 4 On, 4 Off Working Pattern - Hybrid working upon completion of Induction. We are looking for an experienced IT Support Engineer who will help support internal systems around telephony, Microsoft 360, and predominantly Windows Desktops. The company deliver software services to a number of retailers with the top level expectations … their IT issues. Be able to identify areas for improvement. Supporting Clients with IT Technical resolution. Supporting performance and other IT related issues when they are called into the support desk team. Answer telephone, web and email inquiries to faults and problems relating to the customers IT needs. Preferred Skills Understanding of ITIL processes and the provision of IT … support services Microsoft Virtual Desktop Understanding of SQL Databases Experience working with Bespoke software You Should Apply If :- You care deeply about applying technology and processes to deliver smarter solutions. You are a reliable and structured professional and excel in a flat team structure where trust and integrity is the key foundation for everything we do. You have worked More ❯

2nd Line Support Engineer Location: on-site (5 days) Fareham Salary: £30,000 + company bonus NOTE: You must be eligible for UK Security Clearance (SC). We’re hiring a 2nd Line Support Engineer to join a growing team - this is an ideal opportunity for someone with solid Windows support experience who’s eager … to grow their career through hands-on work, project exposure, and access to continuous training. What You'll Be Doing: Deliver 2nd line support in a primarily ticketed environment for a major UK naval training site. Deploy software and images to workstations using SCCM. Troubleshoot and resolve Windows-related incidents and technical issues. Support ongoing IT projects alongside … the day-to-day service desk workload. Maintain documentation, support procedures, and security protocols. Liaise with internal teams and end-users to ensure a smooth and responsive support service. Skills & Experience We're Looking For: Strong experience supporting Windows 10 operating systems. Working knowledge of: Windows Server (2016/2019) Active Directory & Group Policy SCCM (or similar deployment More ❯

Senior Application Support Engineer - SQL, Azure, C#, APIs Fully On-site | Hedge End, Hampshire Full-time | Permanent Are you ready to join a global tech leader driving transformation in public safety and digital justice? This is your opportunity to join a company with an international presence, a fast-growing client base, and an innovative platform already disrupting the … UK and US criminal justice systems. We're looking for a Senior Advanced Support Engineer to play a critical role in a Tier 4 support team, working closely with R&D and product teams to solve high-impact technical issues and enhance the stability and performance of a cloud-based platform. What You'll Be Doing Providing … advanced (Tier 4) support for complex technical issues escalated by Tier 2 and 3 teams Troubleshooting production and test system issues via logs, traces, telemetry, and SQL analysis Scripting solutions and automating tasks using PowerShell and similar tools Simulating customer issues in local/test environments for detailed root cause analysis Collaborating with the Cloud Ops and R&D More ❯

Role : 1st Line Support Engineer Location : Portsmouth (Onsite) Salary : £25,000 - £28,000 MSP Environment | Clear Path to 2nd Line | Fast-Paced, High-Performing Tech Team Were partnered with a specialist Cloud & Infrastructure Consultancy based in Portsmouth, known for delivering enterprise-grade solutions across the UK. Theyre now looking for a driven and capable 1st Line Support Engineer to join their growing team. This is an onsite role working within a fast-paced Managed Service Provider (MSP) environment. Youll be the first line of support for a wide range of technical issues, gaining vital exposure to enterprise tools, client systems, and senior engineers. If youve already built a solid foundation in IT support … 1.5+ years MSP experience, this is the perfect platform to progress quickly into 2nd Line and beyond. Required Skills: Minimum 1.5 years experience in an MSP or fast-paced support environment Confident supporting Windows 10/11, Active Directory, Microsoft 365 Familiar with ticketing systems, remote support tools & basic networking Hunger to learn, improve, and take the next More ❯

client is a global leader in precision test and measurement solutions, serving industries such as telecommunications, electronics, automotive, and aerospace. They are seeking a knowledgeable and customer-focused Customer Support Engineer with hands-on experience in test equipment to join their technical support team. Key Responsibilities Provide technical support for customers using electronic test equipment, both … Collaborate with engineering, product, and sales teams to understand customer requirements and provide tailored solutions. Conduct product demonstrations, training sessions, and technical presentations for clients. Maintain accurate records of support cases, resolutions, and follow-up actions. Assist in the creation of technical documentation, FAQs, and knowledge base content. Keep up to date with new products, industry trends, and customer … analytical, and problem-solving skills. Strong communication skills, with the ability to explain complex technical concepts clearly to non-technical users. Customer-first attitude with a proactive approach to support and issue resolution. Experience with support ticketing systems and CRM platforms is an advantage. Willingness to travel occasionally for on-site support and training. More ❯

IT Support Engineer (SC Cleared) - multiple vacancies Inside IR35 contract - £25 per hour - (short term assignments available 19th Sep - 12th Dec 2025) Role will require being onsite everyday - site location Andover Join our team supporting a key client site, where you'll play a crucial role in maintaining IT service levels and supporting end users across the region. … Key Responsibilities: Manage and respond to IT support tickets for the local hub and surrounding spokes, ensuring SLAs are met. Maintain accurate stock control and asset management, including scanning equipment in and out of hub locations. Handle hardware repairs for in-warranty devices and coordinate with vendors for parts, replacements, and returns. Process IT equipment disposals in line with … contractual obligations. Replenish IT lockers as needed. Support hardware rollouts, deployments, and break-fix activities. Flag potential service issues or improvement opportunities to the team leader. Adhere to all site regulations and internal processes. Essential Experience & Skills: Strong working knowledge of Windows OS and Office 365. Experience with Intel-based hardware and device maintenance. Proven break/fix support More ❯

