Administrator (Harlow)
Harlow, Essex, UK
AutoProtect
a first line response for all external and internal clients, including telephone and emails. You will be required to provide administrative support to the management team and field agents and be part of the first line telephony response for Dealers and Policy Holders. What you’ll do: Ensuring SLAs … with optimum levels of quality and service delivery both oral and written Any clerical/administration tasks which may be required to support the management team Administration support to Sales agents/Dealers Deal with all general enquiries within your ‘agreed level of knowledge’ from Field team, Policyholders and … solutions for all clients Ensure that proposed business processes are in line with best practises from an insurance and financial perspective Assist with the change management during the transformation phase Provide professional corporate image to all company contacts Effective allocation of company correspondence (written/oral) All aspects More ❯
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