2 of 2 Permanent Active Directory Jobs in Harrogate

identify trends build security awareness. Key Responsibilities On-Site Technical Support: Provide high-level 2nd line support across multiple sites, covering O365, Active Directory, Networking (VLANs/Patching), and Hardware (Laptops, Mobile, VoIP). Champion the "Service Value Chain": Act as the face … protocols, and TCP connections. Hands-on experience with operating systems such as Windows (including Windows Server), macOS, and Linux distributions. Familiarity with Active Directory management and tools like Heimdal RMM & Security. The "Helpdesk 2.0" Mindset: You understand that ITIL is a framework, not a rigid rulebook. ...

users of all technical abilities * Takes ownership and pride in delivering high-quality IT support * Good experience in Windows support, Microsoft 365 and Active Directory, Networking fundamentals If you are an experienced IT Support professional looking for a broad, autonomous role within a supportive environment ...