Role : 2nd Line Support Engineer Location : Southampton Salary : £30,000 £35,000 Ready to take your career to the next level? Were working with Hampshires fastest-growing MSP a business thats built a reputation for technical excellence, rapid growth, and developing talent from within. This is the perfect role for a 2nd Line Engineer whos hungry to … the best. The energy is infectious and the career progression is real. Whats In It For You: £30,000 £35,000 salary Clear roadmap to 3rd Line/Infrastructure Engineer Paid training & certifications (Azure, Cyber Security & more) 30 days holiday (+ 8 bank holidays) 10% pension contribution Hybrid & flexible working options Social team with regular events What Youll Bring … Experience in a 2nd Line IT Support role (MSP experience ideal) Good knowledge of Microsoft 365 & Windows Server Basic understanding of networking (DNS, DHCP, VPNs, Firewalls) Positive, team-focused attitude Desire to learn and progress quickly APPLY NOW: If you are interested in this role, please click APPLY NOW and attach FULL UPDATED CV for immediate consideration, I will More ❯

and makes the most of IT investment, driving focus through four lines of business: Managed Services, Software, Hardware and Broadband Visit us here to find out more: The IT Support Engineer function has an important role to play in helping teachers to teach and learners to learn. As one of a team of IT Support Engineers your … role will be to provide a first-class level of support to education users. Working to ITIL best practices you will strive to work collaboratively with the service desk to meet contractual SLA targets, escalating where appropriate but always ensuring that the customer is kept up to date. The role will suit someone who enjoys solving IT problems through … IT. Your key responsibilities: To be the customer face of RM, ensuring our customers receive great service. To assist the service desk with the delivery of the IT managed support service. Provide school-based users with technical assistance and report service issues in accordance with theservice desk policies. Experience Our ideal candidate would demonstrate the following behaviours. Excellent Customer More ❯

Job Title: Distributed Field Support Engineer Location: Southampton Portsmouth and Surrounding areas Salary: D.O.E This is a fantastic opportunity for a IT Engineer to develop your career within a well established business offering career stability, progression along with other benefits!! Key Responsibilities Achieve KPI target of 5 visits/fix's per day. To repair diagnose and … replace PC's, Laptops, Printers, Servers and retail equipment and associated peripherals. To perform desk side support to clients as requested. Complete part movements (RMA generation & physical movement) in a timely and accurate manner, returning items as directed by the Branch within company guidelines. Communicate with Call Administration and the Branch throughout the day to effectively manage all call More ❯

Job title: 2nd Line Engineer Location: Fareham Salary: £32k plus 3% bonus Candidates must be willing and eligible to go through SC security clearance for this role. Job description: We are looking for suitable candidates with an understanding of support services that is interested in building upon current knowledge to progress a career in IT. The role is … who are a leading IT Systems Integrator operating within the UK defence sector. Responsibilities: This is a training role that will enhance skills of a talented technician in service support and provision of equipment in support of training personnel to include provision, recording of solutions and providing repairs and continued service. We are looking for keen candidates with … knowledge of IT, devices and an understanding of Windows 10 and device repair, and possibly some limited experience with Desktop support, although training in all aspects will be provided for the right candidate. The role is customer facing so the most important attributes are for you to be able to work within a team and able to converse well More ❯

life beyond the workplace. The Role: This position sits within our Saab Seaeye Underwater Robotics Business in Fareham. This is an exciting opportunity to join Saab Seaeye's Product Support team, supporting a wide range of leading electric underwater robotic products. The role is to complement the existing support team with a focus towards electrical, electronic and robotic … systems. Key Responsibilities: Provide front line technical support to Saab Seaeye's global customer base by e-mail, phone, remote connections, as well as in person offshore as and when required, with a focus on electrical manipulators and robotics. Develop a thorough understanding of our bespoke hardware and software robotics architecture to enable high quality customer support. Carry out … hands on fault finding and repairs of electro-mechanical systems. Provide technical support to internal stakeholders such as the aftersales team. Share the emergency 24hour support line with other team members. * Input into the product development roadmaps for better serviceability and maintainability. Input into the development of product support systems and tools Work with the training team More ❯

life beyond the workplace. The Role: This position sits within our Saab Seaeye Underwater Robotics Business in Fareham. This is an exciting opportunity to join Saab Seaeye's Product Support team, supporting a wide range of leading electric underwater robotic products. The role is to complement the existing support team with a focus towards electrical, electronic and robotic … systems. Key Responsibilities: Provide front line technical support to Saab Seaeye's global customer base by e-mail, phone, remote connections, as well as in person offshore as and when required, with a focus on electrical manipulators and robotics. Develop a thorough understanding of our bespoke hardware and software robotics architecture to enable high quality customer support. Carry out … hands on fault finding and repairs of electro-mechanical systems. Provide technical support to internal stakeholders such as the aftersales team. Share the emergency 24hour support line with other team members. * Input into the product development roadmaps for better serviceability and maintainability. Input into the development of product support systems and tools Work with the training team More ❯

Role : 2nd Line IT Engineer Location : Central Southampton (Hybrid) Salary : £32,000 - £37,000 Hybrid Working | Progression into Cloud Infrastructure & Cyber Security | Paid Certifications Are you a confident 2nd Line Engineer ready to take the next step in your IT career? Want to work with a company that offers genuine progression into Cloud Infrastructure and Cyber Security, values … provides an exciting, modern working environment? This ones for you. Were partnered with a well-established, fast-growing MSP based in Central Southampton, known for delivering top-tier technical support and transformation projects. Theyre looking for a technically capable and ambitious 2nd Line Engineer to join their growing team. Youll work with a wide variety of technologies and More ❯