2 of 2 Permanent Customer Requirements Jobs in Harlow

Service Operations Team Leader to join our Manufacturing team in Harlow. As Service Operations Team Leader , you will provide leadership and management across the Customer Service Centre (CSC) team focused on repair, rest, and stores functions. You will support the team to ensuring that all activities are delivered efficiently … effectively, and in line with business and customer expectations. The CSC team plays a critical role in ensuring the accurate receipt and processing of customer inventory in accordance with contractual requirements. This includes overseeing verification testing, diagnostics, repair, and inspection activities, ensuring all work is completed to customer ...

Sales department. Manage incoming leads and distribute them within agreed SLAs. Arrange client appointments and support quotation activities. Follow up submitted quotations and maintain customer communications throughout the sales cycle. Maintain CRM and all relevant business management systems. Organise and collate job packs for engineering and delivery teams. Assist … with quantity take-offs, technical submissions, tender support and contract preparation. Prepare comprehensive Sales Handover packs containing commercial, technical, program and customer requirements. Coordinate formal project handovers from Sales to Operations, ensuring all stakeholders have the required information for successful delivery. Manage and control variation requests between Sales ...